doug_schafer's profile

75 Messages

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1.5K Points

Sat, Oct 24, 2020 7:59 PM

Closed

Photoshop 2021: Legacy (CEP) panels/plug-ins scaled too large/cut-off

In Ps 2020 I had about 20 plugins which I told PsCC2021 to install like in Ps2020; and it did install them, But...

Of the 20 only 2 work OK; and then only partly. Basic issue is all are sized too big so only some of the panel is shown and panels cannot be re-sized. The 2 that I can re-size work OK but the size does not stick and are wrong old size when Ps 2021 is opened again.

Plugin developers say Adobe made a new code set for the legacy apps and broke the plugins?

I went to Adobe store and found a legacy plugin, installed OK, but same problem of panel size wrong/broken/does not work.

I am using 4K monitors. Ps 2020 was working just fine with them, and still is. Why break legacy stuff? I appreciate new plugins but nothing I use is there.

Please fix the legacy plugins i/f code...it should be as simple as copy/use what worked in Ps 2020.

Now I use Ps2020 for most things and Ps 2021 for any new features

Accepted Solution

12 Messages

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188 Points

1 y ago

Thank you very much for the input from david_tyler_7846865.

I've also followed the steps David gave us to fix the problem, and everything works fine again:

  • Right click on the Photoshop 2021 executable.
  • Select properties.
  • Select compatibility tab.
  • Click on "Change settings to all users"

  • Then, in the new open tab, click on "Change high DPI settings"
  • Finally, in the menu at the bottom of the new tab, check "Override high DPI scaling behavior. Scaling performed by:" and select in the menu: "System (Enhaced)"
  • Accept and apply the changes, and open Photoshop. Everything works correctly again:

Thanks again to david_tyler_7846865 for helping us to temporarily resolve the problem, until Adobe fixes the bug in a new update.

8 Messages

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124 Points

@Verto

II tried this fix at first, it does work to fix the panel issues but it introduces some kind of shift in the vector calculations, on my system at least. With this fix zooming now does not point towards the middle of the screen anymore and gradients and other vectors do not appear where the cursor is...

Can anyone else confirm this? 

12 Messages

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188 Points

Hi Charles,

I don't have that problem. If I zoom with the mouse wheel, everything works fine, centering the zoom where the mouse is. If I zoom with the keyboard shortcut, the zoom is centered in the center of the screen.

As for what you mention about gradients and vectors, I don't understand what you mean. In principle I have not found any errors in my system.

8 Messages

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124 Points

With that fix, on my system zooming in with the mouse drag + keyboard shortcut now zooms in towards a corner of the canvas instead of towards the center.

About the gradient vector, I meant the tool that places the start and end points of the gradient : it is now off-center from the cursor by a large margin and it appears off canvas most of the times I try to use it, making it completely useless for precise work.

It seems like forcing Windows to scale Photoshop somehow messes up with the pixel matrix that is used for some calculations in Photoshop, whereas some other tools work fine with the fix. I'll try to do a recording of the issue when I find the time, but I must say, on my system at least, those glitches make the solution a non viable one, as it breaks some functionalities, and I'm thus stuck with the older PP version until further notice. 

12 Messages

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188 Points

In the "Change high DPI settings" menu, there are three options to override high DPI scaling.

On my system, if I choose the "Application" option, I get the slave error again with the panels. If I choose the option "System (Enhanced)", the error is corrected. But if I choose the option only "System", I also find a cursor deviation similar to what you indicate. Try changing the option of the rescaling override menu, and see what happens.

8 Messages

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124 Points

Hi Verto,

I tried all three settings you mentioned. The "Application" setting does not fix the panels, and both "System" settings give me the off-grid issues. I guess it may be related to scaling percentages, so your scaling settings may differ from mine and hence this fix may work for you, but it doesn't for me.

I am forced for now to switch between the two versions depending on what feature I need... this is a bit infuriating, to say the least.

Adobe Administrator

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16K Messages

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296.7K Points

1 y ago

Hi Doug, have you checked with the manufactures for updated plug-ins? Photoshop now uses a panel/plugin format called UXP - and many 3rd party developers have updated their plug-ins.

