TW

1 Message

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70 Points

Sat, May 15, 2021 8:53 PM

Closed

Solved

Photoshop 22.4: Save as formats have disappeared

Whoever came up with this "enhancement" is an idiot. So instead of working on a .psd file and then saving it as a .jpeg at teh end to post on the web and keeping the name the same just with a different extension I now have to save it as a copy and it changed the file name to add in the word copy. this is cumbersome and provides no value. It makes the process harder and slower.  Not exactly what I am looking for in an "enhancement"

Official Solution

Employee

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3 Messages

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180 Points

6 m ago

Hi All,

 

We appreciate your feedback on the recent “Save a Copy” change. To address your concerns, we have created two new options in Photoshop 22.4.2 that will enable both revert to the legacy “Save As” workflow and/or omit the addended “copy” when saving as a copy. These options can be found in the File Saving Options section under Preferences > File Handling.

 

To quickly summarize, you will now have the option to revert to the legacy “Save As” workflow (from before recent changes) on both macOS and Windows. Enabling this preference will make both the “Save As” and “Save a Copy” commands operate within the same “Save As” dialog box with all its previous options, including the “as a copy” checkbox. The only difference between the two commands will be whether the checkbox is automatically selected (when using “Save a Copy”). Additionally, you will now have the option to not append copy when saving a copy. On macOS, if you enable the legacy workflow, the option to not append copy will be forced ‘on’ due to the changes made in macOS 10.15 and later. On Windows, the two preferences will operate independently.

 

We hope these preference options will help ease some of the frustration you encountered using the new “Save a Copy” command.

 

Please note, reverting to the legacy “Save As” workflow may increase the risk of overwriting file names and lost work. A new dialog will pop-up warning customers of this risk when selecting either one of these preferences on macOS. On Windows, the legacy “Save As” operates in a manner that is safe, so a warning dialog will only pop-up when selecting the option to not append copy to the file name.

 

For more details on each preference and how they differ by platform, please see our updated new feature summary page.

9 Messages

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186 Points

THANK YOU!!!!!!!  Sincerely, thank you!

33 Messages

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484 Points

Finally my email can get a rest from the updates.... hopefully I can see the fix to my other issue along with this update too...

249 Messages

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5.3K Points

thank you Adobe for listening!

12 Messages

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262 Points

Thank you too for listening! Very very happy to see this. Thank you thank you

5 Messages

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106 Points

Thank you for actually listening!

But just dump the new Save A Copy command you made and make the 'legacy' Save As the default. Seems like you can't get over the fact you made a massive mistake.

(edited)

2 Messages

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122 Points

6 m ago

I noticed that in 22.4 Version, you can't save a file as .jpg, .gif, .pdf or any other extension, by using Save As option.
It only shows you the options to save it as .psd, .psb and .tiff.

This is slowing down the workflow a bit, because saving the files from 'Export As' is loading a bit longer then 'Save As' option. 

Anyone got the same problem with that?

Note: This comment was created from a merged conversation originally titled 'Save As' not useful anymore. Instead, we need to use 'Export As' option. Slowing down the workflow.

Champion

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3.7K Messages

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61.6K Points

The ‘Save as’ dialog now only supports file types that retain all your edits, so you do not see JPEG as option if your file is layered or is more than 8 bits/color. If your file has no layers and is 8 bits/color then you will see JPEG as option too. There is a new menu ‘Save a copy’ that can be used to save a layered file as a JPEG (copy).

Johan W. Elzenga,

http://www.johanfoto.com

2 Messages

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72 Points

Miodrag: I am frustrated by the same issue. You used to be able to save a jpeg that would just flatten your layers when you saved it. I am very annoyed by the recent updates.

455 Messages

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8K Points

@Miodrag Stojiljkovic

Use File > Save a Copy. 

// Warren Heaton, ACP/UGM/AEL

455 Messages

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8K Points

@Leanna Read 

Use File > Save a Copy.

// Warren Heaton, ACP/UGM/AEL

13 Messages

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246 Points

@warren_heaton 

File > Export would be great if only it could handle EVERY file extension. You only habe PNG/JPG/GIF/SVG. It's like a revamped "Export for the web" legacy tool. But it's slow, the shortcut is hilariously complicated and WTF: no TIF export ? So no, for me this is NOT a replacement. And "Save As Copy" screws up the naming consistency. For me this update is really a no go. Without actions, workflow is doomed.

