mike_leonard_5425467's profile

63 Messages

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1.7K Points

Sun, Jun 28, 2020 6:30 PM

Camera Raw 12.3: Crop tool is unusable

I got the latest update to ACR and find the crop tool to be unusable.  The way it works is not at all intuitive - you fixed something that was not broken.   Just as there are 2 methods in Photoshop to crop an image I would like to see that added to ACR.  I have to save my work as a smart object - go to Photoshop to crop - then go back to raw to finish my image adjusting.  That extra step is very time consuming when you have hundreds of images to process.

Why the crop tool was ever changed is a mystery.  You should not fix what is not broken.

I have since reverted to a prior version of ACR and was able to restore the good crop tool - but at the peril of not seeing raw files as thumbnails now.  Thankfully I shoot in Raw + JPG so at least I can see what I am going to edit. 

This is a mess and I am seeing a LOT of people complaining about this.  I sincerely hope the folks at Adobe will hear this and make a change.  I am NOT a Lightroom user - I don't like that interface and forcing that on [us] was a mistake. 

Please fix this - or at least make the revert option work seamlessly.  

Thank You.

Responses

2.3K Messages

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26.4K Points

1 y ago

A lot of people complain indeed. 
A lot of people are very happy with the new changes. 
Do you need to know how to revert to the last version? That's absolutely possible. 

63 Messages

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1.7K Points

I have yet to see anybody in favor of this that must be a whole nother for him because nobody in this one has had anything good to say

2.3K Messages

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26.4K Points

You are not looking. That's my you're not seeing.
“There are two ways to be fooled. One is to believe what isn't true; the other is to refuse to believe what is true.” -Søren Kierkegaard

Author “Color Management for Photographers" & "Photoshop CC Color Management" (pluralsight.com)

63 Messages

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1.7K Points

The new crop tool in ACR  is terrible. - No fooling.

33 Messages

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300 Points

Rubbish! A MINORITY are happy with it!! Scroll these forums and read all of the complaints instead of defending Adobe like a Bouncer....

33 Messages

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300 Points

Andrew loves shooting down people......his arrogance will return back to him when he get knocked of his perch.,,,,

1K Messages

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12.4K Points

1 y ago

If you use Bridge you can get to Camera Raw by Open With

63 Messages

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1.7K Points

1 y ago

That still won't  show the thumbnail however I've tried everything including flushing cache & trying to get it to show high-quality thumbnails and it's still just gives me an icon. I think you may also have to revert back to the old bridge in order to make it all work together. Any instructions for learning how to do that would be most welcome

63 Messages

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1.7K Points

1 y ago

I just installed the latest version of ACR and am back to seeing the thumbnails but the crop tool is useless.  I can ONLY see the crop result as I move the image around in the thumbnail - not on the screen.  I am just going to open as a smart object and crop in PS.  Only downfall is you no longer get to use the Effects to do edge darkening like I used to be able to do in ACR.  This adds another few steps.  I sincerely hope Adobe engineers fix this - and quick!

33 Messages

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300 Points

1 y ago

Nope, it is a disgrace and whoever commissioned it should have their employment terminated.

1 Message

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120 Points

1 y ago

How may I get back to the original interface of the Camera Raw dialogue? The new-look is pathetic!

2.3K Messages

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26.4K Points

1 y ago

63 Messages

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1.7K Points

I tried installing the prior version but you then can no longer see thumbnails of raw and DNG files in Bridge.   It does restore the crop tool nicely but at the expense of not seeing raw files.

This is such a mess. I so hope a fix comes soon.

1K Messages

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12.4K Points

Have you tried doing a search using the search box at top of this page? Try various ways to phrase the situation and you are very likely to get answers....

518 Messages

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9.7K Points

Hi Mike, hopefully by now you will have been able to join the LegacyACR club - using Bridge 10.0.4  which you can get through the Adobe Creative Cloud app.  

This is my signature.  There are many like it, but this one is mine.

