alan_berlinger's profile

46 Messages

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684 Points

Tue, Jul 27, 2021 5:33 PM

Closed

Colorize neural filter error when selecting focal points

Problem is on two computers, one is an intel gen 11 with internal graphics, the other is an AMD 5900x processor with an Nvidia 2060s running studio drivers.  Problem started with recent Photoshop update.   Both computers are running windows 10.

Initial problem on both computers started with being unable to download the colorize filter.  The workaround to allow download was to remove plugin data folder.  However the filter would error when selecting a focal point.

3 Messages

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90 Points

6 m ago

Same error from here, in two computers with nvidia GPU, intel processor and windows 10 pro. I couldn't download at first, and after deleting folder and downloading it focus poits throw the error.

I've seen in Manifest.json the following content:

{"colorize":{"dependencies":["colorisation-v2_1","colorisation-local-hints-v2","ColorizationV2"],"id":"internal.Colorize"}

First two exists as folders, but not ColorizationV2. On prior versions of the filter there only existed Colorization folder, though I can't be sure that's the reason as I haven't been able to find any internal log with some kind of hint.

1 Message

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60 Points

6 m ago

Same error when i try to add color focal point in colorize neural filter. What is the solution Adobe ?

4 Messages

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96 Points

5 m ago

I'm also having this same issue, "we've temporarily disabled this filter because of an error"

(edited)

3 Messages

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90 Points

@rikschmidt114 in fact after the last update that's the new message that appears, Before that it didn't say a thing about "disabling" de filter. But anyway still not working even reinstalling Photoshop completely.

4 Messages

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96 Points

@Israel Gómez maybe it's just something that will be fixed for the next update. At least I hope, it's pretty important as far as colourizing older photos. Even if I took the time to separate each piece that needed a different colour, it only works with the focal point. 

3 Messages

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90 Points

I hope so. I had my hope in this one upgrade but let's see in next one (fingers crossed).

I've read in some forum that could be some kind of older corrupted file but I doubt so as I erased PS completely (even temp folders) with the same result.

As you say, focal points are very important in this feature.

4 Messages

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96 Points

I'll keep my fingers crossed too, it be a shame to lose, what is possibly, the greatest feature Photoshop has created within the last 10 years.

(edited)

2 Messages

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70 Points

5 m ago

After version 22.3.1, the colorize filter stopped working. Now it's version 22.5.
The support service offers to roll back to the old version, but this does not suit me.
They also say that this is due to the video card, but this is not the case, since everything else works correctly.
I surfed the Internet. It turned out that the problem was not only mine.

https://feedback.photoshop.com/conversations/photoshop/colorize-neural-filter-error-when-selecting-focal-points/6100437f0188e87bcfa1c253

here many people write about this problem.
Everyone is waiting for the error to be fixed.

Note: This comment was created from a merged conversation originally titled Colorize filter problem

4 Messages

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96 Points

5 m ago

Still no changes. :(