141 Messages

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2.6K Points

6 m ago

sometimes i ask myself "are the coder at adobe actively searching ways to annoy the user"?

with the latest update to 22.4.0 they changed something how SAVE works.


it behaves different now. i can´t save layered files as JPG... i have to flaten them first.

before update 22.4.0 the files where flattend automatically.
now i only get file formats that supports layers in the save dialog, when the image is not flattened.

 

also something with saving TIFF is broken.

i can´t choose "discard layer save as copy"... i have to flaten the files first so that this option is not greyed out anymore.

this was also not the case before update 22.4.0.

 

i have dozend and dozends of actions that use the "save as" dialog and i can´t chose JPG anymore.

because this new annoying version of photoshop only offers me JPG when the file is flattened.

a file with layers and your greeted with this:

good work..... i think a consortium of 10 software engineers worked a week on this fantastic "improvement".
ps:
as to the  smart person who will ask why i want to save a file with layers as JPG... because that is what i want.
i work with layers and then i save one file with layers for achiving and one as JPG.
Note: This comment was created from a merged conversation originally titled why was how SAVE works changed in photoshop 22.4.0????

2 Messages

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60 Points

Agreed.  I just downloaded the new version (22.4) and had to contact the Adobe Help to figure out I now have to choose 'Save a copy' and add a step into saving a file that is anything but a PSD, PSB or TIFF and delete the word copy at the end of the file name.  Makes no sense!  The Help Person couldn't really give me a good reason why they changed it, 'Save as a Copy' is right under 'Save As' if I wanted to Save as a copy!

Champion

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3.7K Messages

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61.6K Points

AFAIK, the reason for these changes in Photoshop for Windows is compatibility. There was a problem with Photoshop for MacOS, because Apple removed an API that Adobe used in the ‘Save as’ dialog. The only way Adobe could solve the problem that was caused by this, was by splitting up the ‘Save as’ dialog into a dialog that only contains file formats that fully support the work you have done (layers, 16 bits color) and a ‘Save a copy’ dialog that allows you to save a layered or 16 bits file as a jpeg copy. This is to protect the user from losing work due to carelessness. To keep both versions the same, they implemented the same changes in Photoshop for Windows.

Johan W. Elzenga,

http://www.johanfoto.com

35 Messages

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798 Points

UNBELIEVABLE!

this really s#cks BIG time.

(Thanks Apple...)

37 Messages

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724 Points

THIS IS INSANE!!!!!!!!!!!!

I am genuinely furious at this. Thanks Adobe for adding an extra step to something I need to do EVERY SINGLE IMAGE. 

You could have just added a pop-up with options for the mac users but no, you had to make everything worse for everyone. Well done. 

35 Messages

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798 Points

Even if I uninstall 22.4 and re-install 22.2, I can't seem to get the good old "Save As" back.

AAAAAAHGGGHHH

:-(

EDIT: Oh, you have to go back to 21.2.8 for this.

2 Messages

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70 Points

6 m ago

I've just updated to 22.4 and no longer have the option to save my images as PDFs. 

Note: This comment was created from a merged conversation originally titled Can no longer save an PSD file as a PDF

8 Messages

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96 Points

I have the exact same problem. The Save as Photoshop PDF option is no longer available. Looked everywhere on preferences, export options, etc. Nothing.

Champion

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3.7K Messages

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61.6K Points

This has been asked and answered many times already. Things have changed. You must use 'Save a copy' now. Read the 'What's new' when you update.

Johan W. Elzenga,

http://www.johanfoto.com

4 Messages

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70 Points

Quick workaround is to save PSD, then merge layers and save as.

8 Messages

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96 Points

I did. Only have three options after merging. No Photoshop PDF option available.

8 Messages

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96 Points

Thank you. This works. But the question is why? Why make it more complicated? Who will think about saving a copy if I am "Saving as..."

2 Messages

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70 Points

6 m ago

Please add all the file types to future updates of Photoshop such as .pdf and many others that were available up to the 22.31 versions. That is my suggestion as it was extremely helpful to be able to save in many file formats/types.

Version 22.4 hopefully is not the way things will be moving forward. Thanks.

