edgardo_contreras's profile

4 Messages


102 Points

Sat, Dec 26, 2020 2:48 AM



Lightroom Classic: Sync just keeps failing

I have had several issues with syncing, and I have been trying to figure it out. I don't know where to start. 

At the beginning I had images sync stuck with no sync activity, just stuck. 
I have tried most recommended solutions but didn't help.

Now I have sync stuck, with sync errors, tried to rebuild sync data but nothing happens.

I am sharing links to Sync Diagnostic file and screenshots showing problem.

Please let me know if you need more info

 Model Name: iMac

  Model Identifier: iMac15,1

  Processor Name: Quad-Core Intel Core i7

  Processor Speed: 4 GHz

  Number of Processors: 1

  Total Number of Cores: 4

  L2 Cache (per Core): 256 KB

  L3 Cache: 8 MB

  Hyper-Threading Technology: Enabled

  Memory: 32 GB

  System Firmware Version: 429.

  SMC Version (system): 2.23f11

  Serial Number (system): C02NV5ZKFY14

  Hardware UUID: 7431B657-6C4D-55FC-85FD-502779516F7A

  Provisioning UDID: 7431B657-6C4D-55FC-85FD-502779516F7A

OS: 11.1 Big Sur 

Lightroom Classic 10.1

Camera Raw 13.1

Lightroom 4.1

* Total Sync Count of all Desktop Application: 26,483

* Total Sync Count of all Devices: 26,483

* Total Sync Errors Count of https://lightroom.adobe.com: 0 

* Total Pending Sync of device/computer with the issue: 353

Total of photographs: 27,155

Local activity syncing photos in Lightroom Classic: 672

Sync Diagnostic Report: https://www.dropbox.com/s/n3rdnlnayn0qo69/LrSyncDiagnostic.zip?dl=0

Screenshots showing sync issues: https://www.dropbox.com/s/b3mdw38ocmb36j3/screenshots.zip?dl=0

Adobe Administrator


10.9K Messages


143.5K Points

10 m ago

Lightroom Classic 10.1.1 was released on Monday 01/11/21.
Do you still have the issue after updating?

4 Messages


102 Points

Hello Rikk

It works!!
Thanks a lot for this.