J

1 Message

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70 Points

Tue, Mar 23, 2021 1:16 AM

Closed

Lightroom Mobile: Sharing DNG files for Lightroom (android)

My phone(Google pixel 3 XL) won't let me share dng files to other apps(lightroom). When I try, my phone just closes what I'm trying to do and says google app is not working.

When I try to do the same thing on lightroom it says the file is invalid or a duplicate. 

The entire file of DNG's I purchased was sent to my email as a link to Google drive so I can't actually download the file. Is this possibly the issue? 

Adobe Administrator

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10.9K Messages

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143.5K Points

10 m ago

Have you contacted your preset vendor to verify that you are able to use these presets in an Android environment?  It sounds like this might be an Android issue but you should verify with your vendor.