debora_leyba's profile

5 Messages

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150 Points

Mon, Nov 16, 2015 4:23 AM

Closed

Elements 14: Freezes on WIndows

PSE 14 worked fine yesterday. Today it will open, but will not open the files I created yesterday. It just freezes up. I have to close it via task manager.

I have checked system requirements...I am well beyond minimum requirements.

All other programs are working fine. Please advise

5 Messages

 • 

150 Points

6 y ago

This reply was created from a merged topic originally titled Elements 14 repeatedly freezes.

PSE 14 worked fine yesterday. Today it will open, but will not open the files I created yesterday. It just freezes up. I have to close it via task manager.

I have checked system requirements...I am well beyond minimum requirements.

All other programs are working fine. Please advise

5 Messages

 • 

150 Points

6 y ago

This reply was created from a merged topic originally titled Bug with PSE 14.

I recently purchased PSE 14. The program freezes repeatedly--losing work in the process. I can get it to work by deleting the meta file and the thumbs file - both must be deleted to get the program functioning again.

I have verified my system exceeds the system requirements.

I have been using Elements and Premiere since version 6. I would love to continue using both products. However, having to rebuild the database every couple of days is frustrating and takes time away from productive work.

Suggestions?

Thank you,

Debora