d_hob's profile

12 Messages

 • 

160 Points

Fri, Feb 5, 2021 5:32 PM

Inconsistent color display on external monitors, Photoshop v 22.1.1 and Bridge v 11.0.1, Mac

I'm having serious color management issues in Photoshop v 22.1.1 on a MacBook Pro, and this started sometime within the last month (maybe a bug was introduced in the latest version of Photoshop?). Specifically, when working on a color image on an external monitor, the colors of the image will suddenly and unexpectedly shift. Also, colors will be inconsistent within the app. For example, the image I'm working on will appear one way, yet in a sub-window – like the Navigator – the color will appear differently. By far and away the easiest way to replicate the problem is to simply open a color image on an external monitor and then just resize Photoshop's window within the screen. Suddenly the colors will jump. Adobe Bridge 11.0.1 also exhibits inconsistent color handling, showing one set of colors in thumbnails and another in the Preview pane.

 

I have tested this problem and replicated it on two laptops - both older 15" MacBook Pros (one Retina 2012, one Retina 2013) with Nvidia GPUs, both with 16GB RAM. I have replicated the problem on both Mojave and Catalina. I have replicated the problem across two different high end color critical external monitors, one an NEC PA272W, the other a brand new Dell UP3017 (both connected via miniDP). I have replicated the problem both with and without color management (it occurs even after doing a factory reset on the monitors and deleting all monitor icc files). I replicated the problem using an external SSD that I loaded a fresh install of Catalina on and on which I only otherwise installed the latest versions of Photoshop and Bridge (I booted off this external SSD via Thunderbolt 1).

 

Any help would be *massively* appreciated. I'm basically stopped cold in my work because of this.

Responses

125 Messages

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2K Points

10 m ago

Not entirely sure what triggers it, but every once in a while, PS has issues when re-drawing the screen. For instance when I move an image, it 'flickers' between correct and incorrect (desaturated) appearance.
If I then hit CmdR twice (rulers) I get stuck with the incorrect view.


Gone after I restart PS.

(I think I occasionally saw this in a previous version of CC, but not entirely sure.)

Screencast of the issue (PS CC2019 for reference, which displays the image correctly here) 

https://www.dropbox.com/s/maw0ojnjrli61zv/PS%20CC%20Display%20profile%20issue.mp4?dl=0


Working on a 2010 MacPro with an Eizo CG223W (wide gamut), calibrated using Eizo Color Navigator.

Note: This comment was created from a merged conversation originally titled PS CC 2021 display profile issue

125 Messages

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2K Points

Update: I can confirm PS CC 2019 occasionally buggers up as well: happened just now when I arranged windows '2-up vertical'.

But happens way less often, and unlike 2021, it does switch back to the correct view.

Haven't been able to consistently reproduce, but in 2021 it happens a lot on my system.

Pixel pusher

tomekbu

81 Messages

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560 Points

9 m ago

This is a critical issue for me, which makes the outcome product from PS just unpredictable, in terms of colors and/or brightness of the final images. I have run through lots of similar cases reported in the internet, in discussion groups, etc., with some workarounds proposals, but no stable not ultimate solution so far, so I am just desperate. I am preparing images in PS and I just can’t be sure what quality images will be saved/printed/published/delivered.

The issue regards working with two monitors – one in laptop, the other external, an Eizo one, and it regards apparently hardware monitor profiles, which are being used by Photoshop incorrectly.

I am using Photoshop on Eizo monitor only, so expecting Eizo profile to be used by Photoshop.

I am always using the latest version of PS by now (22.1.0), also always hoping, that Adobe would fix the problem with next version.

I am running MacBook Pro with Catalina 10.15.7, but the issue was present also in previous versions (I have checked 21.2.4 – also errors).

The simple example of this, while working with an image is that: I am having a couple of some simple adjustments layers in the Layer Panel. Now I click on the last layer (the bottom one), and then make a second click on an empty area below this layer – these are just clicks which should change nothing. Instead, each click changes the brightness of the image with each single click. Just a magic.

