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7 Messages

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130 Points

Tue, Feb 2, 2021 3:10 PM

Lightroom Classic: Album Order Scrambled in Gallery

After successfully using Lightroom gallery during the past year to share collections from Lightroom Classic, the order of albums in my gallery has recently become scrambled. (The order of images within albums is fine.)  I've tried: unsyncing the collections and then re-syncing in correct order;  removing the albums from gallery and then adding back in correct order;  and lastly, deleting all images from Lightroom and then re-syncing the collections from Lightroom Classic and adding to gallery in correct order. No matter what, the albums appear in gallery in a scrambled order. Am I overlooking a solution?  Thanks!

Adobe Administrator

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10.9K Messages

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143.5K Points

9 m ago

A screen capture illustrating the issue would be of great help in understanding the issue. 

7 Messages

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130 Points

@Rikk Hi Rikk, thanks for your reply. I'll try to attach three screenshots, taken just now in succession. The first shows albums entered on the Gallery "Content" screen, in my desired order (1 through 6). The second shows a scrambled order of albums on the actual gallery page. For the third shot, I returned to the Gallery "Content" screen, and the scrambled order is reflected there as well.

7 Messages

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130 Points

9 m ago

Not sure whether the screen shots were included. Will try again:

7 Messages

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130 Points

@HerbBleich Seems only the third screen shot appears above. Here's the first (as described above):

7 Messages

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130 Points

9 m ago

Here's the first, sorry:

7 Messages

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130 Points

9 m ago

Couldn't send the second screen shot mentioned above, as the file is a little too large. It shows my public gallery page, with the album order scrambled (as in the first shot above). Sorry for the confusion. If anyone has a suggestion, very much appreciated.

Champion

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2.4K Messages

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39.2K Points

9 m ago

Rikk, I can confirm this Web Gallery album sort behavior using LrC 10.1.1 synced collections on my Windows 10 system.

Champion

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2.4K Messages

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39.2K Points

In addition when adding albums to a gallery the 'Select Album' sort order appears random or in the the reverse order (not sure) added to the Web. An option for alphanumeric sort in the list would be helpful.

12 Messages

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248 Points

9 m ago

I have been experiencing exactly the same issue with the sort order of albums in Gallery as HerbBleich. I have been posting about it on the Lightroom Classic forum see here. I have also tried all the same remedies as Herb - to no avail. I can confirm that the sort order of the albums in the Gallery was previously OK (last used about a month ago I think). 

If any screen prints showing the issue are needed I can post them - let me know. 

I do hope that Adobe will be able to fix this issue as soon as as possible.

Thanks.

Adobe Administrator

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10.9K Messages

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143.5K Points

9 m ago

Converting this to a feature request. 

Champion

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2.4K Messages

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39.2K Points

Rikk two users here state that it worked properly in older versions of LrC so something has changed and should be fixed. I don't see this as a feature request other than perhaps my mention of providing alphanumeric sort order in the Gallery Add Album selector.

Adobe Administrator

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10.9K Messages

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143.5K Points

The LrW team has indicated current behavior is as-currently-designed. They have taken the request under advisement. 

Adobe Photography Products

Quality Engineering - Customer Advocacy

7 Messages

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130 Points

I was hopeful a bug would be identified and fixed in the current updates, but evidently not. The six albums in my Gallery appear in this order: 1, 2, 5, 6, 4, 3 (rather than 1 - 6). Just tried deleting and adding them again, no help.

12 Messages

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248 Points

It’s disappointing that there has not been an update on this issue. Rikk’s last post explained that “LrW team has indicated current behavior is as-currently-designed. ” I am uncomfortable about this and I have spent some time trying various options such as adding new collections in LR (Classic), syncing them, and making them “public”, and then adding those collections to the “gallery” in LR web. Initially those new collections show at the bottom of the list of all the collections in my gallery which is a good start, but on refreshing that page those new collections appear to have been re-sorted at random amongst all the other collections. The public view of the gallery, using the hyperlink provided, shows the same random order. It seems incredible that such re-sorting would be “by design”. Would it be possible to have this issue reconsidered and possibly identified as either a bug or an enhancement – with some control for the user to set a customised order for the collections within the gallery, or an order based on collection names or date added? If the current random order is not actually random could the LrW team explain the algorithm using for the sorting - as designed - so that we can see if we can use that information to achieve what we need?