wayne_fox_6534021's profile

12 Messages

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196 Points

Fri, Jun 9, 2017 3:14 PM

Lightroom Classic: Panomerge of IQ3 100 files incorrect orientation

When doing a pano merge of several files taken with a Phase One IQ3 100 back, the merge is always in the wrong orientation.  I have tried merging several horizontal panos, and LR always creates a vertical pano.  After merging I can use the rotate tool to obtain correct results, so the issue isn't serious, but it is a challenge to evaluate the pano when it's vertical, since it is much smaller due to the limit of the screen height.

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Official Solution

Adobe Administrator

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10.9K Messages

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3 y ago

Greetings

Updates to Lightroom Classic CC (8.2), Lightroom CC for desktop (2.2), Lightroom CC.Mobile (Android and iOS) were released on Monday, February 11, 2019. Please verify that your issue is fixed by the current update.

Thank you for your patience.

Adobe Administrator

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4 y ago

Wayne, any chance you could share three files with me via Dropbox or other? I would like to test and see if I can duplicate what you are seeing. 

12 Messages

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196 Points

4 y ago

sure.  do you have an email address I can use to share the folder?

Adobe Administrator

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4 y ago

Went you a direct email to the address registered on this site.

150 Messages

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2.9K Points

4 y ago

This happens also on IQ280 some of the times.

Adobe Administrator

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4 y ago

Thanks for the test files, Wayne. I was able to duplicate what you are seeing. I agree it is not expected behavior and will log it with the developers. 

Adobe Administrator

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3 y ago

Reviving this thread. We are not able to reproduce this with our in-house test files. Does anyone on this thread have a set of files that exhibit the issue that they could share with us?

12 Messages

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196 Points

3 y ago

So I thought this was resolved?  I sent those test files a year ago, I haven’t noticed the issue lately, but I haven’t been shooting as much over the last year.

Adobe Administrator

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3 y ago

We still have the bug open. Unfortunately, the test files originally sent were on an old computer and were lost in transition. If you do not have those, I understand. If you are no longer experiencing the issue, I can advise the team. 

12 Messages

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196 Points

3 y ago

I’ll do some testing today or tomorrow and let you know.

150 Messages

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2.9K Points

3 y ago

Hi Rikk
it is still happening on IQ280. I have sent the files to Satish. if you want the files let me know your email and I will wetransfer them to you.
https://www.youtube.com/watch?v=pLVVmDsEk_g
cheers

Adobe Administrator

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If Satish has the files, I will make a note on the bug. Thanks.
Adobe Photography Products

Quality Engineering - Customer Advocacy

Adobe Administrator

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3 y ago

We should have a fix for this shortly.  Thank you for your patience.