shane_bonnell's profile

1 Message


70 Points

Wed, Feb 27, 2019 3:02 PM

Lightroom CC: Reversion Request

I was advised to submit here by a Live Chat Customer Support Agent; to make a long story short, I made some preliminary edits on  a photo that didn't load on mobile when I booted the app. Didn't think much of it, and continued my workflow and actually finished the image and exported a small version of it for critique. I booted the desktop application  and it was the version with only preliminary edits and now that's the version on mobile as well. I was advised to ask here to have the edit reverted to the previous version-it has many more changes made and should be easier to notice. I'd redo it all but I honestly don't know that I could recreate it exactly based off of memory and the small export received extremely positive feedback.


Adobe Administrator


392 Messages


6.2K Points

3 y ago

I will contact you via email to see if we can help here.