63 Messages

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1.7K Points

I have been providing feedback to my Adobe Contact and I understand the feedback is being forwarded to the key individuals who  should be able to solve this.  I am being optimistic before rolling back but  if this isn't solved by my next major editing project I will become a member of your 'club' and roll back as well just to get the job done.  It is most unfortunate that a solution is to roll back a software revision.  That people are doing this in  such quantity should send a message to the developers that a mistake was made.

2.3K Messages

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26.4K Points

What exactly is this quantity? And the percentage of the user base to compare?

"Extraordinary claims require extraordinary evidence."-Carl Sagan

Author “Color Management for Photographers" & "Photoshop CC Color Management" (pluralsight.com)

518 Messages

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9.7K Points

1 y ago

What is extraordinary? Imagine if the Ps interface changed that fundamentally on an incremental version change without warning? For all of us who spend hundreds of times more hours in ACR than Ps this is a Big Deal even if it is a fun pre retirement project for you.

2.3K Messages

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26.4K Points

What is extraordinary? 

Failure again to read:

That people are doing this in  such quantity should send a message to the developers that a mistake was made.

Maybe you Ash can make up a quantity?
Or better, provide a factual numeric matrix. And the percentage of the user base to compare?

 For all of us who spend hundreds of times more hours in ACR 
How many would that be Ash? Dozens, hundreds, thousands? And the percentage of the user base to compare?

Author “Color Management for Photographers" & "Photoshop CC Color Management" (pluralsight.com)

63 Messages

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1.7K Points

Andrew - once again your comments do not contribute to the root of this thread.  Please stop unless you have solutions to offer.

518 Messages

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9.7K Points

Let’s see what happens shall we. Your day to day work is not being compromised by these issues. How many professional people are you personally willing to p*ss off? Oh, we already know that...Please try to not be so condescending, it is really infuriating, especially as you are basically not helping. Oh yes you have shared Adobe’s link to revert from 12.3, many thanks.

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2.3K Messages

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26.4K Points

Andrew - once again your comments do not contribute to the root of this thread.

IOW, just take what you're stating as factual rather than an individual opinion based on assumptions. To contribute to this thread, post just agreements, then the comments are of value (to you) and a 'solution'. I understand your POV now.

Author “Color Management for Photographers" & "Photoshop CC Color Management" (pluralsight.com)

518 Messages

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9.7K Points

Or just try and be supportive and constructive with real peoples genuine issues.  Just an idea.

This is my signature.  There are many like it, but this one is mine.

4 Messages

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246 Points

1 y ago

I also find the current crop tool close to unusable and would like to see a setup option to chose between the old and new crop tools.  In particular:
- I want to be able to crop by drawing a crop frame over an image, and
- sometimes to do that without needing to first specify a fixed aspect ratio (I think the old method may have referred to that as "normal") 
Do Adobe programmers look at these posts? Any word on getting the option to choose the old crop method?

63 Messages

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894 Points

I agree. The change to the cropping tool is like putting your pen on a piece of paper, and then moving the paper to write your message while the pen stays stationary. 

In terms of getting Adobe developers to see these comments, I've been told by Rikk (an Adobe Administrator) "Even more effective would be to hit the voting arrows on the left side of the original post. That count ties directly into our bug/feature tracking." I'm not seeing those voting arrows in this post, but here's another post with the same cropping suggestion that you can vote on: https://feedback.photoshop.com/conversations/camera-raw-and-dng/cropping-behavior-in-adobe-camera-raw/5f95f2084833934b896f122c?commentId=5f9982456880ca356d037a2b&replyId=5f99832a6880ca356d037a37

518 Messages

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9.7K Points

Also of course moving the image is far more jarring to the eyes and presumably harder work for the GPU/CPU too - I find the crop tool sluggish when it was smooth before.    Why is it that this software/plugin can be slow with operation on things like cropping/cloning for a single image whereas Ps has no such issue, even though PS might have 50 layers and a huge composition going?  Surely a bit of love could be given to make ACR run better rather than adding wizzy new interfaces.

