m_c_schlotzhauer's profile

11 Messages

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278 Points

Thu, Feb 6, 2020 6:54 PM

Lightroom/Camera Raw: HDR Merge of 2 AR7IV raw files cause a crash

HDR Merging 2 raw Sony A7RIV files in latest LR Classic with any ghosting option selected  causes a LR crash. It will usually finish the merge but as it brings back up the library grid the program crashes. Tried doing the same in photoshop using bridge to merge the two files in ACR and get the same crash. It works in both LR and Photoshop/Bridge if NO GHOSTING options are selected. 

Matt

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Adobe Administrator

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10.9K Messages

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143.5K Points

2 y ago

Matt,

We'd like to try to reproduce your crash. Would you be willing to share two files that exhibit the problem? 

11 Messages

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278 Points

2 y ago

Certainly, see the attached link. BTW: I duplicated the issues this morning on a different photographic scene. Tested with LR using the APS-C mode on the A7RIV which only produces 27MB files (files #43 & 44).  The Merge with medium ghosting worked just fine but the larger files (#41 & 42) caused the crash.  So it appears the issue centers around the larger 62Mb files. Also, I'm on MacOS 10.14.6 Mojave using a MBPro i7, 3.3 Ghz, 16 Gb memory. Using latest LR Classic 9.1. Here is a dropbox link for the 4 files.

Matt 

 https://www.dropbox.com/sh/ac5rv2ytlkwrb9v/AACPBPuRZOjXtMxKVA8g_8rRa?dl=0

Adobe Administrator

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10.9K Messages

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143.5K Points

2 y ago

I can duplicate your crash in Camera Raw and Lightroom Classic. I will log a bug for this with the Camera Raw team. Thanks for the files.

11 Messages

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278 Points

2 y ago

Thank you for confirming.  Anxiously awaiting the update fix.  

Adobe Administrator

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10.9K Messages

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143.5K Points

1 y ago

Version 12.3, an update to Camera Raw, went live on June 15, 2020 and contains a fix for this issue. Please install the update and respond back if it does not cure the issue for you. Thank you for your patience!