M

2 Messages

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132 Points

Mon, May 17, 2021 6:55 PM

Closed

Lighting effect preview is black and unresponsive.

I am working on a portrait, and I am trying to add rendered lighting to it. For the life of me I can not get the filter to work (Filter>render>lighting effects). All I get is a preview screen that is non-responsive and black. None of the sliders work nor do any transformation handles show up on the preview screen. 

However, If I click ok as if I was satisfied and wanted to move forward the default effect is applied to the image. I linked a video with a generic image. Below are the stats of my computer as well as some troubleshooting I've done.  

I have been trying to figure this out all afternoon and its driving me crazy. 

Stats: 

Adobe Photoshop 22.4.0 

MacBook Pro (16-inch, 2019)

2.3 GHz 8-Core Intel Core i9

16 GB 2667 MHz DDR4

AMD Radeon Pro 5500M 4 GB

Troubleshooting checks: 

RGB 8Bit ✅

Reset preferences ✅

Installed update ✅

Shut down and restarted computer ✅

Tried it as a smart filter/smart object ✅

Tried effect on a new image

Changed the Workspace settings ✅

Accepted Solution

Employee

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137 Messages

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2.7K Points

8 m ago

Try this because Lighting FX uses 3D:


Documented in the 3D section on the known issues page: https://helpx.adobe.com/photoshop/kb/known-issues.html

In Photoshop 22.4 (May 2021), use of 3D features (Text extrusion, Lighting Effects, Normal Map and Bump Map filters) may not update the screen properly or render the correct results.  

We recommend using the Tech Preview option for overriding Photoshop’s native canvas mode to continue to use the 3D features.

Go to Preferences > Technology Previews, and check the item Deactivate Native Canvas, then restart Photoshop. 

2 Messages

 • 

132 Points

This was it! Thank you so much, it took up my entire day yesterday. You're a lifesaver!