DJ

3 Messages

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144 Points

Wed, Mar 10, 2021 10:43 AM

Closed

Solved

Photoshop 22.3.0: Pen Tool Not Working as it should

I have just updated Photoshop to v22.3 (10 March 2021). When I try to use the Pen Tool it puts the nodes in but doesn't create a linking line. I have closed everything and re-started my PC but the error still there. I've been trying to find a way to report this to Adobe but this is the only feedback area I can find. I have been using Photoshop for over 20 years and using the Pen Tool all that time. I need to complete a job but I'm now stuck as I need this tool.

Can I uninstall this update?

Anyone else having this problem?

Do Adobe monitor this feed?

Accepted Solution

Official Solution

Adobe Administrator

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15 Messages

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258 Points

7 m ago

Hi,

 

We're happy to announce the release of Photoshop 22.4 which should include the fix for this issue. To update Photoshop to the latest version, you can check: https://helpx.adobe.com/creative-cloud/help/creative-cloud-updates.html

 

For information on other issues fixed with this update, please check: https://helpx.adobe.com/photoshop/kb/fixed-issues.html

 

Regards,

Nikunj

Champion

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2.4K Messages

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39.2K Points

PS 22.4 update fixes the issue on my Windows 10 system. Thank you!

3 Messages

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80 Points

Where did you get 22.4 from?

3 Messages

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80 Points

Sorry just saw the link.

3 Messages

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80 Points

Just updated to 22.4 pen tool all working again!

Lets see what else they have broken this time......

13 Messages

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206 Points

So just out of curiosity, what prompted the seemingly sudden decision to fix a two-month old bug (albeit a major one) affecting a pretty essential path-related tool in Photoshop?

I've been told (repeatedly) that this specific thread/forum isn't the proper place to air grievances about ongoing issues, however, anecdotally I saw that this thread gained a lot more "squeaky wheels" in the past two weeks, and suddenly we get a "hey all, we fixed it."

So, is it useful/helpful to have people weigh in weeks/months on from the initial report saying "hey, this still isn't working," or is there a better place to convey that info/dissatisfaction?

30 Messages

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668 Points

9 m ago

Same here. Just points instead of path. When I quit and open same document, same thing. Just downgrading to 22.2.

You can downgrade in the Creative Cloud app go to All Apps, Photoshop and then the 3 dots on the right.

To anyone tempted to try 22.3 - DO NOT upgrade on production machine as the pen tool stops working 😂

1 Message

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60 Points

@sam2586 I'm trying to downgrade to the last version, but when I click on the 3 dots like you said, I only have the option to uninstall. Do you know of another way I can downgrade? I need to use my pen tool for a project this week. 😩

Champion

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1.9K Messages

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28K Points

9 m ago

I can confirm a Pen Tool misbehaviour after the first Path (Photoshop 22.3.0 on MacOS 10.15.7). 

Champion

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1.9K Messages

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28K Points

9 m ago

Do Adobe monitor this feed?

Yes, this page is officially being monitored. 

I think with a bugs like this one there is a decent chance that it might be addressed within one or two dot-releases (which might mean some weeks or months), but there are no guarantees. 

I need to complete a job but I'm now stuck as I need this tool.

You can roll back as sam2586 mentioned. 

(edited)

3 Messages

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144 Points

Hi Christoph. Thanks for answering all the points in my call for help. I have installed the previous version of PS and completed the task I was working on successfully. I very much appreciate your help. Dave

Champion

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1.1K Messages

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21.6K Points

Hi, I removed the accepted answer as it is a workaround, while the current version seems to have a bug that might need to be addressed.

2 Messages

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82 Points

@christoph_pfaffenbichler

why are you so obsessed with defending adobe; a company that doesn't know or care that you exist. to them you are nothing but a source of money.  

Champion

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1.9K Messages

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28K Points

First off: I deny any such obsession. 

