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2 Messages

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182 Points

Thu, May 6, 2021 7:08 PM

Lightroom Mobile: Cannot login

Earlier i was unable to export my edits so i thought it may work after update so i updated it, but now i am unable to login . Please solve my problem as soon as possible or else i won't use it ever and even won't recommend it to anyone and give it Y grades.

Earlier i was unable to export my edits so i thought it may work after update so i updated it, but now i am unable to login . Please solve my problem as soon as possible or else i won't use it ever and even won't recommend it to anyone and give it Y grades.

Accepted Solution

Official Solution

Adobe Administrator

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1.2K Messages

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20.3K Points

5 m ago

Hi, Sorry you're having trouble. We are currently experiencing technical issues and are working to fix them as soon as possible. Please try logging in later. Thank you for your patience. 

We will update this post as needed.

Accepted Solution

Official Solution

Adobe Administrator

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1.2K Messages

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20.3K Points

5 m ago

Thanks again for your patience, everyone. It looks like the problem has been fixed and you should now be able to login.

2 Messages

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72 Points

@Rick Yay! It works. Thank you a lot

3 Messages

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84 Points

Yes, it works. Thank you!

Br, Andy

2 Messages

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182 Points

@Rick thank you but don't know why but i can't find any of my pictures after logging in... And due to this i again have to edit all my pictures i have edited previously... Though my problem with login process is been resolved... Thank you again

3 Messages

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84 Points

5 m ago

Installed Lightroom for Samsung (Android, from Samsung Galaxy store) and try to Sign in but cannot, constantly refusing when I enter my email or (for test) try to create new account.

Note: This comment was created from a merged conversation originally titled Lightroom: Cannot Sign in on my Samsung Galaxy S21 Ultra

Adobe Administrator

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1.2K Messages

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20.3K Points

This post is being merged into an existing thread for better tracking and response.

2 Messages

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72 Points

5 m ago

Same problem (iPhone 6S Plus)