KoKosov's profile

18 Messages

 • 

302 Points

Tue, Oct 20, 2020 4:56 PM

Photoshop 22.x: New Neural filters don't work

I have installed Photoshop on 2 competer.
1. i7-8700/32Gb/SSD/Quadro P620 (2x monitors FullHD)
2. i9-9900/64Gb/SSD m.2/RTX2070Super (2x monitors 2k)

On 1 computer all work normally.
On 2 computer all neural filters don't work.

Screenshot:
https://drive.google.com/file/d/1idzCi86M31Dy6OLhmru5MMdgSutOGDkD/view?usp=sharing

Accepted Solution

Official Solution

Adobe Administrator

 • 

16K Messages

 • 

296.7K Points

1 y ago

Can you try quitting Photoshop, then delete/rename the following folder?

C:\Users\\AppData\Roaming\Adobe\UXP\PluginsStorage\PHSP\22\Internal\com.adobe.nfp.gallery\PluginData

Restart Photoshop. It should force to re-download all models.

Let me know if this fixes it.

(edited)

18 Messages

 • 

302 Points

@JeffreyTranberry Thank you! This solve problem.

And small bug "be happy" plugin :)
https://drive.google.com/file/d/1LDpJw-CQvRYXdjtrHSjtkYlIX0FaVC9s/view?usp=sharing 

1 Message

 • 

60 Points

Does not work for me.
I renamed the folder, restarted photoshop
When clicking on the Download-Button the Downloads starts an stops immediately  or at 99% by showing the "Download" Button again.

No Restart of Photoshop or Computer or renaming the folder helps.

2 Messages

 • 

70 Points

@JeffreyTranberry Tried renaming/deleting the Plugindata folder...still get this:   

1 Message

 • 

60 Points

@JeffreyTranberry

I've tryed but don't work on my mac (MacOs Mojave) 

Adobe Administrator

 • 

16K Messages

 • 

296.7K Points

@Attilio Mangiatordi Giampaoli Don't work in what way? What is the exact error or behavior?

Sr. Product Manager, Adobe Digital Imaging

Official Solution

Adobe Administrator

 • 

16K Messages

 • 

296.7K Points

10 m ago

The issue where renaming the PluginData folder was required should be fixed in 22.1 or later.

1 Message

 • 

60 Points

I have the newest update and nothing will download.

1 Message

 • 

60 Points

It's April 2021 and I still can't download Neural Filters, I have deleted and renamed the filter folder...nothing, I've logged out, I've deleted Photoshop, I've done everything I have seen as solution and still can't use Neural Filters. 

18 Messages

 • 

302 Points

1 y ago

Windows 10 Pro x64 on 1 & 2 computers

Champion

 • 

1.8K Messages

 • 

30K Points

1 y ago

i have a similar machine running a 2070 and everything is working as expected.

18 Messages

 • 

302 Points

1 y ago

Add:
When plugin Skin Smoothing is Off, then Style Transfer work correctly.
When Skin Smoothing On (and dot't working), Style Transfer also not working.

Smart Portrait don't work independ above.
Dept aware haze also work alone, but don't work when sskin smoothing is on...

Adobe Administrator

 • 

300 Messages

 • 

3.9K Points

1 y ago

Make sure your second system has the same GPU settings for Photoshop set in the nVidia control panel, and all settings otherwise look similarly set.

18 Messages

 • 

302 Points

nVidia control panel have default setting in global tab (I reset it now to default, but no effect), program setting tab have all "Use global..." to photoshop.

Change Edit - Performance - Use Graphic prosessor setting in photoshop, and off use, also no effect.

(edited)

Adobe Administrator

 • 

16K Messages

 • 

296.7K Points

1 y ago

Doesn't look like your screen shot it public.

18 Messages

 • 

302 Points

@JeffreyTranberry I chage privace setting for this scrennshot with view withou login to google.

18 Messages

 • 

302 Points

1 y ago

I reinstall latest nvidia videodriver with "Clear install", but all the same...

