JL

1 Message

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70 Points

Sun, Aug 1, 2021 1:14 AM

Lightroom Classic: Red screen when zooming

When I zoom into an image to 100% or more in the Library module the image disappears and the window is filled with pure red. Image returns when I zoom out. This happens intermittently and can't figure out any pattern. The only work around I can figure is to go to the Develop module where is does not happen.

Thanks for your help

Responses

2.3K Messages

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26.4K Points

2 m ago

First, try disabling GPU in the preferences (Preformance tab). Any better?
If not, recalibrate and build a new ICC display profile, the old one might be corrupted.
If you are using software/hardware for this task, be sure the software is set to build a matrix not LUT profile, Version 2 not Version 4 profile.
If turning OFF GPU works, it's a GPU bug and you need to contact the manufacturer or find out if there's an updated driver for it. 
Also see: https://helpx.adobe.com/photoshop/kb/acr-gpu-faq.html

245 Messages

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2.4K Points

2 m ago

Mac or Windows (it's important). If Mac, upgrade to Big Sur 11.5, that fixes it!

Champion

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6.7K Messages

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112K Points

2 m ago

This issue? https://feedback.photoshop.com/conversations/lightroom-classic/lightroom-classic-showing-red-previews-and-consuming-apple-gpu-resources/609c3bbf293f816f4e6ef536