david_pakman's profile

1 Message

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70 Points

Mon, Dec 23, 2019 2:20 PM

Lightroom Classic: Stuck syncing and crashes on quit

I am running Lightroom Classic 9.1 on a mac (10.15.2). I have been trying to sync my photo collection for several days, but syncing appears to crash. As you can see from the attached screenshot, the sync activity box in preferences is always blank and none of the synced photo numbers match. Also, when I try to quit Lightroom Classic, it always crashes and I file a crash report. Please help, thanks.

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Adobe Administrator

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10.9K Messages

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143.5K Points

2 y ago

David,

I looked at your crash reports and the crash is unique to your machine so I would recommend an uninstall of Lightroom Classic, computer restart and then a reinstall of Lightroom Classic 9.1. Let me know if you still see the crasher.