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15 Messages

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216 Points

@Keith_Nisly That is the best explanation of the new crop feature I've heard.  Cropping has been done the old way forever.  I don't see why this change is intuitive for anyone.  I am a sports photographer, and I edit hundreds of images at a time, and this just slows the process down to where it's unusable.  I also don't see why it would be that challenging to add the old code into a new release, and then give the option on which crop interface to use, similar to the different grid options.

4 Messages

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246 Points

Some seem to like the new cropping method, some, like myself, like the old method and find the new one unusable.  What I find pointless is attacking users in the other camp.  What on earth can be so difficult for Adobe's programmers to allow users to choose the crop method?  Not as though they need to invent the wheel, just re-bolt the old one. 

63 Messages

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894 Points

@habs3335, thanks. Yeah, it's just awkward - the opposite of what Adobe products are supposed to be. And legacy options are available in other Adobe products like Photoshop, and InDesign which I use frequently. I have not updated Photoshop and InDesign to the latest versions, partly because I'm afraid I'll lose those options for legacy (or classic) features. I can still crop in Photoshop the classic way, so I'm wanting Adobe to make this an option for ACR also. Maybe I should ask someone from Adobe to respond to this request by writing their answer on a piece of paper by holding the pen still and moving the paper. 

The other interesting thing is that when you make a selection in Photoshop, it doesn't work like the new cropping behavior. Why would it be different? I don't want Adobe to change how the selection tool works - I'm just wondering why these two are now inconsistent? I don't hear anyone asking Adobe to change how selections work because they like the new cropping behavior.

(edited)

3 Messages

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100 Points

8 m ago

I also don't like the new cropping tool. 
For now, I reverted back to the older version of ACR.

63 Messages

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894 Points

7 m ago

For those of you on this thread who are interested in voicing your need for at least legacy/classic cropping behavior in ACR, please jump to the thread below, and hit the upvote at the top https://feedback.photoshop.com/conversations/camera-raw-and-dng/camera-raw-revert-cropping-behavior/5f95f2084833934b896f122c?commentId=6036df1550787a29dd9e8280&replyId=6037de8f129ce112e92b9ec3 . This is specifically about requesting that Adobe add a classic mode option just as they did in Photoshop a few years ago. The current ACR cropping tool is like putting your pen on paper, but moving the paper to write instead of writing with your pen. If you need classic cropping behavior in ACR, please click the upvote at the link, and spread the word!

2 Messages

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74 Points

Has anyone played with version 13.2?  Is cropping still as fully non-functional as the original version that sabotaged my workflow?  I'm using the reverted versions now but I knew this day would come.  Adobe is killing me because I'm shooting with a Canon R5 and so need to update to get the CR3s recognized or go through the miserable added DNG step.  6 months with this best selling camera and there are also no Adobe color profiles for it so trying out the new Crop Tool from hell again doesn't even have the upside of being able to do what I used to--work fast--simply & efficiently.   I'm paying an eternal monthly fee to have to work around my software.  I really thought Adobe would acknowledge a glitch so blatant by now and at least try to justify it somehow.   Another question for others:  Is there a way to run both 10.0.4 and the demon spawn version concurrently?  That way I could suffer only when editing R5 files and still use the fully functional version on all my other work.

518 Messages

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9.7K Points

Cropping functionality is basically unchanged as yet, we still await a legacy mode option and better canvas handling, but it has got smoother in its operation since 12.3.   

Please upvote the thread mentioned by Keith above.  

This is my signature.  There are many like it, but this one is mine.

2 Messages

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74 Points

Thanks, I decided to try it one more time.  13.2 while slower than 10.0.4 , still annoying, and thoroughly counterintuitive in its function and layout, is at least not beach balling on every click. Yay.  Now each edit only takes about twice as long instead of 10 times as long.  I also upgraded from 32 to 64gb of RAM on my Mac Pro which may be helping in achieving this amazing half efficiency rate compared with 10.0.4.  In retrospect,  I should’ve tried 13.2 before the RAM upgrade to see if it plays any part.  Still, give me the legacy version all day long, this new interface is a mess.