1 Message

 • 

60 Points

1 y ago

I'm having a more fundamental issue on MacOS Catalina (10.15.7) in which the Neural Filters list never displays and instead there is a perpetual Loading animated icon.

I have tried removing the PluginData folder a few times but in each case it comes back with 4 folders and a manifest.json file. The folders created are "FaceSeg" "Face Segmentation", "StyleGan2Cloud" , and "StyleGan2OnDevices2" but the list never displays.

1 Message

 • 

60 Points

1 y ago

I finally solved this mysterious problem by modifying the advanced permissions for the Temp Adobe folder

  • disable inheritence
  • disable "delete" permissions for all accounts

After that I just clicked to download the filters and it filled up with tar files and folders.  Just drag the folders to their corresponding locaiton in the Roaming folder and it works like a charm.  I saved the TAR files just in case.

14 Messages

 • 

200 Points

@Megan Davis That fix still does not work for me.

1 Message

 • 

64 Points

@Megan Davis ty its work + u need 26GB free space on drive C 

8 Messages

 • 

106 Points

1 y ago

Neural Filter Style Transfer freezes then restarts my 2  Mid 2012 Macbook Pros both running Catalina. I basically open an image, turn on Style Transfer (Skin Smoothing off) and watch the loading circle stop before restart. I did delete the Plugin data folder as directed, but the problem is there. I did notice it will complete if I uncheck Graphics processor, but it's not important enough to disable Photoshop over it. I'm just reporting to help out.

Adobe Administrator

 • 

16K Messages

 • 

296.7K Points

Are you saying the entire system is freezing? And the whole computer restarts?

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.

Sr. Product Manager, Adobe Digital Imaging

8 Messages

 • 

106 Points

Yes, as soon as I run the filter, the blue loading circle freezes and 10-15 seconds later the Macbook restarts. This is the only neural filter that does this. System Info follows:

Adobe Photoshop Version: 22.0.0 20201006.r.35 2020/10/06: 4587a1caa63  x64
Number of Launches: 482
Operating System: Mac OS 10.15.7
System architecture: Intel CPU Family:6, Model:10, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, HyperThreading
Physical processor count: 2
Logical processor count: 4
Processor speed: 2500 MHz
Built-in memory: 16384 MB
Free memory: 8329 MB
Memory available to Photoshop: 14549 MB
Memory used by Photoshop: 70 %
ACP.local Status:
 - SDK Version: 1.34.1.4
 - Core Sync Status: Reachable and compatible
 - Core Sync Running: 4.3.60.8
 - Min Core Sync Required: 4.3.28.24
ACPL Cache Config: 
 - Time to Live: 5184000 seconds
 - Max Size: 20480 MB
 - Purge Percentage: 50%
 - Threshold Percentage: 85%
 - Purge Interval: 60 seconds
Native GPU: Disabled.
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Disabled.
Highbeam: Disabled.
Touch Bar Property Feedback: Disabled.
Image tile size: 128K
Image cache levels: 4
Font Preview: Medium
TextComposer: East Asian
The GPU Sniffer crashed on 9/22/20 at 9:04:58 PM
"2.1"
glgpu[0].IsIntegratedGLGPU=1
glgpu[0].GLMemoryMB=1536
glgpu[0].GLName="16925696"
glgpu[0].GLVendor="INTEL"
glgpu[0].GLRenderer="16925696"
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
clgpu[0].CLPlatformVersion="OpenCL 1.2 (Jun  8 2020 17:36:15)"
clgpu[0].CLDeviceVersion="1.2"
clgpu[0].IsIntegratedCLGPU=1
clgpu[0].CLMemoryMB=1610
clgpu[0].CLName="HD Graphics 4000"
clgpu[0].CLVendor="APPLE"
clgpu[0].CLBandwidth=1.200000e+10
clgpu[0].CLCompute=61.498535
nativegpu[0].NativeName="Intel HD Graphics 4000"
License Type: Subscription
Serial number: 90970602698993130950
GUIDBucket:
Application folder: /Applications/Adobe Photoshop 2021/
Photoshop scratch has async I/O enabled
Scratch volume(s):
  Startup, 1.82T, 1.02T free
Required Plugins folder: /Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/PlugIns/Required/
Primary Plugins folder: /Applications/Adobe Photoshop 2021/Plug-ins/

