mark_callf's profile

4 Messages

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450 Points

Thu, Jun 6, 2013 8:52 PM

Closed

Acknowledged

Lightoom: LR4.4 Facebook publish plugin no longer authorises or retrieves albums or update published collections (OSX 10.8.4)

LR 4.4, OS X 10.8.4
After the infamous facebook Tuesday night update the Facebook publish plugin no longer works.

LR will not display a fb album list, cannot create albums or publish new photos to existing albums. Editing Collection settings will no longer authorise and returns error "Can't save changes: Authorizing"

Sometimes states error "Cannot retrieve facebook album list", plugin also fails and needs reloading, diagnostics file contains :

Plug-in error log for plug-in at: /Other App Links/Imaging/Adobe Apps/Adobe Photoshop Lightroom 4.app/Contents/PlugIns/Facebook.lrplugin

**** Error 1

An error occurred while attempting to load this plug-in’s portion of the Export dialog.
?:0: attempt to index upvalue '?' (a nil value)

I have reloaded an earlier backup of the plugin to make sure it was not corrupted.

Several users have posted about this error on the Adobe community forum http://forums.adobe.com/community/lig...

Removing authorisation and plugin from fb does and reauthorising does not resolve this problem!

Tested also in LR Beta 5, same problem!!!

Official Solution

Adobe Administrator

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780 Messages

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16.7K Points

8 y ago

Hey all,

Try out these suggestions from the Lightroom side while we wait for a fix on the FB side.

http://helpx.adobe.com/lightroom/kb/e...

We will also have some updates coming in LR5.2 update that will help as well.

Regards

1 Message

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60 Points

8 y ago

Started this week. Awaiting update from Adobe for a fix?

3 Messages

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82 Points

8 y ago

I'm also having this same issue, started the fourth or fifth, I think something has changed on the Facebook side.

3 Messages

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82 Points

8 y ago

For the record I've removed authorization and reauthorized several times, it also fails in Lightroom five beta.

3 Messages

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82 Points

8 y ago

Nothing I have tried has helped either. Very irritating.

2 Messages

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70 Points

8 y ago

I have this same problem, both on my LR 3.2 at work and 4.4 at home - this is definitely on the Facebook side. Publishing through FB directly sucks, let's hope they get this fixed soon.

1 Message

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60 Points

8 y ago

This has started happening on Lightroom 5beta this week for me 2 weeks ago it worked fine and now will not. Not happy

2 Messages

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70 Points

8 y ago

Having the same problem can't even get the facebook publishing service setup as it will not create a album, although I see the newly created album in Facebook Lightroom gets no info back to say it was created.

4 Messages

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94 Points

8 y ago

Same here, I'm guessing something changed in the Facebook API and it's no longer compatible with LightRoom's plugin. Hope this gets fixed soon as I use the Facebook export all the time.

5 Messages

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124 Points

8 y ago

Same issue here - Just upgraded to 4.4 and initially had the CryptUnprotectData Error using Facebook Plug-in. Managed to resolved this via editing the preferences file, but now cannot select an album in Lightroom. New Albums are created in Facebook when I hit the "create new Album" button in Lightroom, but I still can't select and album or save changes to my setup.

I have tried removing the Lightroom app from my Facebook, and re-authorising,which all seems to go OK, but still no luck on selecting an album to be able to upload any images.

1 Message

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60 Points

8 y ago

I too can no longer upload to FB from Lightroom 4.4. It was Ok last weekend but errors with the message "No Facebook album assigned to collection"

1 Message

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62 Points

8 y ago

I am having the same issue. Lightroom says no album is connected when it was previously working fine. It was, however, creating empty albums on Facebook. FB and LR are not talking to each other. Very frustrating. I have spent a couple hours trying to disable, re-enable, etc. I give up and impatiently await someone's resolution.

2 Messages

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72 Points

8 y ago

Same problem...creates an album on Facebook but LR still shows message Album not selected...existing or newly created show up. Spent 3 days trying to figure out if its my Facebook or LR settings...

2 Messages

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72 Points

8 y ago

Sorry meant to type...existing or newly created albums show up on Facebook side but not on LR setup side.

2 Messages

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74 Points

8 y ago

Same issue here.