Rikk's profile
Adobe Administrator

Adobe Administrator

 • 

10.9K Messages

 • 

143.5K Points

Wed, Aug 18, 2021 10:00 PM

Closed

Community Consolidation Announcement

Community Consolidation Announcement

 

On August 24th, feedback.photoshop.com will become read-only as we migrate top and recent content over to community.adobe.com.

 

Currently, the community on community.adobe.com is used as a destination for customers to ask questions and engage in peer-to-peer conversations.

 

Beginning August 31st, migrated content will be available on community.adobe.com and the Adobe Community team will introduce two new modules – Ideas  and  Bugs  – for the Photoshop ecosystem, Lightroom ecosystem, Lightroom Classic and Camera Raw and DNG. This will allow customers to report bugs and/or submit feature requests directly to the product teams. In addition to Ideas and Bugs, the Adobe Community team has reworked the layout on all the community landing pages with the goal to provide a better navigation experience for our customers.

 

The goal is to provide customers with a single community destination to manage all support and engagement activities and not split our efforts between two surfaces. All the engineers, product managers, and champions from the feedback site will migrate to the community to help address feature requests and bug reports.

 

Note: Not all content will be migrated from feedback.photoshop.com. It will, however, remain available until February 2022 to allow customers to reference and/or manually migrate any content as needed.

What content is being migrated?

To avoid a glut of duplicated and outdated content, we’re limiting what threads are being migrated:

 

All new content from the last 30 days; all past and/or active acknowledged bugs; and any ideas with the following vote thresholds:

What happens with my post history from feedback.photoshop.com?
If the Adobe ID (email address) matches what you’ve used to post on both sides, your history will be preserved. If it doesn’t match, or you didn’t have an account on  community.adobe.com, your content that is migrated from  feedback.photoshop.com to will appear with a generic ID on the community.
What happens to my notifications from feedback.photoshop.com?
Unfortunately, notifications cannot be preserved between sites. You can update your Notification and Following settings in your community account settings here:  https://community.adobe.com/t5/user/myprofilepage/tab/personal-profile:personal-info
What if on August 31st, I discover there’s a thread that wasn’t migrated that I think should have been?
While we’ve done our best to create reasonable criteria for migrating data, we know the migration processes isn’t going to be 100% perfect. Feel free to repost on the community to raise any issue or idea that you think deserves our attention.
Adobe Photography Products

Quality Engineering - Customer Advocacy

245 Messages

 • 

4K Points

4 m ago

Unless I missed them, I don't see a section for Adobe Spark and Adobe Portfolio.

Will they be added to community.adobe.com?

Adobe Administrator

 • 

10.9K Messages

 • 

143.5K Points

3 m ago

Spark is here: https://community.adobe.com/t5/spark/bd-p/Spark?page=1&sort=latest_replies&filter=all 

Portfolio is not currently represented. 

245 Messages

 • 

4K Points

@Rikk  Thanks Rikk. Hope Portfolio joins this forum so all is in one place😊

The link for Spark goes to a page for which "access is denied"

Adobe Administrator

 • 

10.9K Messages

 • 

143.5K Points

Adobe Photography Products

Quality Engineering - Customer Advocacy

245 Messages

 • 

4K Points

@Rikk Sorry, no joy☹. Same access denied

(Actually it looks like the same link as before)

(edited)

Adobe Administrator

 • 

10.9K Messages

 • 

143.5K Points

I will have to look into it. 

Spark uses a different service also: https://adobespark.zendesk.com/hc/en-us/categories/202688167-Adobe-Spark 

(edited)

Adobe Photography Products

Quality Engineering - Customer Advocacy

245 Messages

 • 

4K Points

@Rikk  That works. Thanks

Hopefully Portfolio and spark will join the others in due course