Installed components:

   dvametadata.framework   dvametadata   12.1.0.0   
   AdobeXMPScript.framework   AdobeXMPScript   79.164488   79.164488
   ICUUnicode.framework   ICUUnicode      dev.8d867c47d452aaf877eff359ba36d9e0468fcfbe
   ICUConverter.framework   ICUConverter      dev.8d867c47d452aaf877eff359ba36d9e0468fcfbe
   AdobeCrashReporter.framework   AdobeCrashReporter   8.0.7   
   boost_system.framework   boost_system   12.1.0.0   
   AdobeACE.framework   AdobeACE   2.20.02.47209   79.623884
   AdobeOwl.framework   AdobeOwl   5.5.0   
   mediacoreif.framework   mediacoreif   12.1.0.0   
   dvascripting.framework   dvascripting   12.1.0.0   
   dvaappsupport.framework   dvaappsupport   12.1.0.0   
   dvaunittesting.framework   dvaunittesting   12.1.0.0   
   AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   3.8.0.46941   79.622927
   AIDE.framework   AIDE   1.5.0.47011   79.623154
   dynamiclink.framework   dynamiclink   12.1.0.0   
   dvaaccelerate.framework   dvaaccelerate   12.1.0.0   
   dvametadataUI.framework   dvametadataUI   12.1.0.0   
   boost_filesystem.framework   boost_filesystem   12.1.0.0   
   AdobeBIB.framework   AdobeBIB   1.2.03.47209   79.623884
   AdobeXMPFiles.framework   AdobeXMPFiles   79.164488   79.164488
   AdobeLinguistic.framework      194855b5b2cb7a043e8696dc032154338fb09390   
   dvaplayer.framework   dvaplayer   12.1.0.0   
   PlugPlugOwl.framework   PlugPlugOwl   10.0.0.80   
   AdobeAGM.framework   AdobeAGM   4.30.87.47209   79.623884
   adobe_caps.framework   adobe_caps   11.0.0.14   1.584361
   AdobeSVGRE.framework   AdobeSVGRE   6.0   79.623146
   AdobePDFL.framework   AdobePDFL   15.0.0.46993   79.395135
   dvacore.framework   dvacore   12.1.0.0   
   AdobePIP.framework   AdobePIP   8.1.0.73.49198   
   AdobePDFSettings.framework   AdobePDFSettings   1.7   
   AdobeAXEDOMCore.framework   AdobeAXEDOMCore   3.8.0.46941   79.622927
   dvatransport.framework   dvatransport   12.1.0.0   
   AdobeXMP.framework   AdobeXMPCore   79.164488   79.164488
   AdobeJP2K.framework   AdobeJP2K   1.2.2.46701   79.275695
   dvaaudiodevice.framework   dvaaudiodevice   12.1.0.0   
   LogSession.framework   LogSession   8.1.0.73.49198   
   PlugPlugExternalObject.framework      10.0.0.80   
   AdobeSVGAGM.framework   AdobeSVGAGM   1.0.47013   79.623146
   dvametadataapi.framework   dvametadataapi   12.1.0.0   
   WRServices.framework   WRServices   16.0.0   16.0.0.0
   AdobeBIBUtils.framework   AdobeBIBUtils   1.1.47209   79.623884
   boost_threads.framework   boost_threads   12.1.0.0   
   AdobeCoolType.framework   AdobeCoolType   5.17.00.47209   79.623884
   dvamediatypes.framework   dvamediatypes   12.1.0.0   
   AdbePM.framework   AdbePM   5.0.00.377277   1.624362
   boost_date_time.framework   boost_date_time   12.1.0.0   
   dynamic-torqnative.framework   Torq Native   uxp-4.1.2.214   
   AdobeMPS.framework   AdobeMPS   5.8.1.47011   79.623129
   dvaui.framework   dvaui   12.1.0.0   
   ICUData.framework   ICUData      dev.8d867c47d452aaf877eff359ba36d9e0468fcfbe
   dvamarshal.framework   dvamarshal   12.1.0.0   
   Unified Extensibility Platform  uxp-4.1.2.214