It would be helpful to get a list of panels you have installed. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.

8 Messages

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132 Points

1 y ago

Hi Jeffrey, I have the same problem with all my extensions and I am having to use v 21.2.4 which works perfectly. I am using Adobe Color Themes extension which doesn't display properly. I assume this an Adobe product. Is this being updated?

Adobe Administrator

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16K Messages

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296.7K Points

Adobe Color Themes isn's displaying correctly? It should work fine in the current version. I had one other thread where a graphics card was making CEP panels look empty/see through.

Do you have a screenshot of what it looks like?

Sr. Product Manager, Adobe Digital Imaging

Adobe Administrator

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16K Messages

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296.7K Points

Are any CEP panels showing correctly? Or only specific ones?

Sr. Product Manager, Adobe Digital Imaging

8 Messages

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132 Points

All CEP Panels are showing incorrectly. The Width is wrong on all of them and some can be expanded on length and but most can't.

Two screen shots attached one from v 21.2.4 the  other from v 22. taken within minutes of each other

Adobe Color Themes can be adjusted for length but not width

Tony Kuyper's TK7 can't be adjusted at all

 

Eddie

Adobe Administrator

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16K Messages

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296.7K Points

I see. They are scaled differently. What is your UI scaling set to in Windows 10?

Sr. Product Manager, Adobe Digital Imaging

Adobe Administrator

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16K Messages

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296.7K Points

I tried 100%, 125%, 150%, 175% and 200% - can't repro so far.

Sr. Product Manager, Adobe Digital Imaging

12 Messages

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188 Points

1 y ago

Hello.

 

After installing / updating photoshop to the new version of 2021 (in windows 10), some extension panels appear cropped, without being able to use the functions found in the cropped area.

 

I leave some image captures of one of the panels that offer that error. In this case it is Tony Kuyper's panel 7, but the same error appears in other panels.

The error occurs even with panels of Photoshop itself. For example, the "Adobe Color wheel" panel also has the same error, and it is not possible to resize it to show the cropped areas.

I have consulted the authors of the extensions and they have not been able to give me a solution. I have also checked the Adobe Support Community with the same negative result:
I leave a screenshot of the interface and workspaces configuration.
I have uninstalled and reinstalled Photoshop. I have restarted the workspaces. I have verified that the settings are the same as in the previous version of Photoshop, but nothing has solved the problem.

Can anyone help to solve this problem?

Thanks and sorry for my bad English.

Verto

Note: This comment was created from a merged conversation originally titled Extensions panels cropped after installing Photoshop 2021

8 Messages

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120 Points

I have exact same problem with cc21. Adobe color theme ext panel incomplete. cc20 works fine

8 Messages

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120 Points

Another example cc21 Panel extension incomplete

8 Messages

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120 Points

Found a solution.  Problem is a scaling compatibility with Windows.                                                                                                                                                                            Right click on photoshop icon > properties> compatibility > Change for all users Check: Override High DPI Scaling Behavior AND drop down to be determined by SYSTEM (not application which is the default)

8 Messages

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132 Points

Thanks David, it worked for me

12 Messages

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188 Points

1 y ago

I have the same problem. I just opened a new topic commenting on it, without knowing that this topic was already dealing with the problem. My apologies for that.

https://feedback.photoshop.com/conversations/photoshop/extensions-panels-cropped-after-installing-photoshop-2021/5fb1aca8762a722b89c5fb08

I can add little more since I am in the same situation that other people have commented. 2560x1440 monitor and scale to 100%. I have tried various settings and none work. I have also consulted some authors of the extensions, but they have not been able to give me a solution. I am forced to continue working with the old version of Photoshop.

8 Messages

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124 Points

1 y ago

I have the same issue.

Everything was perfect on my 3 screens (1440p @ 125%, 4k @150% and 1080p @100%) in Photoshop 21; however, Photoshop 22 breaks everything and all of my precious panels are now good for nothing as I can't even see 1/3 of their interface. Most of them don't exist (yet) in the new plugin form.