Another case – I am opening a JPG image and this is being displayed by PS desaturated (just from the very start). I just maximize the PS app window (click on the green circle button in the left right corner – as usual to OSX) and the image gets saturated properly.

Another case – I go to full screen view in PS (F button) and the image gets oversaturated.

Another case – PS displays image properly, I switch to Chrome browser (on the same Eizo monitor) and go back to PS – the image gets oversaturated.

Another case - It is also enough to switch from PS to Chrome on the same monitor, and after that image in PS is desaturated. The for example, clicking F (for full view) restores colors, next F oversaturates, next desaturates again. And so on. Really crazy and whats more, I am never sure which state is correct, so in these terms PS is unreliable. I am not facing any kind of such problems with Lightroom, which I am using also strongly intense.

Generally, some actions destroy displayed color/brightness, some other actions restore from incorrectly displayed

Anyway, PS behaviour is just the behaviour is random. I can never be sure if an image is being displayed properly or not, so I am not sure if my processing is in proper direction (if i.e. PS desaturates, I am going to more saturate, which in turn can make the final image oversaturated). I perform lots of processing also as a service to others, so this is just disaster when I can’t be sure if what I see in PS is correct or wrong.

I tried some other workaround like setting on my laptop the profile od Eizo monitor (even if getting wrong colors on laptop screen) – to deprive PS of a chance of using incorrect profile, but PS is unpredictable, sometimes working correctly, sometimes not. So generally a failure.

You can see an example PS behaviour on sample video screenshot attached to this post.

This problem occurs in many different ways, the video shows one of them.

I have found over internet, that there are lots of cases people are struggling with, the OS (Mac or Windows), the type of external Monitor does not seam to be important.

I have performed many tests - i.e. reset all my PS preferences, made different configurations of Eizo monitor (using LUTs, not using LUTs, etc) - all with the same result.

I have tested the situation with all the same hardware (laptop, Eizo) but I have run PS CS6 (yes - very old version) with OS High Sierra - no problem at all, I have done lots of tests with only positive effects. This would indicate, the problem came with newer versions of PS or OS, however considering the behaviour of PS I have just described, I doubt OS to be the reason.

********************************************************************************

In this place I will keep up to date the summary what we know at this moment:

1. There is no fix and no workaround, that might be considered as working; the failure appears mostly randomly - after performing some operations in the apps, but some cases are repetitive and quite easy to recreate. The workarounds have different impact on the failure – at the beginning seam to work, but after some time the defect appears again.

It seams that Photoshop CS6 was not affected by the failure, but since Photoshop v 21.2.4 up to current version the problem exists. It appears also in Lightroom.

2. Doing the following:

a) setting the external monitor as primary

+

b) launching the app there

+

c) not dragging the app to another screen

+

d) setting destination external monitor profile before launching the app

+

e) not changing the external profile while working with app

+

f) not switching to other apps/monitors while working with the app

+

g) set on laptop the same hardware profile as on external monitor - to have the same profiles for both screens

seams to have the best effect, however cumbersome and not confirmed yet, that the failure doesn’t appear, so needs still attention

3. Switching the GPU off – does not help and introduces another problems

- the app behavior is not smooth, it works very laggy

- there are some artifacts appearing on the screen like solid gray boxes – different sizes, places, appearing and disappearing while working with the app

the paths being created with the Pen Tool change color from blue to black, making paths just invisible on dark areas/images – making the tool unusable or requiring some dedicated workarounds (like inverting the image to make it light)

4. Avoiding using certain features of the app may help – i.e. not switching the app to full view (F key) – most of wrong Photoshop behavior was triggered by this. In Lightroom – hiding left panel was triggering the failure.

5. Changing the hardware connection with external monitor seams to have no positive effect (no influence).

6. The app window size has some influence – the app resized to a smaller than full screen size seamed to have less cases of failure, than the app window set to full size.

Sometimes, with image being displayed with false colors on full size app window, shrinking the app window was making the failure disappear.

7. There were cases where launching Photoshop on external monitor (while external was Secondary and with its destination profile) – the image in Photoshop was desaturated just from the very beginning – after loading the image file. Restarting Photoshop and loading image again – the same false colors effect.