Required plugins:

   Accented Edges 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Adaptive Wide Angle 22.0.0, © 2014-2020 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin”
   Angled Strokes 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Average 22.0  © 1993-2020 Adobe. All rights reserved. - from the file “Average.plugin”
   Bas Relief 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   BMP 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Camera Raw 13.0 (610), Copyright © 2020 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
   Camera Raw Filter 13.0 (610), Copyright © 2020 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
   Chalk & Charcoal 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Charcoal 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Chrome 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Cineon 22.0  © 2002-2020 Adobe. All rights reserved. - from the file “Cineon.plugin”
   Clouds 22.0  © 1993-2020 Adobe. All rights reserved. - from the file “Clouds.plugin”
   Color Halftone 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Colored Pencil 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Conté Crayon 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Craquelure 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Crop and Straighten Photos 22.0  © 2003-2020 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin”
   Crop and Straighten Photos Filter 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Crosshatch 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Crystallize 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Cutout 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Dark Strokes 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   De-Interlace 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Dicom 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “dicom.plugin”
   Difference Clouds 22.0  © 1993-2020 Adobe. All rights reserved. - from the file “Clouds.plugin”
   Diffuse Glow 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Displace 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Dry Brush 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Eazel Acquire 22.0  © 2007-2020 Adobe. All rights reserved. - from the file “EazelAcquire.plugin”
   Entropy 22.0  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   Export Color Lookup Tables 22.0  © 2012-2020 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
   Extrude 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   FastCore Routines 22.0  © 1990-2020 Adobe. All rights reserved. - from the file “FastCore.plugin”
   Fibers 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Film Grain 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Filter Gallery 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Fresco 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Glass 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Glowing Edges 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Grain 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Graphic Pen 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Halftone Pattern 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Halide Bottlenecks 22.0  © 2020 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin”
   HDRMergeUI 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin”
   HSB/HSL 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   IFF Format 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   IGES 22.0  © 2006-2020 Adobe. All rights reserved. - from the file “U3D.plugin”
   Ink Outlines 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   JPEG 2000 22.0  © 2001-2020 Adobe. All rights reserved. - from the file “JPEG2000.plugin”
   Kurtosis 22.0  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   Lens Blur 22.0.0, © 2002-2020 Adobe. All rights reserved. - from the file “Lens Blur.plugin”
   Lens Correction 22.0.0, © 2002-2020 Adobe. All rights reserved. - from the file “Lens Correct.plugin”
   Lens Flare 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Liquify 22.0.0, © 2001-2020 Adobe. All rights reserved. - from the file “Liquify.plugin”
   Matlab Operation 22.0  © 1993-2020 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
   Maximum 22.0  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   Mean 22.0  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   Measurement Core 22.0  © 1993-2020 Adobe. All rights reserved. - from the file “MeasurementCore.plugin”
   Median 22.0  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   Mezzotint 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Minimum 22.0  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   MMXCore Routines 22.0  © 1990-2020 Adobe. All rights reserved. - from the file “MMXCore.plugin”
   Mosaic Tiles 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Multiprocessor Support 22.0  © 1990-2020 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin”
   Neon Glow 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Note Paper 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   NTSC Colors 22.0  © 1993-2020 Adobe. All rights reserved. - from the file “NTSC Colors.plugin”
   Ocean Ripple 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   OpenEXR 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Paint Daubs 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Palette Knife 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Patchwork 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Paths to Illustrator 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   PCX 22.0  © 1989-2020 Adobe. All rights reserved. - from the file “PCX.plugin”
   Photocopy 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Picture Package Filter 22.0  © 1993-2020 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
   Pinch 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Pixar 22.0  © 1989-2020 Adobe. All rights reserved. - from the file “Pixar.plugin”
   Plaster 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Plastic Wrap 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Pointillize 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Polar Coordinates 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Portable Bit Map 22.0  © 1989-2020 Adobe. All rights reserved. - from the file “PBM.plugin”
   Poster Edges 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   PRC 22.0  © 2006-2020 Adobe. All rights reserved. - from the file “U3D.plugin”
   Radial Blur 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Radiance 22.0  © 2003-2020 Adobe. All rights reserved. - from the file “Radiance.plugin”
   Range 22.0  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   Render Color Lookup Grid 22.0  © 2012-2020 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
   Reticulation 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Ripple 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Rough Pastels 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Save for Web 22.0.0, © 1999-2020 Adobe. All rights reserved. - from the file “Save for Web.plugin”
   ScriptingSupport 22.0, © 2002-2020 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin”
   Shake Reduction 22.0.0, © 2014-2020 Adobe. All rights reserved. - from the file “Shake Reduction.plugin”
   Shear 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Skewness 22.0  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   Smart Blur 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Smudge Stick 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Solarize 22.0  © 1993-2020 Adobe. All rights reserved. - from the file “Solarize.plugin”
   Spaces 22.0, © 2015-2020 Adobe. All rights reserved. - from the file “Spaces.plugin”
   Spatter 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Spherize 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Sponge 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Sprayed Strokes 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Stained Glass 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Stamp 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Standard Deviation 22.0  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   Sumi-e 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Summation 22.0  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   Targa 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Texturizer 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Tiles 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Torn Edges 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Twirl 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   U3D 22.0  © 2006-2020 Adobe. All rights reserved. - from the file “U3D.plugin”
   Underpainting 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Vanishing Point 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “VanishingPoint.plugin”
   Variance 22.0  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   Water Paper 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Watercolor 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Wave 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Wind 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Wireless Bitmap 22.0  © 1989-2020 Adobe. All rights reserved. - from the file “WBMP.plugin”
   ZigZag 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