I can't believe that in 2020 we still have broken HIDPI support with Adobe software... I'll have to run the older version for now I guess.

8 Messages

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132 Points

The CEP extensions open as floating panels which hide part of the interface, I have just discovered by accident that if you dock the panel in the workspace it adjusts itself and reveals all the interface. If you undock it the problem reappears. It doesn't suit my workflow but it is a simple workaround until Adobe sort out the problem. Hope this works for everybody

Eddie

8 Messages

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132 Points

False hopes. It sort of works if you dock in the far right column and expand the column width. For some extension panels this works fine but for others you still lose the bottom  part of the interface because the depth cant be extended. Adobe Color Themes is OK, Raya Pro 5 is usable and TK7 loses the bottom of the panels.

None of this should matter since everything worked fine in v21.2.4 

12 Messages

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188 Points

When the panels are docked, in some you can change the width, but not the height. Anyway, it doesn't work with all panels.

Below is a screenshot, which summarizes what floating panels, open panels, and docked panels look like.


Note: The panels are outlined in red.

8 Messages

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132 Points

Hi Verto, our recent postings crossed in the ether.  I agree with your interpretation. I got slightly better results by using the far right column. TK Panels were a big problem. I’m stuck with v21.2.4 for now.

3 Messages

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80 Points

1 y ago

In photospop 2021, my extension panels are cut off.  I tried the fix 

  • Right-click on the Photoshop 2021 executable.
  • Select properties.
  • Select the compatibility tab.
  • Click on "Change settings to all users"
  • Change high DPI settings"
  • "Override high DPI scaling behavior. Scaling performed by:" and select in the menu: "System (Enhanced)"

It fixed the issue on my desktop, but not on my acer laptop.   I don't have my TEXT size increased (window UI is @ 100%, ) 

Does anyone have a workaround for laptops until Photoshop comes out with a fix?  

Note: This comment was created from a merged conversation originally titled Extension panel cutoff -

8 Messages

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124 Points

This fix will work only if the Windows desktop on which Photoshop is run is set at 100%. On my 4K 27" monitor, I can't run at anything less than 150% scaling, so the fix introduces weird canvas errors in Photoshop where some tools and effects gets off-centered from the cursor. There are a few other threads about this and we have yet to get an answer from Adobe...

3 Messages

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80 Points

The newest photoshop update didn't fix the problem on laptops.  

12 Messages

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188 Points

And on desktop computers, have they fixed it?

2 Messages

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70 Points

1 y ago

I have several panels I use with PS such as Lumenzia, TK Actions, Infinite Color. When I updated to PS 2021 several of these panels only show a portion of the interface making many of the options unusable. The window cant be resized. I do not have these issues with PS 2020 and I compared every setting from PS 2020 and 2021 and I haven't found a problem with a setting that is causing this. As you can see in the images the top is the full panel as it is shown in PS 2020 but the bottom photo shows the panel in PS 2021, the full interface is not visible and there is no way to enlarge the window or make the full window visible.  

Note: This comment was created from a merged conversation originally titled Window - Extensions (legacy) - The panel interface is not fully displayed

13 Messages

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182 Points

https://feedback.photoshop.com/conversations/photoshop/photoshop-2021-legacy-cep-panelsplugins-scaled-too-largecutoff/5f9487af917fbb287b4e8291

7 Messages

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206 Points

10 m ago

Having the same problem here, with Adobe Color Legacy extension. What is the solution (is there one) for mac? When I restart Photoshop, things return to normal size, so that's the workaround for now - thank you.

1 Message

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60 Points

9 m ago

It works, Thank you David

1 Message

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60 Points

9 m ago

Hi! I don't want to steal your post. I see you have a lot of experience working with panels. I just developed one for Real Estate. It's working perfectly but I'm a little bit lost trying to sign it and create the distribution file. Do you have any advice or tips to help me with this ? Thanks!

1 Message

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60 Points

8 m ago

Hi..I encounter the same issue about crop Panel with photoshop. I am using Laptop....hope this will help by ....