martin_nyberg's profile

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122 Points

Sat, Apr 4, 2020 9:35 AM

Sony A7r IV - Bridge DNG Conversion failed - Photo Downloader

I've struggled with the built in DNG conversion when using Bridge Photo Downloader for the last four months. Ever since I bought my Sony A7r IV - I've kept Photoshop, Bridge and Adobe DNG Converter up-to-date without any success of using this feature. 

I've tried this on two of my PCs - both running the latest Windows 10 updates, drivers, firmwares and so on. I've also tried installing the "Sony A7r IV Drivers" for thumbnail preview in windows. That didn't help either. 

I am a bridge fan - not interested in using Lightroom for my image selection and process. So using the Adobe DNG Converter is a bit of a hassle, and the built in conversion is such a good feature to use. I have no problems when using my Hasselblad CFV, Sony RX100 or Nikon D3x raw files and the built in DNG Conversion with Photo Downloader. 

If anyone has any advice regarding this - or what I could try, I'd be more then happy to give it a go!

This is what I've tried so far: 

  • Kept Photoshop, Bridge and DNG Converter up-to-date. 
  • Latest Windows 10 updates, drivers and firmwares. 
  • Tried on two PCs. 
  • Re-installed Photoshop + Bridge on one of the PCs. 
  • Used the built in card-reader for importing. 
  • Used an external USB3 "Sandisk" card-reader. 
  • Tried using Adobe DNG Converter - which is successfully converting the raw files. 
  • Latest firmware in my Sony A7r IV.
  • Tried other RAW-formats (specified above in the text).
  • Installed Sony A7r IV drivers for Windows 10. 
  • Photoshop manages to open the raw-files just fine, no errors. 

This is what I'm currently running as of 4th of April 2020: 
  • Windows 10 - 1909 v. 18363.720
  • Adobe Photoshop Version: 21.1.1 20200312.r.121 2020/03/12: c839971b587  x64
  • Adobe Bridge
  • Adobe DNG Converter

This conversation has been merged. Please refer the main conversation:

PLEASE Update Bridge Photo Downloader to support Sony A7R IV files!


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