I know that I have made mistakes in my own work sometimes. 

Luckily those mistakes usually don’t affect as many people as when some individual or team at Adobe makes a comparable blunder within the framework of their jobs. 

So I don’t want to criticize those individuals too harshly just for making mistakes. 

Whether those mistakes are addressed in a timely fashion is naturally another matter. 

And there is another point:

The people who process and assess the Reports and Requests from this site are in all likelihood neither the programming staff that might have introduced/overlooked a bug nor the managing staff that made allocation or strategic decisions that might have contributed to the problems. 

Through the »miracle« of division of labour it seems one is hardly likely to ever directly address the actual person/s one might like to criticise here – so it seems better to try and keep polite …  

2 Messages

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90 Points

There always has to be one attack in every thread. 

Champion

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1.9K Messages

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28K Points

9 m ago

Possible Workaround: Create the Path before using the Pen Tool. 

Edit: Sorry, I cannot reproduce this workaround reliably anymore, may have been a fluke or an error on my side. 

Edit 2: The existence of a Work Path seems to make the difference when working on regular Paths. 

(edited)

Champion

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1.9K Messages

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28K Points

OK, seems to be connected to the existence of a Work Path … if one  exists the Pen Tool seems to behave as intended.  

(edited)

175 Messages

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4.5K Points

Is this a Mac only issue - it appears to work on Windows 10?

Dave

Champion

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1.9K Messages

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28K Points

I work on Mac, so it seems very well possible that Windows users are unaffected by this issue. 

3 Messages

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144 Points

No I am working on a Windows 10 machine and I have this problem. I'm definitely going back to the previous version now. The work arounds don't work every time and I don't have time to keep getting stuck...

175 Messages

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4.5K Points

Correction to my previous post. If the path is saved or copied then re-editing is a mess. Yes the issues does affect Windows.

Dave

4 Messages

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90 Points

9 m ago

just installed new OSx and Photoshop update, continued job where path is required and now when i start new path it just makes 1 point, when i click next point it doesn't connect both points but makes new path with every click instead of connecting all point making a path, which is obvious a bug. Also happens when i want to continue or add to existing paths. Checked it many times, restarted both software and hardware still is there. When i switch from path to shape mode it works fine, that delete  shape because i need path and back to path mode it suddenly works ok again until i want to start new path. Please fix this asap i have work to do. 

Note: This comment was created from a merged conversation originally titled path tool bug after upgrades Mac OSX and Photoshop

1 Message

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64 Points

9 m ago

Having the same issue. You need a 'work path' before the pen tool works as intended on other paths.

4 Messages

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96 Points

This works a treat, thank you! Hopefully bug is fixed soon

6 Messages

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130 Points

Hello. This doesn't work if I duplicate an exisiting path and edit, right?

Champion

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1.9K Messages

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28K Points

Of course it does. 

Just KEEP a Work Path. 

You need not work on the Work Path, it just needs to be there. 

Champion

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1.8K Messages

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30K Points

9 m ago

Yes, this is a HUGE issue for those of us who depend on making dozens, if not hundreds of paths per day. 

175 Messages

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4.5K Points

Agreed once a path is saved or copied -re-editing is a car crash

Dave

Champion

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1.9K Messages

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28K Points

Does maintaining an unneeded Work Path make a difference? 

41 Messages

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594 Points

Making a dummy Work Path seems to be a workaround.

10 Messages

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184 Points

9 m ago

Just updated my photoshop to v22.3 and started using the path tool.

Noticed that if i renamed the path layer from its original name ”work path” (Arbetsbana in my Swedish version) to lets say 1 or 2 the path points i made after would no longer connect. If i rename the layer back to Work path/Arbetsbana the points will be able to connect normally again .

Is this a known bug?

