1chicagodave's profile

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74 Points

Thu, May 10, 2012 9:01 PM

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Lightroom: Do I need to be online to activate Lightroom 4?

It'd be great if deployed active duty military personnel who have no way of connecting to internet were able to activate and use LR4.

My wife is an officer, currently deployed on a Navy vessel with no possible way to connect her personal MacBook Pro to the internet. It is also uncertain when, or if, they will get to a port and be able to find somewhere with wifi. They do have (limited) phone use, but I called Adobe & was told that is not even an option.

There are tens of thousands of Navy personnel in the same position, not to mention the other branches of service. That's a very large number of people, doing a fantastic service for this country, but aren't able to use Adobe software. Seems like a group that should surely not be excluded.

Official Solution

Adobe Administrator

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16K Messages

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296.7K Points

10 y ago

Hi Dave,

Sounds like you have misinformation. One shouldn't have to be online to activate Lightroom 4. Just enter the serial number and you should be good to go.

Adobe Administrator

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16K Messages

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296.7K Points

10 y ago

BTW - The Lightroom team currently has sponsors soldiers deployed in Afghanistan (and in the past, Iraq) with care packages that are delivered regularly.

2 Messages

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70 Points

9 y ago

Jeffrey, I'm in a similar boat as well. Our production systems don't have an internet connection in order to protect our works, Adobe customer service keeps insisting that every product Adobe sells requires activation (including Lightroom 4). Is it true that Lightroom 4 does not require online activation and only a serial number? I have PSE 8 and it works just like what you've described. It only requires a serial number and the program works.

Adobe Administrator

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16K Messages

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296.7K Points

The standalone version of Lightroom doesn't require online activation.

Creative Suite/Creative Cloud applications, do however require online activation.

Sr. Product Manager, Adobe Digital Imaging

2 Messages

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70 Points

Thanks! That was very helpful. Does Adobe Photoshop Elements 11 and Premier require online activation?

Adobe Administrator

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16K Messages

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296.7K Points

No. Photoshop and Premiere Elements work similarly to Lightroom.

Sr. Product Manager, Adobe Digital Imaging