oliver_626vany04seqk's profile

6 Messages

 • 

176 Points

Sat, Feb 6, 2021 8:07 PM

Closed

S21 Ultra Uploads: (HEIF) .heic Format isn't working

As you can see in the attached screenshots my automatically uploaded pictures from my Samsung S21 Ultra have a green square in the upper right corner

and can't be viewed either on the web nor Win10.

The message shown when hovering over one tile
Any ideas what is causing this?!
If I switch to Jpg, it is working, but I would rather use the newer HEIF Standard

6 Messages

 • 

176 Points

10 m ago

Update: Installed the 6.20 Update on the S21 since now the S21 Ultra lenses are supported, but still, I'm not able to see the uploaded HEIF-Files (.heic) on my other devices. Jpg pictures are working fine.
Is there anything else that needs to be fixed?!