M

2 Messages

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70 Points

Sun, Jun 13, 2021 3:15 AM

Closed

Lightroom Mobile: Presets missing

I bought presets that I used in LR and now they are no longer there?! 

This conversation has been merged. Please refer the main conversation:

Lightroom Mobile: new update, presets gone

Champion

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3.7K Messages

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61.6K Points

6 m ago

So what did you do? Reinstall the app?

Employee

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267 Messages

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3.1K Points

6 m ago

Hi, 

which OS are you on, Android/iOS?
Do you recall when you could use the presets the last time on that device?

Have you logged in on a new device or did you have to login after the latest update?

Thanks,
Ignacio

Adobe Administrator

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1.2K Messages

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20.3K Points

6 m ago

Have you upgraded to version 6.3? If that is the case your user presets are now found in the Library tab. Go to Presets > Library > (scroll down) > User Presets. I hope that helps. /rs