Note: This comment was created from a merged conversation originally titled Update 22.4 and future updates

4 Messages

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130 Points

6 m ago

Following the update to 22.4.0, "save as" has lost all options except for psd, pdd, psdt, psb, tiff.  I can still export as jpg, but that seems to strip exif data.  Frustrating.

Note: This comment was created from a merged conversation originally titled "save as" jpg option gone

5 Messages

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98 Points

Same here. It's fine on my windows pc with same photoshop version. But on mac it's bugged.

Champion

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1.9K Messages

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28K Points

Click »Save a copy«. 

Champion

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1.9K Messages

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28K Points

Or use Edit > Save a Copy (cmd-alt-S) right away. 

It seems the change was instituted to protect users from the potential consequences of carelessness. 

Champion

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1.9K Messages

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28K Points

Not bugged. 

If the image cannot be saved as a jpg (because it contains Layers for example) then a copy needs to be saved or exported. 

5 Messages

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98 Points

Thanks for the explanation. I didn't notice any update features on startup showcasing the changes, maybe I missed it. I checked again and you are right about the layers, when adding layers to my windows document it behaved the same way there too. 

https://helpx.adobe.com/photoshop/using/whats-new/2021-4.html

9 Messages

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144 Points

6 m ago

I was previously able to save a TIFF image in JPEG format using the "save as" command. Ever since upgrading to 22.4.0 I am unable to do so with the message being that the file size is too big to save in JPEG format. I can work around it by exporting the file as a JPEG and this works fine too but it requires unnecessary extra steps. This situation was fine before the upgrade to 22.4.0. Also, I tried to save the same TIFF image to JPEG format using PhotoShop CS6 and it worked just fine so it's clearly something in the lastest release that's preventing it. Any ideas?

Note: This comment was created from a merged conversation originally titled Problem saving TIFF images as JPEGS in PhotoShop 22,4.0

Champion

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3.7K Messages

 • 

61.6K Points

Many years ago, the ‘Save as’ dialog would only show options like TIFF and PSD when you added layers to your image, or used 16 bits/color. The reason was simple: because JPEG does not support layers or more than 8 bits/color, that could not be an option because that would require Photoshop to flatten the image and/or decrease the bit depth. As a result, people could lose their layers thinking they saved the image before quitting Photoshop. Many people did not understand this, so the question why JPEG was suddenly not an option in the ‘Save as’ dialog (after they had added a layer, that is) was one of the most frequently asked Photoshop questions of that time.

Adobe solved this problem by adding some routines that would analyse the image when you used ‘Save as’, and add ‘copy’ to the name if you tried to save such a layered file as JPEG, keeping the image in Photoshop as ‘unsaved’. That way users were protected against losing work because they chose a non-compatible file format, and could still quickly save a JPEG copy.

Unfortunately, in MacOS Catalina Apple removed the API that was used in these routines. The result was a strange bug when you tried to overwrite an existing JPEG file. Photoshop would ask you to overwrite the file, but then it would not do that even though you said ‘yes’. The only way that Adobe could restore the option to save a copy in a non-compatible file format, without introducing a serious risk of people losing work, was to split up the dialog in ‘Save as’ (with compatible formats only) and ‘Save a copy’. And so now people are asking again why the ‘Save as’ dialog does not show JPEG as option with their layered file…

Johan W. Elzenga,

http://www.johanfoto.com

8 Messages

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194 Points

I have no problem with a "save as a copy" option, but I do have a huge one with the word "copy" added at the end of the file name.

10 Messages

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116 Points

6 m ago

Hi !

Under Windows 10, with the French version of Photoshop 22.4.0, I can no longer save a project in JPG format (Ctrl + Shift + S) !!!

The only formats available are: PSD, PSB and TIFF! Strange!

However, it worked this morning (Saturday 05/15/2021).

Most definitely a bug!

Are you having this problem?

How to go back to the previous version? 

Cordially

Note: This comment was created from a merged conversation originally titled No format JPG with Photoshop 22.4.0

10 Messages

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116 Points

Ok I have found a way to revert to a previous version but I maintain that there is a bug. Thank you

3 Messages

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72 Points

Yes, very weird behaviour that i have noticed as well. In the meantime you can use save copy ctrl+alt+s

10 Messages

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116 Points

Ah! Excellent! Thank you very much my friend !

Champion

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3.7K Messages

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61.6K Points

Please search the forum before you post a ‘bug’ report. This is as designed and explained in several threads already.