8. Changing parameters of Eizo monitor (like making version 2 and matrix-based profiles, not version 4 and table-based LUT – in Color Navigator) seams to have no positive effect.

9. Setting the same hardware profile for both screens - so setting up on laptop the profile from Eizo, just trying to leave Photoshop with no chance to mismatch profiles from different screens. This is still not fixing the problem, however it is showing up differently. 
Also, the downside of this workaround is having wrong colors on MacBook, but if it would have helped, it would be of course much better than having not reliable colors in Photoshop.

Other threads regarding the type of failure:

Files too saturated when initially opened, but corrected when dragged to second display and back

https://community.adobe.com/t5/photoshop/files-too-saturated-when-initially-opened-but-corrected-when-dragged-to-second-display-and-back/m-p/11876634#M518550

PS CC 2021 display profile issue

https://feedback.photoshop.com/conversations/photoshop/ps-cc-2021-display-profile-issue/5fb404ba07651a5ca42cc717

Colors won't display properly since update

https://community.adobe.com/t5/photoshop/colors-won-t-display-properly-since-update/m-p/11770484?page=1#M506097

PS CC 2021 display profile issue

https://community.adobe.com/t5/photoshop/colors-between-camera-raw-and-photoshop-are-not-consistent/m-p/11761815?page=1

Photoshop: Colour shifts when switching to fullscreen mode (CS5, Mac 10.7)

https://feedback.photoshop.com/conversations/photoshop/photoshop-colour-shifts-when-switching-to-fullscreen-mode-cs5-mac-107/5f5f45094b561a3d4230993c?page=1

Inconsistent color display on external monitors, Photoshop v 22.1.1 and Bridge v 11.0.1, Mac

https://community.adobe.com/t5/photoshop/inconsistent-color-display-on-external-monitors-photoshop-v-22-1-1-and-bridge-v-11-0-1-mac/td-p/11808668

https://feedback.photoshop.com/conversations/photoshop/inconsistent-color-display-on-external-monitors-photoshop-v-2211-and-bridge-v-1101-mac/601d811de3ae5d2eb279162b

images color changing on external monitor and MBP

https://community.adobe.com/t5/photoshop/images-color-changing-on-external-monitor-and-mbp/td-p/11799004

PHOTOSHOP CC 2015 - color management problems with dual monitor setup on a Macbook

https://feedback.photoshop.com/conversations/photoshop/photoshop-cc-2015-color-management-problems-with-dual-monitor-setup-on-a-macbook/5f5f459a4b561a3d4255d4f8

Photoshop CS5: Color shift in external monitor when switching to full screen view.

https://feedback.photoshop.com/conversations/default_topic/photoshop-cs5-color-shift-in-external-monitor-when-switching-to-full-screen-view/5f5f451d4b561a3d4234cba4

Viewing Photos in Full Screen Mode Photoshop CC on External Monitor Causing Colour Shift

https://feedback.photoshop.com/conversations/photoshop/viewing-photos-in-full-screen-mode-photoshop-cc-on-external-monitor-causing-colour-shift/5f5f45a74b561a3d425853b8

Note: This comment was created from a merged conversation originally titled UNRESOLVED Photoshop 22.1.0: Critical problem with colours / hw profiles on two monitors

(edited)

34 Messages

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462 Points

A couple with similar issues on the U2U forum. I'm trying to direct them here.

tomekbu

81 Messages

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560 Points

Another example:

Photoshop CC 22.1 - colour changes after resizing PS app window
A simple JPG image - opened in PS while PS app window is maximized - you get a desaturated image. After resizing the window the proper saturation comes back.

tomekbu

81 Messages

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560 Points

Another example: compared to Lightroom

Photoshop CC 22.1 – colour problem compared to Lightroom
1. The both applications PS and LR opened in the same time, with the same picture. Clicking on PS changes colour/brightness each time – desaturates the image, clicking on LR has no negative effect.

2. After maximizing the PS app window image gets desaturated. Proper saturation is restored after shrinking PS app window, then situation is the same as in point 1.