Edit: Reverted back to 22.2. Problem does not exist in 22.2

Windows 10 pro v2004

Note: This comment was created from a merged conversation originally titled Photoshop 22.3 path rename bug

267 Messages

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4.2K Points

It looks like Photoshop is not displaying the Paths display feedback  correctly it effecting all vector tools.

10 Messages

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184 Points

This seems to be effecting many users both on Windows and mac, so hopefully it will get fixed in the next update.

However i have not seen an official response from adobe yet.

1 Message

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60 Points

9 m ago

I'm experiencing the same problem with photoshop after the update to 22.3 version.

I'm working on windows.

10 Messages

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184 Points

9 m ago

Im having this problem to on Windows 10 pro v2004

Went back to 22.2. no problem there.

(edited)

1 Message

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62 Points

9 m ago

Same issue here on a Mac, I went back to 22.2

2 Messages

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90 Points

9 m ago

Same issue here. 

How can stuff like this not get spotted in pre-release? It's not like creating paths is a rare requirement.

Champion

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1.9K Messages

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28K Points

I think it’s not worth giving the Photoshop team a hard time about stuff like this happening – it’s not like I myself haven’t made mistakes in my own work, they just don’t affect that many people, I guess. 

The nub is whether bugs gets fixed in a timely fashion. 

2 Messages

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90 Points

It wasn't so much a criticism Christoph, more an observation.

I'm very aware that mistakes happen and things get missed but the purpose of having a large group of pre-release testers is to try and avoid releasing upgrades which break fundamental parts of the majority of users workflow.

Of course there will always be little things that only occur in very specific circumstances that slip through the net . It's just the big things that are frustrating.

4 Messages

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104 Points

Your criticism is valid Simaon. They simply should not release an update unless it is fully tested and working properly in every function. We pay for this every month - it's not like it's freeware!

MG

8 Messages

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130 Points

9 m ago

I'm having the same issue and will go back to 22.2 until there's a fix.

19 Messages

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130 Points

9 m ago

Good grief.  Another PS update and another fundamental bug with one of the oldest and most important tools.

Bug - when a new path is created and the user begins to draw a path, the path points are being created as single points and not a connected path.  If a workpath is used then the tool behaves as expected.

I'll say it yet again... Adobe stop breaking things.  Again, many people use this software (and pay a lot for it) to make a living like me.  Stop breaking tools that aren't broken.  If you change something then really make sure it works before releasing it.  

Note: This comment was created from a merged conversation originally titled PS 2021 - Path bug - pen tool creates single points instead of connected path..

6 Messages

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130 Points

I totally agree with "Adobe stop breaking things" part.

Why updating the app so frequently if not fixing this known issue?

22 Messages

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294 Points

I see 22.4.1 is available ---- before updating --- what is the experience here with the pen too;? Anyone? Still having problems - It seems to be working now in 22.4.0. I am in the middle of a deadline and am tired for having a bloated broken photoshop. Anyone have feedback with 22.4.1 please? Anyone having problem on Big Sur with the latest Wacom update and Photoshop? Lagging brushes, skipping??

Champion

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1.9K Messages

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28K Points

Check out page 7. 

It seems the Pen Tool’s functionality was restored in 22.4.0 and re-broken in 22.4.1 – though at least one poster mentioned that hiding and showing made them see the connecting Paths so it might »only« be a display issue. 

9 Messages

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140 Points

I'm pretty sure it ia a display issue but how? First the pen died in my desktop when I updated to 22.4 I, think. Then I went to the laptop which had 22.3.1 (I think). I cheched the pen Before the update and worked 100%. However after the update, dead. Same with the desktop, worked 100%. Now I have 22.4.2 on the desktop and still no good. When drawing if tou drag the anchor, fine, but if you just click straight lines, nothing shows. If you turn the layer off and back on, all lines and anchors are there.

3 Messages

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80 Points

Hello, I have the same problem with the pen tool, I have the update 22.4.2 and still have the same problem. This is really annoying. Adobe can you please fix this because this is really not good! :-(