   com.adobe.ccx.start (L) 3.7.0.128 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-3.7.0/"
CDO: 1.76.9
        CmdN: 1.5.14
        CDP: 1.100.15
   com.adobe.unifiedpanel (L) 1.0.5.4 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.unifiedpanel/"

   com.adobe.ccx.timeline (P) 2.6.27.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.ccx.timeline/"

   com.adobe.nfp.gallery (P) 1.2.99.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.nfp.gallery/"

   com.adobe.photoshop.exportAs (P) 5.1.2.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.photoshop.exportAs/"

   com.adobe.photoshop.personalization (L) 1.0.0.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.photoshop.personalization/"

   com.adobe.pluginspanel (P) 1.0.50.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.pluginspanel/"


Extensions:

   Libraries  1.0.0 - from the file “/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Resources/CEP/extensions/com.adobe.DesignLibraryPanel.html/index.html”
   com.adobe.inapp.typekit.purchase  1.0.0 - from the file “/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Resources/CEP/extensions/com.adobe.DesignLibraryPanel.html/purchaseTypekit.html”
   Font Hero  1.5.7 - from the file “/Library/Application Support/Adobe/CEP/extensions/Font Hero/index.html”
   Home  2.14.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.start-2.14.0/index.html?v=2.14.0.22”
   Export As  4.8.13 - from the file “/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html”
   Adobe Paper Texture Pro  3.1.2 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.AdobePaperTexturePro/index.html”
   MagicSquire  1.4.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/MagicSquireCC2014/index.html”
   New Document  3.4.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.fnft-3.4.0/fnft.html?v=3.4.0.16”
   com.adobe.stock.panel.licensing-embedded  1.0.0 - from the file “/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Resources/CEP/extensions/com.adobe.DesignLibraryPanel.html/extensions/stock-panel-licensing/index.html”
   com.adobe.capture.extension  1.0.0 - from the file “/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Resources/CEP/extensions/com.adobe.DesignLibraryPanel.html/extensions/capture/capture.html”
   MixColors  2.1.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/MixColorsCC2014/index.html”
   Adobe Color Themes  6.1.0 - from the file “/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Resources/CEP/extensions/com.adobe.KulerPanel.html/index.html”
   Export As  4.8.13 - from the file “/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html”
   MagicPicker  6.4.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/MagicPickerCC2014/index.html”
   Font Hero Help  1.5.7 - from the file “/Library/Application Support/Adobe/CEP/extensions/Font Hero/help.html”

