andrew_marjoram's profile

1 Message

 • 

70 Points

Sat, Jul 27, 2019 2:21 PM

Lightroom Desktop: Linear Gradient lines not showing

Just recently downloaded Lightroom onto my Windows 10 laptop. The linear lines do not show. How can I fix this please?

Responses

Adobe Administrator

 • 

10.9K Messages

 • 

143.5K Points

2 y ago

If this is still a problem after a restart of the App and a restart of the computer then: 

Lack of lines for the gradient is normally a symptom of an outdated or incompatible GPU. Go to your video card manufacturer's website and check for the latest driver for your video card.  If that doesn't solve the problem you may need to disable GPU in the Preferences. 

2 Messages

 • 

82 Points

Shutting  off the GPU worked but i wish there was a better way to deal with this.  My drivers are brand new and up to date

(edited)

Champion

 • 

582 Messages

 • 

9.8K Points

2 y ago

Also make sure you don't have "Show Edit Pins:" set to "Never" (press "H" to toggle beween "Never" and "Auto").

Adobe Administrator

 • 

10.9K Messages

 • 

143.5K Points

Andrew has tagged post as Cloud-based.

Jim's instructions are for Lightroom Classic (in case that is what you have, Andrew)
Adobe Photography Products

Quality Engineering - Customer Advocacy

2 y ago

There's definitely a bug here. The lines for linear gradients work for me about 50% of the time. If it's an issue with the GPU, the fix should not be restarting, there should be some notification. 

I'm using a 2018 MacBook Pro, pretty sure the GPU is compatible.

Adobe Administrator

 • 

10.9K Messages

 • 

143.5K Points

A problem preference file is a likely culprit here. 

A Preference File will survive a Lightroom uninstall/reinstall.
Sometimes weird behavior is corrected/cured by resetting the preferences.

Reset Procedure:

1. Close Lightroom.
2. Hold down [Alt/Opt]+[Shift] while restarting Lightroom.
3. Overwrite the Preferences when prompted by the dialog.
4. Close Lightroom.
5. Restart Lightroom.

Does the issue continue after resetting the preferences?
Adobe Photography Products

Quality Engineering - Customer Advocacy