thomas_crocker's profile

5 Messages

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140 Points

Sat, Apr 9, 2011 11:33 PM

Closed

Solved

Photoshop Elements: Organizer catalog backup fails

Photoshop 8 crashes and shuts down each time I try to backup catalog. It happens about 2 seconds into "calculating media size". Is there anything I can do to fix this? I don't want to loose my catalog, tags, etc.

1 Message

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50 Points

7 y ago

Brett,
I am having the same problem as Adam, I freeze at 16% during"Calculating Total Media Size." I have tried many of the above fixes and failed. Please help.

2.1K Messages

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32.2K Points

How big is your catalog file? I'll need to collect it to perform a manual repair.

2 Messages

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94 Points

7 y ago

Hi Brett - Any chance you could assist me as well? I'm freezing at 22% during the calculating total media size. I tried all of the fixes you suggested here (https://helpx.adobe.com/photoshop-ele...) and had no luck.

Many thanks in advance!!!