3. After entering and leaving the Full Screen mode in PS (key F), the situation reverses – with each click in PS the image gets oversaturated.

26 Messages

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240 Points

As I said elsewhere, I'm experiencing the exact same thing with an IMac (Mojave updated) and a brand new Cintiq 22.

I would like to ad something. In my case the problem occured when I started to use the Cintiq 22 using the HDMI cable through a HDMI>USBc adaptator.

My previous tablet was a Cintiq 21ux connected with VGA>USB-c and I never encountered this issue.

My photoshop, Imac and tablet profiles/settings are the same than before. Except for the fact that now I re-calibrated the Wacom but still had the bug.

Here's a video of my version of the bug :
At least, once the "window catching" is done, the colour get correct BUT if I go back on my main screen with my mouse, the colours change again so if I forget to click again on the PS frame, I work with the wrong colours.

tomekbu

81 Messages

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560 Points

In my case, I have Eizo monitor connected directly to Mac using Thunderbolt.

12 Messages

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160 Points

7 m ago

Update:

Forcing the external monitor profile to that of the MacBook Pro screen profile seems to eliminate the problem. That's not a workable solution, but the reverse could be for now – force the MacBook Pro screen to use the profile of the external monitor. (Seeing the results sure does make you appreciate proper color management.)

tomekbu

81 Messages

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560 Points

@d_hob In my case this didn't help - it seamed to be ok at the beginning, but after some more testing, the failure has come back. 

12 Messages

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160 Points

7 m ago

Update 2:

I discovered that if I rolled back two versions to Photoshop 22.0.1 then my problems with Photoshop disappear, so it seems that the 22.1 version introduced a bug that caused the problems I was seeing.

That said, the problems do not disappear in Bridge by rolling back to previous versions. That's odd, since I know those previous versions worked at some point. In Bridge, thumbnails display colors incorrectly, but any image in the Preview pane does display the correct colors. In Bridge, the thumbnails will appear to start with the proper colors but then lose them after about one second. It's as if Bridge loads the proper color profile but then ... well, who knows what.

tomekbu

81 Messages

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560 Points

I have tested 21.2.4 and have found the failure to be present there. There are lots of other examples (links to the threads I have placed in my posts), where people were/are facing these problems even in CS5 and CS6.

12 Messages

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160 Points

7 m ago

According to Adobe tech support, the problem is with my GPU. I thought my system met the minimum requirements for Photoshop 22.0 and onwards (indeed it works fine with 22.0.1, just not beyond that), as it has 2GB of GPU memory split between the Nvidia graphics card and an integrated Intel card, but it sounds like it needs to be a 2GB minimum on just one card. Minimum requirements are posted here:

https://helpx.adobe.com/in/photoshop/system-requirements.html

tomekbu

81 Messages

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560 Points

Well, the minimum requirements are definitely important for any software to run properly. However it really doesn't sound convincing, that not meeting these would make Photoshop to use wrong hardware profiles for reproducing colors in some cases. Besides, it is just another guess and it would really be helpful to finally hear a couple words just directly from Adobe. Still hoping their experts will get involved, otherwise it's just a tilting at windmills.

12 Messages

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160 Points

You're completely right. It's not a graphics card / hardware issue. I rolled everything back to Photoshop 2020 and Bridge 2020, both of which always worked fine in the past, and they're both still broken with regards to color management. Bridge 2020 shows the proper colors in the Preview pane but not in the thumbnails. Photoshop 2020 shows the proper colors with the image being worked on, but much to my horror I just discovered that it's totally broken when printing. When designating the specific output profile to use, it just completely ignores what I enter and prints in what looks like the sRGB space. I hadn't realized that the printing was broken as well. This is beyond messed up.

 

I created a new account on my MacBook Pro and loaded Bridge 2020 and Photoshop 2020 on there, so as to avoid any issues of corrupt preference files, and they're both broken there as well, though oddly in a different way. In that new user account, Bridge 2020 now shows colors properly in the thumbnails but wildly off in the Preview pane (where the colors are hyper-saturated), and Photoshop 2020 is back to switching between different color profiles at random. 

