greg_townsend's profile

2 Messages

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82 Points

Wed, Oct 7, 2015 6:15 PM

Cannot close LightRoom CC

Windows 10 - since the recent update LR CC will not close normally. Even when exited the programme remains in memory using zero CPU but between 2-3gb of RAM. The only way to completely close LR is via the Task Manager?

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Lightroom 2015.2: Hangs on quit

Responses

Adobe Administrator

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504 Messages

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10.6K Points

6 y ago

Hi Greg,

I've heard one other person mention this recently, and he resolved his issue by clearing his Lightroom preferences. You could try that. Steps on how to do it are available here: https://helpx.adobe.com/lightroom/kb/...

Becky