CS

1 Message

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70 Points

Sun, Feb 14, 2021 6:50 PM

Closed

Using pen crashes PSE 2021 latest update

The issue presents as a full program crash whenever using the pen tool (when Windows Ink is enabled). I’m using xp-pen g640 but others with different hardware report same issue. Windows 10. 

After latest pse 2021 update , when you use the pen to click on any item (adjustment brush, etc) the program crashes and asks if you’d like to send the crash dump logs to Adobe 


pen works fine in other Adobe products including PRE, Lightroom, and PhotoShop CC

reverting to previous build of PSE2021 - the problem does not exist 

Accepted Solution

3 Messages

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92 Points

10 m ago

The Adobe Photoshop Elements 2021.2 Update is now available today (17 March 2021). This update fixes the touch pen and tablets issue that was introduced inadvertently with the 2021.1 update.

Updates for Photoshop Elements and Camera Raw

1 Message

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62 Points

1 y ago

Same problem here, looking forward to hotfix ASAP.

1 Message

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62 Points

1 y ago

Same here.  Been checking in for over a week for a fix.

1 Message

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60 Points

1 y ago

I have been having the same issue as well!!!!

1 Message

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60 Points

1 y ago

I have the same problem.

2 Messages

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72 Points

1 y ago

Same problem. Plus request to send crash dump logs to Adobe, etc.

2 Messages

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72 Points

10 m ago

Same problem here. Uninstalled and reinstalled from my previous disc version as a temporary measure. Looking forward to a fix!

1 Message

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60 Points

10 m ago

same problem with three different tablets

Gaomon M106K

Huion WH1409 (8192) and

Wacom Intuos CTL-6100WL

There is a bug in PSE2021