Installed TWAIN devices: NONE

Adobe Administrator

 • 

16K Messages

 • 

296.7K Points

Engineering has a few more questions: Is it only Style Transfer is having problem with GPU enabled? Is it one style only or all styles that have the problem? Do any of the other neural filters work with GPU enabled?

Is the issue reproducible with all images? (try with a simple 8-bit RGB image) 

also, it might help if we can get the plugindata folder found at the location on disk described here: https://helpx.adobe.com/photoshop/kb/known-issues.html#ErrorusingNeuralFilters (zip it up and post on CC file or dropbox)

Sr. Product Manager, Adobe Digital Imaging

8 Messages

 • 

106 Points

Certainly Jeff,

To answer your first question clearly: Yes, The whole Macbook screen freezes, I can't access menus or the dock.

I use 8 bit sRGB files, usually small size Png or Jpeg. I've tried three.

So the Neural Filters in Summary:

Featured List:

Skin Smoothing is dimmed

Style Transfer is active (this one crashes the Mac)

Beta List:

Makeup and smart portrait dimmed.

Depth: runs fine

Colorize: OK

Superzoom: takes a while to complete but does not freeze or reboot.

Jpeg artefacts: Takes a while to process but again no freeze or crashes.

Plugin data:

https://www.dropbox.com/s/wdrpq7au2eu6lvc/PluginData.zip?dl=0

5 Messages

 • 

100 Points

1 y ago

I have some problems with neural filters as well.. It consistently crashes whenever I click neural filters. I am unable to load the filter or have it's content downloaded at all. all the above methods did not work for me.

5 Messages

 • 

100 Points

Here is my system info

Adobe Photoshop Version: 22.0.0 20201006.r.35 2020/10/06: 4587a1caa63  x64
Number of Launches: 54
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.19041.546
System architecture: AMD CPU Family:15, Model:1, Stepping:0 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 12
Logical processor count: 24
Processor speed: 3800 MHz
Built-in memory: 32716 MB
Free memory: 17976 MB
Memory available to Photoshop: 29960 MB
Memory used by Photoshop: 60 %
ACP.local Status:
 - SDK Version: 1.34.1.4
 - Core Sync Status: Reachable and compatible
 - Core Sync Running: 4.3.60.8
 - Min Core Sync Required: 4.3.28.24
ACPL Cache Config: 
 - Time to Live: 5184000 seconds
 - Max Size: 20480 MB
 - Purge Percentage: 50%
 - Threshold Percentage: 85%
 - Purge Interval: 60 seconds
Native GPU: Disabled.
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Wintab Digitizer Services
    Spec Version 2.0
    Impl Version 2.0
    Num Devices 1
Image tile size: 1028K
Image cache levels: 8
Font Preview: Medium
TextComposer: Latin
"2.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=8010
glgpu[0].GLName="GeForce RTX 2080 SUPER/PCIe/SSE2"
glgpu[0].GLVendor="NVIDIA"
glgpu[0].GLDriverVersion="27.21.14.5671"
glgpu[0].GLDriver="C:\Windows\System32\DriverStore\FileRepository\nvmdsi.inf_amd64_b825af942f91f2f6\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdsi.inf_amd64_b825af942f91f2f6\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdsi.inf_amd64_b825af942f91f2f6\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvmdsi.inf_amd64_b825af942f91f2f6\nvldumdx.dll"
glgpu[0].GLDriverDate="20200930000000.000000-000"
glgpu[0].GLRenderer="GeForce RTX 2080 SUPER/PCIe/SSE2"
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
clgpu[0].CLPlatformVersion="OpenCL 1.2 CUDA"
clgpu[0].CLDeviceVersion="1.2"
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB=8589
clgpu[0].CLName="GeForce RTX 2080 SUPER"
clgpu[0].CLVendor="NVIDIA"
clgpu[0].CLBandwidth=3.930000e+11
clgpu[0].CLCompute=4621.242929
nativegpu[0].NativeName="7809:NVIDIA GeForce RTX 2080 SUPER"
License Type: Subscription
Serial number: 96040055290652568973
GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: C:\Program Files\Adobe\Adobe Photoshop 2021\
Temporary file path: C:\Users\gilbe\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
  Startup, 930.9G, 485.8G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2021\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2021\Plug-ins\