 

What started all this is a bit of a mystery, though it seemed to break when I updated Photoshop 2021 beyond 22.0.1 something like a month ago. Before that I never had any of these problems. Also, it's definitely an Adobe problem, as the latest Affinity Photo 1.9.0 works perfectly.

 

I think it's legitimate for Adobe to dismiss my problems for the 2021 versions of Photoshop and Bridge based on my hardware limitations (since who knows what might be happening there), but not for the 2020 versions, as those have always worked until now. I'll be back on with their tech support in the next day or two and will report back. I feel like if I'm going to suffer through this, they should too so that it can be logged as a legitimate problem. 

tomekbu

81 Messages

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560 Points

Yes, this regards Photoshop and Bridge, but also Camera Raw and Lightroom. I was focused on Photoshop and Lightroom as these two I have been using in my usual workflow. I have posted plenty of examples, described and catched as video screenshots, with the purpose of recreating problems easily.

I am happy you are determined strongly, as lots of people, as I observed, just gave it up. The worse is, that many people may be just unconsciously facing these problems, correcting image parameters in wrong directions and sending their faulty outputs further on, as perfect products.

tomekbu

81 Messages

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560 Points

7 m ago

It seams, that latest 22.2.0 version of Photoshop is not addressing the problem.

4 Messages

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92 Points

7 m ago

I wonder if this is predominantly an issue on M1 chip macs and dual displays?

It seems that Apple have 'changed' the display sensing/ display description on those Macs to show displays as "unknown", internally rather than by name.  

I was speaking to the developer of basICColor display 6 software about this today and he came across the issue, for which he has had to develop a workaround. Of course it's been reported to Apple but as their "issue with LUT type ICC profiles" has been around since OSX 10.12 and much reported, maybe a fix will not happen anytime soon.  

If anyone would like to test display 6 on their mac which is showing this issue it would be great to have feedback: https://www.colourmanagement.net/products/basiccolor/basiccolor-display-software/

I hope this helps
neil barstow, colourmanagement net :: adobe forum volunteer
google me "neil barstow colourmanagement" for lots of free articles on colour management

(edited)

tomekbu

81 Messages

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560 Points

@neilB The issue regards dual displays, but definitely not only M1 - the problem has been reported even with CS5/CS6, so is really old. There are lots of people struggling with this and on many variations of Mac hardware.

Many tests have shown, that the problem is related to Adobe software rather than Apple's.

There is still a rumor about this, people presented some attempts of workarounds, however all is only still a guess, as no Adobe's comment on this topic so far.

4 Messages

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92 Points

Hi

I think different dual display issues may be getting conflated here. 
For ages Photoshop has been less than reliable in using dual displays because the profiles for each were not used reliably. 
the solution (pretty reliable) was to set the important display as primary in system preferences  and be sure that photoshop opened on that display - i.e. where it would be used. 

Latterly, though, there have been reports of changes in appearance whilst the app is open, even without shifting windows to the other screen. Dragging, resizing windows could produce changes in appearance which may be due to the other displays profile being picked up. 
This seems right because my suggestion of setting the less important screen to use the same icc profile as the important one fixes the issue fairly reliably. 

AFAIK this is new. 

all this appears to be connected with which display profile is used on multiple displays but the symptoms this year seem quite a lot worse. And the workaround less acceptable. 

if switching display profiles in Eizo’s colornavigator SW (or,for normal screens, in the system preferences**) then current versions of Photoshop often need to be restarted to reliably pick up the new display profile.

[**but don’t do that with an Eizo Coloredge as the hardware LUT is not loaded by OSX]

I presume you have to done a photoshop bug report?

Be nice to see this fixed properly. 

I hope this helps

neil barstow, colourmanagement net :: adobe forum volunteer

google me “neil barstow colourmanagement” for lots of free articles on colour management. 

