james_nicholls_7485267's profile

3 Messages

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280 Points

Sat, Oct 3, 2015 4:11 AM

Closed

Solved

Bridge: Issue using Photo Downloader on Mac OS 10.11 - El Capitan

I just upgraded to El Capitan and Adobe Bridge camera downloader can no longer detect a Canon 5D Mark III or a 5D Mark II. Apple's Photos wants to do the downloading.

110 Messages

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1.7K Points

6 y ago

The current solution is to use Apple's Image Capture, at least if you are on a Mac; I guess Windows will have a similar application.

15.1K Messages

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195.8K Points

Windows doesn't have the OS problems that appeared in MacOS 10.11.

24 Messages

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404 Points

6 y ago

Today's update to Bridge (6.1.1.10) has regrettably failed to fix the upload from card reader issue. Still we wait.

15.1K Messages

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195.8K Points

Bridge hasn't had any updates since April.

24 Messages

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404 Points

Then why has the downloader just offered me an update?

15.1K Messages

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195.8K Points

Read the notes on the updates -- the only thing updated recently was Camera Raw.

24 Messages

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392 Points

6 y ago

Adobe updater wont even connect for me :(
i know there are a few Betas around for the nesx OSX update
hopefully there will be a fix in that

Adobe Administrator

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16K Messages

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296.7K Points

6 y ago

Today's update is for Camera Raw for Bridge, not Bridge itself.

110 Messages

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1.7K Points

6 y ago

Thanks for clarifying, Jeffrey!

6 Messages

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120 Points

6 y ago

This reply was created from a merged topic originally titled Adobe Bridge Default Photo Loader.

How do I make Adobe Bridge my default photo loader when I insert an SD card into my MacBook Pro (late 2013) running OS X El Capitan Ver 10.11.a?

110 Messages

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1.7K Points

6 y ago

As far as I know: you cannot.
Further, if you read this (merged) topic, you'll find out that you currently cannot even use Adobe/Photo Downloader to get your pictures from camera, as no device is recognised.

6 Messages

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120 Points

Currently Apple's iPhoto opens when I insert an SD card. With a previous revision of Mac OS X I made Adobe Bridge the default program to open when I inserted an SD card!

14 Messages

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274 Points

Yes, I think this issue is due to the El Capitan update. Bridge isn't recognizing the SD card, so it can't auto-launch. It is up to Apple & Adobe to get this fixed, so we can go back to importing our photos using Bridge...

14 Messages

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274 Points

There is a setting in Adobe Bridge under Preferences > General > When a Camera is Connected, Launch Adobe Photo Downloader. Even if this is on, this won't work.

Apple has stated about El Capitan: "The USB stack is completely redesigned to increase stability and performance compared to Mac OS 10.10. Applications and third-party drivers for vendor-specific USB devices may require modification."

This is something APPLE changed, that hopefully Adobe can respond to, for now there is no real fix.

3 Messages

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80 Points

I am adding a comment here just to say that I am totally frustrated that Apple has not allowed Adobe Bridge to automatically download or download at all in the new version of OS X. I really do not want a complicated work-around. I want the situation fixed! There is no valid reason why mega-corporations cannot make their software compatible! Adobe has very expensive software and to not be compatible with Apple is ridiculous! Not sure that my dismay will make any difference, but here is is for what it is worth.

14 Messages

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274 Points

6 y ago

I use this workaround.
• Import the images with Apple's Photos app
⁃ Choose File > Export > Export Unmodified Original
⁃ Save the files where you want them
• Batch rename the images and add MetaData in Adobe Bridge

9 Messages

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146 Points

Will this cause to have a lot of duplicate files?

24 Messages

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392 Points

6 y ago

As a work around I've been importing my CR2 files using the import from device
In Photoshop. It's not ideal but it's working

110 Messages

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1.7K Points

I was skeptical, but indeed: Photoshop CS6/File/Import/Import from device does detect the camera, whilst Adobe Bridge/Photodownloader does not... Strange but true. A usable workaround!

2 Messages

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70 Points

It worked for me as well but adobe raw had to open for each photo.

8 Messages

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154 Points

Worked for me too but then all the photos are open in photoshop. I have to go to close all especially when there are a few hundred files.

9 Messages

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146 Points

Use the same function in Bridge.
It doesn't allow for Automatic Folder Creation by Shot Date though.  :/

110 Messages

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1.7K Points

6 y ago

I keep my RAWs far away from Photos, and therefore am currently using Image Capture.

6 Messages

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120 Points

6 y ago

Sorry, I don't understand what you're telling me as I'm just starting off with Adobe Bridge and Photoshop. I used Finder and copied the photos from Apple Photos Library to Andrew/Pictures which Adobe Bridge can see and it worked. Only thing I can't figure out is when Apple Photos imports my photos from my SD card where does it go. I found the photos I newly imported in Photos Trash! Can you advise. Thanks, Andrew

14 Messages

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274 Points

6 y ago

Andrew, in Adobe Bridge I prefer to use File > Get Photos from Camera, which bypasses Apple's photos app. Using the Photo Downloader from Adobe Bridge (File > Get Photos from Camera) I can batch rename the images as they are importing, choose exactly where they go on my hard drive, add MetaData and more...

This is currently what is broken in El Capitan.

Apple's Photos app hides imported images deep in your User Folder > Pictures Folder (and it takes some jumping through hoops to find them). I recommend using File > Export in Photos to choose where you want them... Until the Bridge photo importer works again.

6 Messages

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120 Points

Hi Kelly, thanks the Adobe Bridge File > Get Photos from Camera works for me. Your'e a Champ. Cheers, Andrew

110 Messages

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1.7K Points

If the Adobe Bridge/Photo Downloader works for you, may I assume you are not running El Capitan?

9 Messages

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146 Points

It works for cards 32GB and less.

2 Messages

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70 Points

6 y ago

Ok, so I am having the same problem. I don't like the Photos app, so I started using Image Capture but now that app won't recognize my iPhone either. Today, even the Photos app won't acknowledge its existence. I don't want to use the cloud! What to do?

110 Messages

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1.7K Points

You should take this issue to Apple Support Communities, subforum Photos (https://discussions.apple.com/communi...), where I am also active, but in the meantime, may I ask you whether you have Dropbox installed and are perhaps using that to import pictures. See also:
https://discussions.apple.com/thread/...

6 Messages

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120 Points

Thank you I have Dropbox installed but I didn't think about that. Cheers, Andrew

110 Messages

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1.7K Points

Let us know if my suggestion helps. It is not the installation of Dropbox that causes this, but using Dropbox to upload from camera. You should be able to switch that off, according to the solution given in my link.

2 Messages

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70 Points

I don't use Dropbox. Apple "allowed" Image Capture to recognize my camera after I rebooted, but Adobe Bridge is still being denied "permission." Get it together, already!

2 Messages

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80 Points

6 y ago

This reply was created from a merged topic originally titled bridge + nikon d300.

Bridge don't recognize my camera (nikon d300) every other software on my new mac recognize it ( photoshop, nikon view nx, capture, the default program too) except for bridge..

2 Messages

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70 Points

6 y ago

So am I. It's quite a good deal: I have paid a lot a camera and I have paid as much my mac and...it doesn't work...