juhani_ranta's profile

3 Messages

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92 Points

Sat, Jan 18, 2020 5:49 AM

Mac OS Catalina

Hi everyone! The night has gone and yesterday purchased Photoshop bundle does not find from my 5 D Mark IV any WAR photos! The Guy who sold this said that it is working now the issue is so old

Responses

285 Messages

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5.1K Points

2 y ago

Your camera is supported but Are you certain you shot in RAW?

If you shoot in RAW+JPG than you have to tell Lightroom Classic to manage them seperately.

How do you ingest the photo’s? Best is to use a cardreader.

3 Messages

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92 Points

Hi Roelof,

Thanks for the comment. I save my photos in both formats, RAW+JPEG. Could you please advice where in I tell to Lightroom Classic to handle them separately. Thanks!

Champion

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3.7K Messages

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61.6K Points

Go to the Preferences - General tab. Check the option to treat jpeg next to raw as separate photos. This will only have an effect on newly imported images, not on what is already in the catalog.

Johan W. Elzenga,

http://www.johanfoto.com

Champion

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3.7K Messages

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61.6K Points

2 y ago

I wonder if this is really your problem, however. You gave this thread the title ‘MacOS Catalina’, and that seems to have nothing to do with your question. Or does it? There is a problem that images are not seen if you connect a camera to your computer running MacOS Catalina 15.2. Is that perhaps your problem?

3 Messages

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92 Points

2 y ago

Hi Johan, just that is the problem. Mac does not find photos. 5d mark IV there is but not raw photos? When I had Lightroom 6 desktop version all was ok. I knew before hand that this will happen after New Year and think I am not alone with this issue!

Champion

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3.7K Messages

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61.6K Points

2 y ago

There is an Apple issue that images are not seen on a camera connected to the computer. Try using a card reader.