(edited)

tomekbu

81 Messages

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560 Points

Yes, there are lots of potential workarounds - each have some influence, but none resolves the issue - I have placed all found so far at the beginning of my post. There are also the links to other threads I have found - but if you are familiar of another threads - please include links here and I will place these at the beginning.
I have done all I was able to, but still more and more frustrated due to no reactions. Seams to be a dead end.

4 Messages

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92 Points

Hi, yeah I saw that but I could not tell which workaround you were liking best when you wrote

" seams to have the best effect, however cumbersome and not confirmed yet, that the failure doesn’t appear, so needs still attention

all the options above were marked with +, I didn’t see one with an "=" symbol

"Seams to be a dead end"

let's hope not it making Adobe apps virtually unusable for some users. 

hope this helps
neil barstow, colourmanagement net :: adobe forum volunteer

(edited)

tomekbu

81 Messages

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560 Points

Well, "the best effect.." = a+b+c+d+e+f+g
I mean using all workarounds a..g in my opinion may give best results, but is not fixing for sure. All are based on my own tests, so I did not include links, however some of them I found confirmed by other users.
Thanks @neilB 

34 Messages

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462 Points

6 m ago

tomekbu

81 Messages

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560 Points

@dag_fosse Well, according to my tests it does no fix, but occasionally may seam as if. Anyway, getting rid of GPU is definitely not a good solution for working with Photoshop, as it greatly influences the functionality and comfort.

34 Messages

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462 Points

6 m ago

Agreed, it's obviously not a "fix" as such. Poor choice of words on my part. But it may be a useful pointer to where the underlying problem is.

Given that the actual conversion into the monitor profile happens in the GPU, and display assignment is handled by the GPU/operating system - then a pattern may seem to emerge.

It is still a very conspicuous fact that this only happens in systems with an integrated display + external display. To this day, I have never seen it reported from desktop systems with multiple displays.

tomekbu

81 Messages

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560 Points

I think, that this is a very good point (not reported from desktop systems with multiple displays) and may help narrowing the area of searching for the source of the problem.

It is interesting however what about iMacs, which do have integrated monitors.

34 Messages

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462 Points

There have been several cases with iMacs on the U2U forums.

2 Messages

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70 Points

Hi people, I have the same problem with a Mac Pro Catalina 10.15.7. 2 with 2 x 27inch displays. Primary Monitor is LG, secondary Monitor is an Eizo.

(edited)

2 Messages

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70 Points

In addition, I've just switched the Eizo Monitor to be the primary monitor and that has fixed the problem. I didn't want to stuff around with GPU or Open GL settings as I've read also in other forums. While this does not fix the issue as I'd prefer to have the LG as my primary, I can work with this and am no longer getting the colour fluctuations. 

Also, please note before I had this Eizo 27inch monitor, I had an Eizo 24inch monitor and the same problem was occuring. So whether it's an Eizo or Adobe problem to fix is questionable. The problem is not happening on my secondary monitor, the LG 27inch.

Good luck to the rest of you. Hope you find solutions.

tomekbu

81 Messages

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560 Points

Thanks @dario arnone , so still no news and still more and more people facing the failure. Playing around with GPU may be just a kind of additional test, but definitely not a good idea to work having it switched off.
I also definitely would prefer to have my setup with Mac monitor set as primary, otherwise it so much influences the way of using other software, which is cumbersome and not ergonomic. Then, it doesn't sound good to be forced to rearrange hardware setup, soft configs, workflows and processes - all just to make a room for Photoshop to behave as less faulty.
There were lots of tests performed and reported, but it hasn't been confirmed officially which software is responsible fot this problem - interesting however, that there is no single sound from this direction.

It is really sad, there are so many new features being invented, IA based solutions, 4K, sync cloud presets, performance boosts, etc. whatever you can imagine, while the simple matter of consistent colours cannot be offered.

Good luck.

4 Messages

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102 Points

6 m ago

I am experiencing this issue as well. Working in a previous version of Photoshop (CC2020) it seems to be solved. Once it also appeared in that version, but after a restart it is working stable again.

Current setup / apps:

Photoshop v22.3 (CC2021)
Eizo CS2420
OSX 10.15.7 (Catalina) 

In all other Adobe apps, including Adobe image RAW, the colors are represented accurately without flickering.

