brett_n's profile

2.1K Messages

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32.2K Points

Fri, Sep 30, 2011 3:43 PM

Closed

Solved

Elements Organizer and Bridge: Freeze in Adobe Photo Downloader when you click Choose

After installing the Camera Raw 6.5 update, when using Elements 9 Organizer or Bridge CS5/5.5 to import images from your camera or card reader, the Adobe Photo Downloader will become unresponsive if you click the Choose button to change the Save Location. This issue does not affect Elements 10 Organizer.

1 Message

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62 Points

10 y ago

Many thanks for the quick respones, this is a work around and it does work good.
However i'm quite shocked, that Adobe release software, presumably unchecked, with such bugs, and no final solution offered.
I expect Adobe to provide a fixed update immediately.

10 Messages

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186 Points

10 y ago

Why does the uploader for my bridge for CS5 freeze. It has been working since I got CS5 the day it was released. I am using the same camera a 5D MarkII. Nothing has changed. Once it freezes it will not quit. I am working on a mac.

This reply was created from a merged topic originally titled
Camera Uploader freezes and will not download nor quite..

1 Message

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62 Points

10 y ago

Adobe CS5 Photo Downloader on the MAC OSX 10.6.8 stopped working after the latest update from Adobe. When I try to chose a target folder for the download the application hangs and I have to force a quit.

Adobe... are you going to fix this?

Warren

This reply was created from a merged topic originally titled
Photo Downloader hangs after last Adobe update.

3 Messages

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104 Points

10 y ago

bug: #2989409

Of course you know what this bug does...Yep: Photodownloader blocks. Now the solution!

This reply was created from a merged topic originally titled
Photodownloader (Bridge) is malfuncition after the last update (20 days ago).

1 Message

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62 Points

10 y ago

I downloaded the newest updates to camera raw. Now when I use the photo downloader the entire program freezes and will not let me select a folder for photos. I am running Max snow leopard with 10.6.8

This reply was created from a merged topic originally titled
Bridge: Photo downloader freezing.

10 Messages

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186 Points

10 y ago

If you have lightroom import through it or use your cameras program. I am no longer using bridge or downloader ,since I have the same problem and am running leopard also. Until photoshop does an update that corrects this problem it seems the only way to get around it.

3 Messages

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120 Points

10 y ago

Adobe people,
Would it be possible for you to post the 6.4.1 plugin (not the whole installer) for those of us who can't locate a copy and for whom the installer fails? Downgrading the plug-in seems to be working for a lot of folks and this could give your developers a little more time to work on a solution.

Thanks,
Ric

4 Messages

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102 Points

10 y ago

I am surprised that Adobe haven't released a fix for the Bridge Photo Uploader, since the latest release of ACR 6.5 - Any ideas how long we are going to have to wait?

This reply was created from a merged topic originally titled
Adobe seem slow in fixing this bug..

10 Messages

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172 Points

10 y ago

it's been more than five weeks now - living with this problem. Is there an end in sight?

there must be some bright adobe eng that can fix it

why won't adobe address this in public??

I'm losing faith

5 Messages

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222 Points

10 y ago

Release Candidate 6.6 seems to have addressed the problem. And they added raw support for some new cameras which may be why it took so long.

4 Messages

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102 Points

10 y ago

I've just checked Adobe Updates and it's telling me I'm up to date. Is the 6.6 version available yet? Am I missing something?, or will we have to wait a little longer?

5 Messages

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222 Points

10 y ago

Release Candidate 6.6 is available and it seems to solve the problem.

3 Messages

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120 Points

10 y ago

You need to go to Adobe Labs for a release candidate (RC) download: http://labs.adobe.com/downloads/camer...

Unless users discover something bad, an RC build will often become the "gold master" (GM) that is released as the formal update.

Ric

3 Messages

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120 Points

10 y ago

RC 6.6 tested with Bridge CS5.1 on Lion 10.7.2 and it seems to be fixed.

13 Messages

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218 Points

10 y ago

I downloaded RC 6.6 and the problem has been resolved!! So far no issues have been encountered!