BW

1 Message

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20 Points

Wed, Oct 7, 2020 12:11 PM

Closed

Answered

How do I Unfollow product Lightroom Classic

When I click "Unfollow" on product "Lightroom Classic" the icon reverts back to status "Unfollow", i,e. the follow-status remains active.

 

If I "Follow" e.g. Photoshop I can then un-follow it by clicking "Unfollow" icon. The icon changes to "Follow".

 

Regards Bo

7 Messages

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158 Points

1 y ago

This is bugging me too! even the email notifications to block them are not working, still receiving emails.

Adobe Administrator

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10.9K Messages

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143.5K Points

@cardinal_delos_reyes  I checked your account and you have more than one ID. I have unsubscribed you from all of your .gmail.com. 

Adobe Photography Products

Quality Engineering - Customer Advocacy

Adobe Administrator

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16K Messages

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296.7K Points

1 y ago

Thanks for reporting. I've raised this with the forum vendor. In the meantime, you can go to your account icon in the upper right, and choose "Profile Settings" then "Email & Notifications" and uncheck the top option "New posts posted on topics that I follow"

Adobe Administrator

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16K Messages

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296.7K Points

1 y ago

Hi Bosse, this should be fixed now. Let me know if you're still having trouble. Thanks!

4 Messages

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102 Points

1 y ago

I'm still facing this issue Jeffrey. It just keeps defaulting to Follow each time i click on Unfollow