4 Messages

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102 Points

The Eizo is my secondary monitor connected to a Macbook Pro.

tomekbu

81 Messages

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560 Points

@paul_brouns I am running exactly the same setup as yours, but unfortunately I've got to set my Eizo as primary, since I was facing the problem too often.

I have confirmed (as well as others) that the problem exists also in other Photoshop versions and also in Lightroom - all depends on specific functions being used. So still forced to pay strong attention and double check, if displayed colours are ok or distorted.

1 Message

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60 Points

4 m ago

Same issue here. ACR / and PS both seem largely effected for me. It's a huge issue and effectively renders my colour management useless. Is there anyone from Adobe actively working on a fix?

My original thread was posted here.
https://community.adobe.com/t5/photoshop/photoshop-screen-colour-calibration-glitch/td-p/11980952

Cheers,
Gavan.

tomekbu

81 Messages

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560 Points

It doesn't seem anyone is working on a fix. There is even no single comment from Adobe side through all this issue, so it seems to be important only for us - end users.

2 Messages

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70 Points

4 m ago

Is there already a solution from Adobe or other parties ?  I have noticed the same problem since yesterday after buying my CS2420 EIZO screen some weeks ago.  I used my wacom and started from RAW photo's via 'raw converter'.  Going to test without them , also one time starting from jpeg file and also test with the Eizo as primary screen.  Look forward to hear a solution :-)

tomekbu

81 Messages

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560 Points

I also look forward for a solution from Adobe, since so much time already.

4 Messages

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92 Points

4 m ago

I've not seen a report here from anyone trying my suggestion of using basICColor display profiling software to see if that helps. I've not had any failures of this nature from clients using it. 

The only (apparently reliable) workaround that fixes Macs showing the issue is to set the MacBook or iMac to the same display profile as the external monitor.

- i.e. to have the same display profiles for both screens.

That way the C.M. can't get mixed up between display profiles. 

Of course doing that spoils the accuracy of the iMac or Macbook screen but when doing important work, its worth knowing the MAIN screen is reliably correct 

If anyone would like to test basICColor display 6 on their mac which is showing this issue it would be great to have feedback: https://www.colourmanagement.net/products/basiccolor/basiccolor-display-software/

I hope this helps
neil barstow, colourmanagement net :: adobe forum volunteer
google me "neil barstow colourmanagement" for lots of free articles on colour management

2 Messages

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70 Points

@neilB tx

it's indeed a solution adapting the display profile.  it's a work around but helps for now

I also did some tests and what als helps is to put the monitor as primary screen.  In that case you don't have to switch from one to another.  If so, also adapt display profile

Hopefully technically PS or other will come with  a update and solutions 

1 Message

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60 Points

3 m ago

I too am hoping with every update that a fix arrives but I'm disappointed every time! I just upgraded my Mac to Big Sur whilst crossing my fingers in the hope that somehow the problem would rectify itself but alas, the behaviour is still there. All my other programs handle the colour management of an external monitor without issue, but for some reason Adobe Photoshop was broken after the release of version 22 and it appears that Adobe is not interested in fixing it. I can't understand why! I have been using Photoshop for decades and never before have I been this frustrated with the loss of productivity I experience now every time I use it! I thought I could live with the workaround of changing the primary monitor arrangement to my external monitor but it just creates another problem. Sure, the colours are correct when the image opens, but I now have to "wake" Photoshop up before I can do anything to the image. Previously I could open an image from Bridge, and then do a select all and copy straight away to it and off I go. Now, Photoshop just sits there dumb until I click somewhere on the Photoshop UI to make it respond to my commands. Does anyone know how I can execute shortcuts to an image without constantly adding another action to the workflow for every image I open? It's driving me crazy...

In the good ol days my laptop monitor was the primary screen, and I would have Bridge open on it whilst working in Photoshop on my calibrated wide gamut monitor. No colour issues, no productivity loss. When working on hundreds of images per week this current situation is a definite downer.