jonathan_stanley_6658787's profile

7 Messages

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124 Points

Wed, Jul 2, 2014 9:33 PM

iOS App for Adobe Revel fails rendering app unusable

iOS app update has failed to update and has rendered my access through by devices impossible. I know Adobe knows of the problem due to the sheer number of complaints in the Apple App Store. This is yet to be fixed for several days, yet I continue to pay for the service through my annual subscription.

This conversation has been merged. Please refer the main conversation:

Adobe Revel 2.3.2 is not installing on my Iphone 5s or on my Ipad 4rth gen. What can I do?

Responses

Adobe Administrator

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2.2K Messages

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40K Points

7 y ago

We are aware of the installation issues people are experiencing when trying to upgrade to Revel iOS version 2.3.2 and have been working closely with Apple to resolve the issue as soon as possible.

We apologize for the inconvenience this may be causing you. I wish I could say exactly when it will be back up, but I don't know yet. We have resubmitted an update to the app store and are currently waiting for app approval from Apple.

Although I realize you wish to use the app on your ios device, you can also access photos on adoberevel.com on your iOS device or any other device or computer, and from our mac, win8, and android apps. Hopefully that will at least allow you access for now.

Pattie