dillon_harder's profile

1 Message

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80 Points

Sun, Oct 27, 2019 6:43 AM

Is there no way to provide feedback in-app for small errors like ones in the basic interactive tutorials?

I was just wondering the reason there is a lack of in-app feedback available for small things within Photoshop. I understand feedback should be provided here, but I find that it would have been much simpler if there were some sort of "Report a problem" button available.

I was viewing the interactive tutorials for Photoshop out of curiosity and noticed a typo in the "Choose colors for painting" tutorial.



The message provided on step six of the tutorial says to click the button to "set the foreground color to white and the background color to black". I just happened to notice that the button does the opposite, the foreground color is actually black and the background color is white.



I understand this is a silly example, I just thought it is an extremely simple fix of word-choice. I figured some sort of feedback option within the app would be a good suggestion.

Responses

Champion

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1.8K Messages

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30K Points

2 y ago

Yes, there really does need to be an in-app reporting feature, but they would probably be very quickly overwhelmed with reports which are more user-error than real errors.

They definitely should fix the issue you've noticed in your post though.