Installed components:
   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112   
   ACE.dll   ACE 2020/09/05-01:11:23   79.623884   79.623884
   AdbePM.dll   PatchMatch 2020/09/29:17:00:06   1.624362   1.624362
   AdobeLinguistic.dll   Adobe Linguisitc Library   developer.633ca06620e3b28a3ccee5d61e3e97bd84fe66b3   
   AdobeOwl.dll   Adobe Owl   5.5.0   
   AdobePDFL.dll   PDFL 2020/08/08-01:12:48   79.395135   79.395135
   AdobePDFSettings.dll   Adobe PDFSettings   1.07   
   AdobePIP.dll   Adobe Product Improvement Program   8.1.0.68.49183   
   AdobeSVGAGM.dll   AdobeSVGAGM   79.623146   79.623146
   AdobeXMP.dll   Adobe XMP Core 2020/07/10-22:06:53   79.164488   79.164488
   AdobeXMPFiles.dll   Adobe XMP Files 2020/07/10-22:06:53   79.164488   79.164488
   AdobeXMPScript.dll   Adobe XMP Script 2020/07/10-22:06:53   79.164488   79.164488
   adobe_caps.dll   Adobe CAPS   10,0,0,6   
   AGM.dll   AGM 2020/09/05-01:11:23   79.623884   79.623884
   AID.dll   AID DLL   1.0.0.12   
   AIDE.dll   AIDE 2020/08/10-16:30:32   79.623154   79.623154
   ARE.dll   ARE 2020/09/05-01:11:23   79.623884   79.623884
   AXE8SharedExpat.dll   AXE8SharedExpat 2020/08/01-01:08:32   79.622927   79.622927
   AXEDOMCore.dll   AXEDOMCore 2020/08/01-01:08:32   79.622927   79.622927
   Bib.dll   BIB 2020/09/05-01:11:23   79.623884   79.623884
   BIBUtils.dll   BIBUtils 2020/09/05-01:11:23   79.623884   79.623884
   boost_date_time.dll   photoshopdva   12.1.0   
   boost_filesystem.dll   photoshopdva   12.1.0   
   boost_system.dll   photoshopdva   12.1.0   
   boost_threads.dll   photoshopdva   12.1.0   
   CoolType.dll   CoolType 2020/09/05-01:11:23   79.623884   79.623884
   CRClient.dll   Adobe Crash Reporter Client DLL   3.0.2.0   
   DirectML.dll   DirectML Redistributable Library   1.0.200514-0504.1.redist-dml-2.1.0.dcd3712   
   dnssd.dll   Bonjour   3,0,0,2   
   dvaaccelerate.dll   photoshopdva   12.1.0   
   dvaappsupport.dll   photoshopdva   12.1.0   
   dvaaudiodevice.dll   photoshopdva   12.1.0   
   dvacore.dll   photoshopdva   12.1.0   
   dvacrashhandler.dll   Adobe Audition CC 2017   10.0.0   
   dvamarshal.dll   photoshopdva   12.1.0   
   dvamediatypes.dll   photoshopdva   12.1.0   
   dvametadata.dll   photoshopdva   12.1.0   
   dvametadataapi.dll   photoshopdva   12.1.0   
   dvametadataui.dll   photoshopdva   12.1.0   
   dvaplayer.dll   photoshopdva   12.1.0   
   dvascripting.dll   photoshopdva   12.1.0   
   dvatransport.dll   photoshopdva   12.1.0   
   dvaui.dll   photoshopdva   12.1.0   
   dvaunittesting.dll   photoshopdva   12.1.0   
   dynamic-torqnative.dll   Unified Extensibility Platform   uxp-4.1.2.214   
   dynamiclink.dll   photoshopdva   12.1.0   
   ExtendScript.dll   ExtendScript 2019/07/29-10:07:31   82.2   82.2
   icucnv66.dll   International Components for Unicode    Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe   
   icudt66.dll   International Components for Unicode    Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe   
