francisco_pascual's profile

1 Message

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70 Points

Tue, Nov 5, 2019 6:14 PM

Last version of october updated in the PC but the images cannot be watched, crossed lines appeared

Last version of october updated in the PC  but the images cannot be watched, crossed lines appeared 

Adobe Administrator

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3.5K Messages

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53K Points

2 y ago

Howdy Francisco,

What you're describing sounds like a video driver issue.  Could you check to make sure your drivers are up to date and perhaps post a screenshot?

Thanks,
David

Adobe Administrator

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10.9K Messages

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143.5K Points

2 y ago

Can you post an image showing what you are seeing? I suspect you may have either a video card driver issue or a image transfer corruption. A screenshot would help us narrow that down.