peter_metz_6272212's profile

1 Message

 • 

70 Points

Tue, Jan 14, 2014 5:58 PM

Closed

Elements 11: Copy/move to a removable drive gives DVD write error message

I'm running Photoshop Elements 11 on a new windows 8.1 PC. When I try to copy files to a DVD for offsite security it produces an error message to "upgrade to the latest firmware for the drive".
I can write to the drive within Windows explorer. The drive is a TSST CD/DVDW SH224DB. I couldn't find a driver download website for the manufacturer and I'm reluctant to download a driver from one of the many other websites.

167 Messages

 • 

2.1K Points

7 y ago

Are you using an internal CD drive? If so, can you please try with an external CD drive and see if you still face the issue. Also please try a disc from a different manufacturer (say verbatium)

~Surendra