james_bodkin's profile

7 Messages


206 Points

Thu, Nov 19, 2020 6:25 PM



Lightroom Classic: Problem with Collections - can't open Collections folders

I have been a long term (since 1.0) LR user (Classic only) and have had a strange situation that I can’t resolve.


I am presently an Adobe subscriber and running v10.0  on a 2010 Mac Pro with dual 3.46 GHz processors, Radeon RX5880 GPU with 8 GB of memory with dual screens, 32 GB of RAM and 4 TB SSD as boot drives.  The system is stable running Mac OS X 10.14.6 Mojave.

I have 249,387 images in my single catalog and am a very heavy user of keywords and collections.  

Starting about 2 months ago (upgrade to V10.0 time?) I could not access any of the files in collections.  All of the folders are there (in some places up to 3 or 4 levels deep) but clicking on a folder would not open it so I could not access the contents as usual.  I could ‘hover over’ or ‘click on’ a collection folder but see only a single image in the ‘Navigator’ panel, but nothing on the main screen.  However there was a note ”No photo selected.” on the main screen.  I  tried both the 'single image' and the ‘grid' for the image display with the same results.

I have optimized the catalog several times with no changes. 

I am very frustrated as I cannot access the hundreds of collection folders (1343 actually) that I have been using since the feature was introduced in LR.

Does anyone have a similar problem or a solution?  I am concerned that this may be a flaw in the 10.0 release.  I am looking for a solution other than going back to version 9.x .


Accepted Solution



6K Messages


103.7K Points

1 y ago

LR 10 introduced a bug that caused the Collections panel to be nearly empty, somewhat different symptoms than what you're experiencing. But try this workaround that helped with the known bug:

1. Click the + button in the upper-right corner of the Collections panel and switch from Sort By Kind to Sort By Name (or vice versa).

2. Restart LR.

If that doesn't help, try resetting LR's preferences:


LR sometimes soils its preferences file, and resetting it can fix all sorts of weird behavior.

7 Messages


206 Points

@John_R_Ellis  Thank you, John!  The changing of the viewing style did NOT work, but using Victoria's solution of replacing the LR preferences worked like a charm.

All is well in LR Happyland.

Thanks again.  I am surprised that it is not a more well known solution.  I will definitely pass it on to friends.