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3 Messages

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100 Points

Wed, Jul 21, 2021 8:37 PM

Multichannel EPS files not showing up properly

Hello, we ran into an issue where Photoshop was opening every EPS file as a small, grainy preview image with none of the spot channels saved – the files kept opening in Indexed Color mode.

Fortunately we were able to resolve this by uninstalling Photoshop (we were using the most recent version, 22.4.3) and reinstalling a previous version (22.4.2).

We're just wondering what might have caused this, if it was due to us accidentally changing a setting, or if it's a bug in a new update.

We use Photoshop on Windows 10 Home.

Thank you!

Responses

153 Messages

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2.6K Points

2 m ago

EPS are ruined.
AI files still working as expected.
Also reported here with more details:

https://feedback.photoshop.com/conversations/photoshop/photoshop-2243-eps/60f7f5f89aff7e729198e928

3 Messages

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100 Points

2 m ago

Interesting... I'm glad to know we're not the only ones having this problem.

Unfortunately, most of our EPS files are created in Photoshop, so if we weren't able to roll back to an older version of Photoshop, we would've been SOL. :/