marilyn_zuch's profile

1 Message

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120 Points

Tue, Aug 18, 2015 3:11 AM

Closed

Elements 7: Not working with Windows 10

I am having a problem opening my photos and getting them to my Photoshop Elements program. My basis is a 7.1 and since I downloaded Windows 10 I can't work with it. Are others having this problem and if so how is it being resolved?

1 Message

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60 Points

6 y ago

Yes indeed. Very frustrating. Plan on returning to 7. PE will not open RAW photos.
One message read: "Must have Internet Explotr 5 or above. I have version 11. Windows 10 would not recognize my dvd burner either. Bought external one and it would not work either. Windows 10 in a pita!!!

6 Messages

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110 Points

Yes, you can do it, but remember, Windows lifecycle fact is Windows 7 support will end on January 14, 2020

936 Messages

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11.5K Points

I have noticed that about Windows 10 but all other Windows didn't want to run it's drag and drop onto a disc drive.  So I bought either nero or Roxio to do the job for me and it works just find.  I currently have Roxio.   Give it a try.  It works with internal and external drives both.   I work with a drive copier all with a much hotter laser which makes no diff but it is an external rack of drives.  

3 Messages

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80 Points

6 y ago

Windows 10 also won't run my Quicken program.

936 Messages

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11.5K Points

Highlight its icon then right-click it, then click on Compatibility and follow the prompts.  Even though it says it works on Windows 10, sometimes Windows 10 needs to reset the program or run it on an earlier version.  The reset is in Settings, Programs and Features, highlight the program and see if it has a blue-link on it.  Then click on that if it does and click on the reset button on the left side of the next screen.   Any other rests are in the SFC section of Windows in the Windows Powershell which run in DOS mode.   If you get that far, I will send instructions how it resets Windows to work with programs.  It's not always a "for sure" thing.   

1 Message

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60 Points

6 y ago

Photo Elements 7 worked okay for a while after I installed Windows 10. Then I started getting a message that not all of the functions would work. That was okay with me since the functions I did use still worked. Now I get a message that the editor isn't working and it won't load. I tried uninstalling and reinstalling the program, but I am still getting the same error message.

2 Messages

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80 Points

Photoshop Elements 7 worked with Windows 10 up until a week or two ago during which time there was an upgrade to the operating system. Uninstalled and attempted to re-install with error message 1303 appearing part way through the process. I am the operator/system administrator! What options have I?

1 Message

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100 Points

6 y ago

I have spent several weeks trying to solve this problem and have failed to get any sense out of either Adobe or Microsoft. You would think such large companies would have a help desk you could e-mail when all else fails but I have just been going round in circles.

1 Message

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60 Points

5 y ago

I have the same problem. Elements 7 was working fine with Windows 10 up until the latest round of updates which was really extensive. After that, it was 'reinstalled' and now I can't open Elements 7 at all. It's so unfair that I have to use Elements 15 trial just because I can't get any support for Elements 7 on Windows 10. Anyone found a solution?

1 Message

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60 Points

5 y ago

Ditto on what APPEARS to be the last WIN 10 update - Elements main choice screen opens fast, as before, but EDIT, after loading its components, hangs up, leaving a long purple banner along the top, a short green banner at right top, tools on the left, that don't work. The banner colors are the create and share button colors from the right side of a working version of Elements.
 - a reinstall produced the identical issues. Selecting other than EDIT from the main menu is a total failure. -- The sometimes - boiiing sound gets me a gray box with an Exclamation point, but no text in the box. -  btw, the upgrade when this SEEMED to happen had the 3-D paint feature (yet a second computer handled the update ok and Elements is fine) -- thoughts?

3 Messages

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112 Points

I normally use elements 7 often, but had not used it is several weeks.  Today will not work  just as comments above...If it is Windows 10...wish I never had it!!!!!!!

2 Messages

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70 Points

You've exactly described the problem I am having.  I didn't have a problem running PSE 7 on Windows 10 before, but since updating Windows 10, I get the purple and green banners, and none of the headers I would normally get and need in that bar.

3 Messages

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80 Points

I have still never gotten it to work, despite trying a number of things.  I guess I'll have to ask for a replacement program for Christmas. :(  Microsoft is increasingly irritating.  I'm about to switch to Apple.  Have you ever tried to call them for help? Some foreigner immediately asks for your credit card number, and even tells you if he doesn't fix it, you still pay.

1 Message

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60 Points

I am having exactly the same problem as the above with my Element 7 on Windows! Has anyone found a solution?

936 Messages

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11.5K Points

The answers are below.  I won't repeat my letter.   

Steve   

3 Messages

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80 Points

5 y ago

I reinstalled my Photoshop program and it seems to be working now.  Try reinstalling if you still have the disk.

1 Message

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60 Points

5 y ago

I found the answer in an Adobe forum thread:
https://forums.adobe.com/thread/2341976

Which was to roll back Windows 10 Creators Update v1703 which broke my Photoshop Elements 7.

This worked for me.

3 Messages

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80 Points

4 y ago

I don't have the "Go back to an earlier build option".

7 Messages

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124 Points

4 y ago

I'm of the opinion that since Microsoft's application is the one that broke, per se, My Photoshop, they need to offer up a repair so that I can use this critical software again. It shocks me that they haven't even acknowledged the problem.

2 Messages

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70 Points

4 y ago

Thanks to John Roberts for his post.  Going back to the earlier version of Windows 10 has done the trick.

7 Messages

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124 Points

4 y ago

I'm unable to go back. I don't have the option to undo the most recent update. When I uninstall the update, it does nothing to help. Microsoft needs to establish a remedy that everyone can use to restore Photoshop. They did not need to be providing updates that obliterate other expensive, needed software's.

936 Messages

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11.5K Points

4 y ago

Photoshop came in two types, 32 and 64 bit standards.  You may have the 32 bit standard.
To use Photoshop 7 on Windows 10
, you can use the compatibility mode in Windows 10 for that application.  When you do you will be able to select which Windows version you used originally.  

To do this, you can select the shortcut icon, right click and select properties, then click the Compatibility tab.  There you can select to use compatibility mode for that application by check mark and select which Windows version as a protocol to run it (Win8, Win7, Vista, XP).  It will still function on Windows 10 as a 32 bit standard application.  

Happy computing,   
Steve Lehman, MCSE  


 

3 Messages

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116 Points

This solution worked for me (Elements 7 on Windows 10 version 1709).  I found the compatibility tab as described then clicked "Run compatibility troubleshooter".  This recommended running as Windows Vista, so I ticked the Compatibility mode box and selected Windows Vista.  Worked perfectly!

7 Messages

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124 Points

4 y ago

Thank you. I tired this several tinted and it didn't work epithet. Thanks for trying to help though.

936 Messages

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11.5K Points

4 y ago

Reinstall PSE-7 then try again.  If it doesn't work after an install, you can keep current with the latest, 14, 15 or the new 16 (2018 version).