For example here.

Johan W. Elzenga,

http://www.johanfoto.com

8 Messages

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194 Points

it's not a bug, just a nightmare

Champion

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3.7K Messages

 • 

61.6K Points

6 m ago

Use ‘Save a copy’. And read the numerous other posts on the same subject where it’s explained why Adobe changed this.

(edited)

9 Messages

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144 Points

Honestly, why stick the Windows users with this annoyance when the developers can make the change for the Mac OS? It's not the end of the world but it makes for extra unnecessary steps. Adobe, you can do better than this.

37 Messages

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724 Points

Sorry Johan but you're wrong. 

Photoshop wouldn't let you simply quit an unsaved file without asking if you want to save first. Never in my life has it been any different, so no, this ridiculous change doesn't help at all. 

The previous and intuitive Save As box (that didn't add a Fischer Price "my first Photoshop file" 'COPY' at the end of the file) had check boxes at the bottom that even filled in automatically for a Save As Copy function without that lame 'copy' being added at the end. It also didn't affect your current file, would save layers and Bit is saving to a new PSD/PSB and would automatically fatten the copy if saving as a JPEG. So none of your reasoning makes any sense of this change other than they are appeasing the fractional minority Mac/Windows crossover users.  

I need to sometimes save over 20 JPEG versions a day out from the same PSD/PSB file. It was done in the blink of an eye before and it made logical sense. 

Now we have to click through another menu to get to the same menu as before but it now also vandalises your file name with COPY at the end. It is a practical joke. It has to be.

455 Messages

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8K Points

@jeff_read_k2db8bzbsbx64 

Hi, Jeff.  Is there a particular reason that you have not been using File > Export As or the older File > Save for Web all these years?  

// Warren Heaton, ACP/UGM/AEL

7 Messages

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124 Points

6 m ago

When using layers the latest version of Photoshop will not save as a jpeg until all layers merged or flattened. Very irritating.

Note: This comment was created from a merged conversation originally titled Will not save as jpeg if layers

5 Messages

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90 Points

It also will not save as PDF's either.  The file types available in save as are very limited with this version.  However an action, previously written and saved, will save as a PDF even though PDF is not available in the save as dialog.  PDF is not available even after flattening.

Champion

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3.7K Messages

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61.6K Points

This has been asked and answered many times already. Things have changed. You must use 'Save a copy' now. Read the 'What's new' when you update.

Johan W. Elzenga,

http://www.johanfoto.com

4 Messages

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152 Points

and annoyed users also told you hundred times: we dont want the extra word or extra steps. Especially who uses shortcuts for decades as a routine. You always make our work harder and harder, is it funny?! i think, we, customers, deserves a bit better treatment. So all windows users screwed because of "Holy Apple"? Apple rules the world?! 

i revert now back to an older version, and i dont care your updates in future - they are always annoying and senseless 'features' anyway from version CS6.

Every upgrade causes new problems, i dont need this shit. 

(edited)

4 Messages

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90 Points

6 m ago

The latest update broke my workflow of the past 5 years in newspaper production.

My action includes a step

SAVE

As: JPEG

Quality: 12

In: (this location has always been ignored and saves into the current image location)

With Copy

After this update, the "In" location has suddenly been activated BUT not in a predictable or useful way. Now, the final folder in that directory becomes the file name!

So imagine it was "C:\Home\Folder name\", my SAVE AS COPY file is renamed to "Folder name.jpg"

Now to see if I can downgrade to the before-broken version of Photoshop.

Note: This comment was created from a merged conversation originally titled Update 22.4.0 broke SAVE AS COPY in Actions

Champion

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3.7K Messages

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61.6K Points

Try to change the ‘Save as’ step in your action to ‘Save a copy’.

Johan W. Elzenga,

http://www.johanfoto.com

4 Messages

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90 Points

As per your suggestion, I re-recorded the SAVE AS step to SAVE A COPY, but it still records itself as a "SAVE AS" step. The output in recording SAVE AS and SAVE A COPY in v22.4.x is identical.

(I would use the EXPORT AS... feature, except that half the time, I need to save a file as PSD with layers and transparency for print, other times a flattened JPG - always in CYMK with specific print colour profiles)

I've reverted back to v22.3 until I can find the time to write a Script. Seems like that's the only way for now.

