sally_ross_7090728's profile

4 Messages

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100 Points

Mon, Feb 23, 2015 2:00 AM

Closed

Bridge CS6 image processor script not working

My CS6 has worked fine for over a year. All of a sudden when I try to do Image Processor in BRIDGE (to create jpg of RAW images), I get a message that "PS is busy with another task, do I want to be in a queue?" There is no other task! I've shut down and restarted, updated Office for my Maverick OS X, and still nothing. How do I get it back? The problem continues. I have found a work around (open pics in Camera Raw) but what's the problem here?

4 Messages

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100 Points

7 y ago

It's worse than I thought! I cannot open CS6 from Bridge at all!

15.1K Messages

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195.8K Points

Can you launch Photoshop CS6 by itself?

Do you have more than one copy of Photoshop CS6 on your system?

4 Messages

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100 Points

7 y ago

Yes, that worked! I could do OPEN and OPEN RECENT and get a photo open and work on it.

I only have one CS6 Bridge and CS6 Photoshop. BUT I do have residual old CS5 of each. And I seem to have CS5 and 5.5 Extension Manager, but NOT that for CS6.

Basically from Bridge to PS; I can only Open in Camera Raw. And then in Camera Raw, I can't OPEN IMAGE or IMAGE PROCESSING to get to Photoshop.

Thanks for a quick response. Sally

15.1K Messages

 • 

195.8K Points

That sounds like Bridge (and possibly the OS) is trying to launch an incomplete copy of Photoshop - like on a backup drive, in the trash, or sometime similar.

In the copy of Photoshop you opened, are all the default plugins and scripts loading?

4 Messages

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100 Points

I'm sorry but I don't know how to know if Bridge is trying to do that. Nor do I know if PS has plugins and scripts loading. In 6 years I've never had a PS problem and I can't think of anything I've done differently. No recent downloads, updates, etc.

Should I maybe delete all my Cs 5 and CS 6 and reload?

15.1K Messages

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195.8K Points

Something has changed, and Bridge and the OS aren't able to launch the right copy of Photoshop for some reason. Reinstalling may or may not help.

2 Messages

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70 Points

6 y ago

I have the same problem. I upgraded my OS to Windows 10 two days ago. Since then, I cannot use image processor. I cannot reset Bridge by Shift+Ctrl+Alt while opening Bridge either. It was working very well until then. Is there any way Bridge can be reset/ purge other than by Shift+Alt+Ctrl method?

8 Messages

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144 Points

6 y ago

Bridge CC preferences can be reset by holding down JUST the CNTRL key when starting. For some reason, the keyboard sequence used for decades has changed. It is documented, the prior sequence only brings up properties.

2 Messages

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70 Points

6 y ago

What I found was that it works when the Photoshop is opened as administrator. So I checked the option "Run as Administrator" in Properties. I guess, it was somehow unchecked when I upgraded the OS to Windows 10.