KK

1 Message

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70 Points

Wed, Jan 6, 2021 10:19 PM

Photoshop Elements 2021 Editor doesn't open up anymore

I recently upgraded to Photoshop Elements 2021 and it worked fine for a few weeks.

But now when I try to launch the photo editor, it does not open anymore. 

I use a Macbook Pro, IOS 10.14.6. 

Please help! I need it working again ASAP.

Thanks. 

936 Messages

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11.5K Points

9 m ago

I don't work with Mac but I do work with Windows and lots of Elements Editors;  So I will ask you this:  Did you register/activate the product?  If not, click on Help>Register/Activate and use the key that came with your product.  If it says "deactivate" you already activated it.    

Steve Lehman, mcse

1 Message

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60 Points

I'm having the same problem.  I'll registered / activated it and it worked fine for several weeks but now the app opens but the editor will not.

86 Messages

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920 Points

9 m ago

@kandy kan 

You are not alone:

https://community.adobe.com/t5/photoshop-elements/loading-adobe-photoshop-elements-editor-workspace/td-p/11411499?page=1

So it's the same issue not only on different Mac OS versions but also on my Windows 10 (1909).

The solution was to uninstall and reinstal.