4 Messages

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152 Points

it seems, software engineers over there never work hard.. I have to retouch at least 200 photos, but this "upgrade" just broke my workflow. I was very angry at adobe when they just removed the icon from top Arrangement and have put under the Window menu (plus 2 clicks!) AND there is no more possibility to arrange ALL in small windows, just only 4/6 allowed. Why?! many times i have 5 or 7-10 pictures, and i must see them at once together. 
Adobe treats users, paying customers like children, not adults. Insane. 

8 Messages

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194 Points

1) We software development engineers are the reason and justification for everything the company does.
2) We software development engineers know what is best for customers, because they do not know it themselves.
3) We, software development engineers, decide what is possible and what is impossible. It is our decision, do not put reality in this.
4) Customers and users should appreciate our work, and not imagine that their tastes and interests are part of the Matrix.

12 Messages

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262 Points

Sorry, you don't know what is best for customers! That is very bloody arrogant thinking! You don't have the right to decide or dictate what we can and cant do with what WE paid for!!! No we don't have to appreciate your work when you stuff up so many things! Have a look at ALL the complaints about this "save as" shit you have created!

6 Messages

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124 Points

6 m ago

After having contact with the support.  I hear that the Save as option changed in the new update.

if you want to have the save as options as before, you need to save a copy now.
This is really crazy to always go through this.
Isn't it easier to keep it like it was.  Because I don't think I'm the only one that finds this inconvenient.

Note: This comment was created from a merged conversation originally titled Bring back all the options in Save as

4 Messages

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150 Points

6 m ago

Since not being able to save a layered PSD into a JPG by simply hitting 'Save As', the recent update of Photoshop version 22.4 requires you to 'Save As A Copy'.

This then adds the word 'copy' onto your file name. Prior to saving, one must delete the word 'copy' to maintain tidy & efficient mass production work flow.

Please can the word 'copy' be removed when saving JPGs, or have a preference to disable the suffix 'copy'.

For someone who works in huge volumes of PSD files in a day, having every file with the word 'copy' added to the end of each JPG severely disrupts the operator's efficiency. You can not be supplying JPGs to colleagues and associates with the word 'copy' added to the end of each file.

Please can you either revert this new feature of having to 'Save As A Copy' just to make a JPG from a layered PSD immediately or develop a preference to not add the suffix 'copy'.

Please.

Note: This comment was created from a merged conversation originally titled New 'Save As Copy' feature to make JPGs not efficient workflow

Champion

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3.7K Messages

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61.6K Points

Have you considered using the 'Export as' menu, or the 'Quick Export as' menu?

Johan W. Elzenga,

http://www.johanfoto.com

4 Messages

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150 Points

I hadn't - it does take a little longer but this could work. I'd also have to change the keyboard shortcut as Alt+Shift+Ctrl+W isn't too snappy!!

Thanks for the suggestion. I'd still like Adobe to revert back to simply hitting 'save as' to get a JPG though.

Champion

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3.7K Messages

 • 

61.6K Points

Reverting won’t be possible. The changes had to be made for the following reason:

Many years ago, the Photoshop ‘Save as’ dialog would only show options like TIFF and PSD if you added layers to your image, or used 16 bits/color. The reason was simple: because JPEG does not support layers or more than 8 bits/color, that could not be an option because that would require Photoshop to flatten the image and/or decrease the bit depth. As a result, people could lose their layers thinking they saved the image before quitting Photoshop. Many people did not understand this, so the question why JPEG was suddenly not an option in the ‘Save as’ dialog (after they had added a layer, that is) was one of the most frequently asked Photoshop questions of that time.

Adobe solved this problem by adding some routines that would analyse the image when you used ‘Save as’, and add ‘copy’ to the name if you tried to save such a layered file as JPEG, while keeping the image in Photoshop as ‘unsaved’. That way users were protected against losing work because they chose a non-compatible file format, and could still quickly save a JPEG copy.

Unfortunately, in MacOS Catalina Apple removed the API that was used in these routines. The result was a strange bug when you tried to overwrite an existing JPEG file. Photoshop would ask you to overwrite the file, but then it would not do that even though you said ‘yes’. The only way that Adobe could restore the option to save a copy in a non-compatible file format, without introducing a serious risk of people losing work, was to split up the dialog in ‘Save as’ (with compatible formats only) and ‘Save a copy’. To keep both versions in sync, this change was also implemented in Photoshop for Windows, not just in Photoshop for MacOS.

