kayleigh_mordaunt's profile

1 Message

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80 Points

Mon, Mar 23, 2020 4:50 PM

Lightroom Desktop: Unable to add photos

just downloaded lightroom and it will not allow me to add photos. the plus sign doesnt seem to be responding when i click on it

Champion

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2.4K Messages

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39.2K Points

2 y ago

Make sure you are signed in to your account. Then check out the Getting Started tutorial.


Adobe Administrator

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10.9K Messages

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143.5K Points

2 y ago

If your account is corporate or education, it may not be provisioned for 'services'.  If this is the case you would have to discuss with your IT Software Admin. 

If you have an individual license, then we would need to get additional information from you.