ronald_byram_7945346's profile

85 Messages

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1.2K Points

Mon, Nov 30, 2020 1:32 PM

Lightroom Classic: dialog box too Narrow For windows 10 in Preset screen

When trying to create a New Preset  Default for my Camera. the Dialog box truncates the display for when making a custom for a Camera in LRC and Windows 10. You can see the Default area right of the Camera Model is truncated and I can not resize screen.

. as compared for Mac. Can the Dialog box be widen?

1.2K Messages

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13.1K Points

1 y ago

For Lightroom windows and fonts to work properly with Windows, you must use Windows default resolution and scaling. 

85 Messages

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1.2K Points

where does one do this? 

85 Messages

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1.2K Points

is this a Adobe option?

85 Messages

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1.2K Points

I am using the smallest settings and no fix.  if anyone has a fix Im willing for a screen share session?

Adobe Administrator

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10.9K Messages

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143.5K Points

1 y ago

Try out the latest release and see if things have improved. You may need to wait for the next Big Sur update as well. 

85 Messages

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1.2K Points

Hello anyone got a thought? on this? I have all LR defaults and i have my windows options defaulted too. if anyone has a idea let me know

1.2K Messages

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13.1K Points

@Rikk 

 

He's on Windows 10. This problem doesn't occur on my Windows 10 machine with 4K monitors. I'm on Lightroom V10.1.1

85 Messages

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1.2K Points

I have two DELL U2412M monitors   Resolutuion 1920x1200  I changed to multiple lower resolutions and no difference.

Champion

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6K Messages

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103.7K Points

9 m ago

"I have all LR defaults and i have my windows options defaulted too."

1. What is Preferences > Interface > Font Size set to? 

2. Right-click on a blank area of your Windows desktop and do Display Settings. What are the settings for Scale and Display Resolution, e.g.

Champion

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2.4K Messages

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39.2K Points

Rikk, I reported this issue back on June 18, 2020. It is present in LrC 10.1.1 on my Windows 10 system with native display resolution and 125% size setting. It was also present on my Windows 7 system with native resolution and 100% size setting. I will forward the email sent to you and Adobe Engineer Durga Ganesh Grandhi.

(edited)

Champion

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2.4K Messages

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39.2K Points

Here's a screenshot of LrC 10.1.1 on my Windows 10 system. It's waaaaaay more than 25% cutoff.

Adobe Administrator

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10.9K Messages

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143.5K Points

I have asked Ganesh to comment. 

(edited)

Adobe Photography Products

Quality Engineering - Customer Advocacy

Champion

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2.4K Messages

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39.2K Points

Thanks John that may be part of the problem. However, even on my Windows 7 system with no display scaling (i.e. 100%) and 1920 x 1080 native resolution the box is larger, but still  too narrow. So they also need to enlarge the box with or without display scaling.

Champion

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6K Messages

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103.7K Points

LR also has bugs in computing the size of the app window even when display scaling is 100%.  I think that may indicate that LR Windows has basic bugs in how it computes pixel dimensions of UI elements regardless of scaling.

1.2K Messages

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13.1K Points

Do you have this problem when Lightroom is occupying the whole display? For quite some time there have been issues when not in full screen mode, at least since V8. 

Champion

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2.4K Messages

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39.2K Points

I always run LrC in Maximize mode, but it's the same when windowed (smaller).

85 Messages

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1.2K Points

I am in Windows 10 and I have this issue as reported.

1.2K Messages

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13.1K Points

9 m ago

We should collect the resolutions for this problem, might help Adobe resolve it. Note, this is for:

  • Windows 10 with the latest updates 
  • Lightroom Classic V10.x.x 
  • Lightroom maximized to the full screen 
  • Scale and Layout = 100%
  • Display Resolution = Recommended

Yes it would be nice if we could use other settings for Scale and Resolution but Windows makes that a difficult problem so I recommend that we first ask Adobe to solve it for these settings. 

 

resolution   problem

1920x1080      yes
1363x887        yes 

2560 x 1440    yes

3840x2160       no 

 

(edited)

Champion

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2.4K Messages

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39.2K Points

9 m ago

Bill, you can add 2560 x 1440 resolution to the list as problem yes. It looks identical at 100% as 125% scale. I closed and restarted LrC, but no difference at either scale setting.

1.2K Messages

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13.1K Points

Done, we just have to hope that someone from Adobe sees this posting. 

Champion

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2.4K Messages

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39.2K Points

4 m ago

This issue is still present in LrC 10.3.