And so now people are asking again why the ‘Save as’ dialog does not show JPEG as option with their layered file. It is quickly becoming the most frequently asked Photoshop question again…

Johan W. Elzenga,

http://www.johanfoto.com

8 Messages

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164 Points

@Johan_Elzenga I do feel bad for how many times you've had to explain this! Just a thought for anyone who has any sway at Adobe/Photoshop -- maybe next time give us a little explanatory popup after an update that includes a major change to workflow that will quite predictably tick people off. This fallout feels avoidable.

26 Messages

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392 Points

”Export as” is slow. We need fast.

Adobe Administrator

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67 Messages

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2K Points

6 m ago

Hi All,

This is not a bug in Photoshop, it’s a new workflow for saving files through Photoshop. The "Save As" option now only provides formats that preserve your work which is supporting full Photoshop layers and features. Formats not preserving Photoshop layers have been moved to Save a Copy.

For convenience, the Save a Copy button was added to Save As, as shown below.

 

You may also check more information about this new workflow here: https://helpx.adobe.com/photoshop/using/whats-new/2021-4.html

Thanks,

Mohit

9 Messages

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144 Points

@MohitGoyal Respectfully Mohit, this change was ill thought out. Please don't fix something that isn't broken. A simple return to previous "save as" would be appreciated by virtually ALL of the Windows-based PhotoShop community.

(edited)

28 Messages

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310 Points

Why force the appended " copy" to the file name? It's obviously a different document if it's a different file format. This *almost* might be an acceptable update without that. 

8 Messages

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164 Points

Yup! To be honest, it's allllmost no big deal at all. I just changed the keyboard shortcut for "Save a Copy" to Shift-Command-S and as far as I'm concerned nothing has changed at all. Except that stupid "copy" at the end.

28 Messages

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310 Points

@MohitGoyal  Honestly, it would've been more intuitive to have Save As constrain the options to anything that DOES flatten your image & lose all it's data - jpg, gif, png, etc. This wouldn't interrupt anyone's workflows. And the layered document would still remain open, unsaved, while the flattened version now exists. When you close your document you're then prompted to save your layered document (under whatever processes "Save a copy" uses. Save A Copy then could be *actually saving a copy of the document* you're working in. Like a duplicate. Another PSD.  

28 Messages

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310 Points

@MohitGoyal Also, EVERY FILE FORMAT OPTION is also available in "Save as a copy"?!?!?!?!?!?! Why not just make that the default save as option, and get rid of the appended " copy" in the file name and.... call it a day? That would be *not changing anything*. Why is any of this even a thing?!?!

37 Messages

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724 Points

6 m ago

This 'feature' is ridiculous. 

It is literally for the benefit of the tiny slither percentage of users who use both Windows and Mac regularly and ruined every normal Windows user's workflow. 

Our muscle memory of this action is as old as PS! How can you just change something like this!!

Also - people saying "just use 'save as copy" - erm, obviously you don't realise that this then adds the word 'copy' on the end of the file you're saving!!! 

THis is such a mess and I don't think I have ever been angrier at a developer. 

How many people switch between mac and windows for PS on a daily basis? An absolute fraction I am sure. Yet this 'feature' ONLY benefits them. Way to mess up muscle memory and workflow for the vast majority.

If Apple change something then change their software for them and let them get angry at their OS. Us Windows users being lumped with their OS changes is totally unfair. I am an industry professional and use this function many, many times a day and need it to be fast. Thanks. 


8 Messages

 • 

144 Points

I completely agree! An update for 5% of users, isn't an update worth doing.

9 Messages

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144 Points

A benefit for 5% of the users is fine... but only when it doesn't really tick off the other 95%. That easily understood truth seems to have escaped the marketing people. 

7 Messages

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160 Points

Why is is this thread marked with an "accepted solution"? The displayed answer isn't a solution but a middle finger towards the paying customers who, at least on Windows, have to accept an unnecessary deterioration of their user experience.

Employee

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137 Messages

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2.7K Points

All messages have been read and received... your constructive feedback has not been ignored.

11 Messages

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206 Points

Does that mean you're going to do something about it, or are you just reassuring us that we're being listened to, though not with enough interest to act on what we're saying?

Imagine how much easier this might have been if you had sought input in ADVANCE!