yves_crausaz's profile

990 Messages

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14.9K Points

Thu, Nov 7, 2019 7:12 PM

Photoshop 21.0: Continually crashes on macOS 110.14.6 ADOBE color picker issue

Photoshop 21.0: Continually crashes on macOS 110.14.6 if ADOBE color picker is selected, if Appel color picker, no problem.

This problem is only in Style editor wehen we change any color ????

Official Solution

Adobe Administrator

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16K Messages

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296.7K Points

2 y ago

We've released Photoshop 21.0.1 update today. https://helpx.adobe.com/creative-cloud/help/creative-cloud-updates.html

It should fix the issue with accessing the color picker and secondary dialogs from other dialogs.

Adobe Administrator

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16K Messages

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296.7K Points

2 y ago

Does it crash out completely, or freeze and become unusable?

990 Messages

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14.9K Points

PS freez and I must stop the PROCESS PS. Idem if I like to utilisr agradiant. And in priorities, if I like not to use GPU, PS freeze also. Unusable for me under Majve. I sent raports to Adobe follow in Freze. I saw that he has had already had worries there in the previous version but in the opposite Adobe ok, Apple down.

Adobe Administrator

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16K Messages

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296.7K Points

2 y ago

OK. This looks like an issue we've tracked down when you open a dialog from another dialog. We have a fix that will go out in the very near future. You can install and use 2019 until the update is posted: https://helpx.adobe.com/download-install/using/install-previous-version.html

4 Messages

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112 Points

2 y ago

This reply was created from a merged topic originally titled Photoshop 2020: Crash when colors choose or changed.

photoshop 2020 freezes every time i pick up new color. Macbook mid 2014. no extension, no plugins, even after deinstalling and new download.

990 Messages

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14.9K Points

2 y ago

Reset PS with shift+Opt+Cmd and clic on the photoshop icon. Sio it's ok yet.

4 Messages

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142 Points

2 y ago

This reply was created from a merged topic originally titled Photoshop 2020: Crashes every time when changing Color Overlay in Layer Style..

Photoshop 2020 crashes every time when changing Color Overlay in Layer Style.

3 Messages

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96 Points

2 y ago

This reply was created from a merged topic originally titled Photoshop 21.0.0 crashes with layer style on High Sierra.

To reproduce the crash, create an object (any type - vector, raster, text, smart object, etc), apply any layer style, then with or without committing, try changing the colour property of the style - this crashes (i.e. the eternal SBBOD) the Photoshop without fail.

Can someone verify this?

2 Messages

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92 Points

2 y ago

The update fixed the layer style problems I had encountered on iMac OS High Sierra. Thank you!

Adobe Administrator

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16K Messages

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296.7K Points

Thank you for confirming!

Sr. Product Manager, Adobe Digital Imaging

4 Messages

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244 Points

2 y ago

This reply was created from a merged topic originally titled Layer Styles Crashing.

Once I installed the newest update of Photoshop on my Mac running Catalina it the program crashes every time I attempt to use a layer style. I noticed a number of others with the same problem - this needs to be fixed ASAP. Meanwhile I will try to delete my preferences and see if that helps.

4 Messages

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244 Points

Shortly after I posted Adobe uploaded the Photoshop update that fixed the problem. Thank you, Adobe. You take good care of your users.

22 Messages

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426 Points

2 y ago

This update fixed my problem too! Listen to its users, speak very well of a company!!! Thank you so much ADOBE! LONG LIVE TO ALL YOU!!

1 Message

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60 Points

2 y ago

every time I want to open a pdf file, the program crashes and until I restart the Mac, it would never open again :o((

Adobe Administrator

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16K Messages

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296.7K Points

Sr. Product Manager, Adobe Digital Imaging