A

2 Messages

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80 Points

Thu, Mar 18, 2021 3:09 PM

Closed

Solved

Lightroom Mobile: DNG aren't loaded correctly

Hello 
 
when I import a preset (DNG) in lightroom the DNG is not loaded correctly and therefore I cannot copy the style 
 
I have the impression that only the image of the preset is imported 
 
below screenshots of my manipulation can you help me please thank you
 

-> Ouvrir (open)
-> plus
-> Lightroom
-> as tout can see the pic doesn’t contain presets
I have ever tested to upload the 2 applications 

Version: 1.2.4, Build: 1.2.4.1

Have a nice day 

DESMONS Audrey
Envoyé de mon iPhone

7 Messages

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110 Points

8 m ago

Solved:

some Lightroom versions are not compatible with dng presets (bug) and what you gotta do is  upload your dng preset to http://lightroom.adobe.com/ 

log in with your same account as in app and hit + to upload from phone storage. If your cloud works, it’ll sync from the site to the app and you’ll find your working preset in the app 

7 Messages

 • 

110 Points

8 m ago

Solved:

some Lightroom versions are not compatible with dng presets (bug) and what you gotta do is  upload your dng preset to http://lightroom.adobe.com/ 

log in with your same account as in app and hit + to upload from phone storage. If your cloud works, it’ll sync from the site to the app and you’ll find your working preset in the app 

Employee

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267 Messages

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3.1K Points

8 m ago

Hi,

Please try out the fix in our latest version.

Thanks,
Ignacio

7 Messages

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110 Points

Should I just update? Or reinstall?

Champion

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3.7K Messages

 • 

61.6K Points

Update, no need to reinstall.

Johan W. Elzenga,

http://www.johanfoto.com

2 Messages

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70 Points

8 m ago

My NeaLindbergs Presets stopped working when I changed my phone to a new one. I cant copy the settings anymore. What should I do?

Note: This comment was created from a merged conversation originally titled Lightroom Mobile: My presets stopped working

Champion

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6.7K Messages

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112K Points

Victoria Bampton a.k.a. The Lightroom Queen

www.lightroomqueen.com

Author of Adobe Lightroom Classic - The Missing FAQ and Adobe Lightroom - Edit Like a Pro books.