   icuuc66.dll   International Components for Unicode    Build dev.1a8973dfe99250a665e321702b3d76963c65bdfe   
   igestep30.dll   IGES Reader   9.3.0.113   
   ippcc.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2020.0.1 (r0x35c5ec66)   
   ippcck0.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2020.0.1 (r0x35c5ec66)   
   ippccl9.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2020.0.1 (r0x35c5ec66)   
   ippccy8.dll   ippCC. Intel(R) Integrated Performance Primitives. Color Conversion.   2020.0.1 (r0x35c5ec66)   
   ippcore.dll   core. Intel(R) Integrated Performance Primitives. Core Library.   2020.0.1 (r0x35c5ec66)   
   ippcv.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2020.0.1 (r0x35c5ec66)   
   ippcvk0.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2020.0.1 (r0x35c5ec66)   
   ippcvl9.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2020.0.1 (r0x35c5ec66)   
   ippcvy8.dll   ippCV. Intel(R) Integrated Performance Primitives. Computer Vision.   2020.0.1 (r0x35c5ec66)   
   ippi.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2020.0.1 (r0x35c5ec66)   
   ippik0.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2020.0.1 (r0x35c5ec66)   
   ippil9.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2020.0.1 (r0x35c5ec66)   
   ippiy8.dll   ippIP. Intel(R) Integrated Performance Primitives. Image Processing.   2020.0.1 (r0x35c5ec66)   
   ipps.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2020.0.1 (r0x35c5ec66)   
   ippsk0.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2020.0.1 (r0x35c5ec66)   
   ippsl9.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2020.0.1 (r0x35c5ec66)   
   ippsy8.dll   ippSP. Intel(R) Integrated Performance Primitives. Signal Processing.   2020.0.1 (r0x35c5ec66)   
   ippvm.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2020.0.1 (r0x35c5ec66)   
   ippvmk0.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2020.0.1 (r0x35c5ec66)   
   ippvml9.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2020.0.1 (r0x35c5ec66)   
   ippvmy8.dll   ippVM. Intel(R) Integrated Performance Primitives. Vector Math.   2020.0.1 (r0x35c5ec66)   
   JP2KLib.dll   JP2KLib 2020/06/29-16:59:49   79.275695   79.275695
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)   
   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0   
   libmmd.dll   Intel(R) C/C++/Fortran Compiler   Mainline   
   LogSession.dll   LogSession   8.1.0.68.49183   
   mediacoreif.dll   photoshopdva   12.1.0   
   Microsoft.AI.MachineLearning.dll   Microsoft® Windows® Operating System   1.3.20200515.1.eb5da13   
   MPS.dll   MPS 2020/08/10-16:30:32   79.623129   79.623129
   onnxruntime.dll   Microsoft® Windows® Operating System   1.3.20200515.1.eb5da13   
   opencv_world440.dll   OpenCV library   4.4.0   
   Photoshop.dll   Adobe Photoshop 2021   22.0   
   Plugin.dll   Adobe Photoshop 2021   22.0   
   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   10.0.0   
   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   10.0.0.80   
   PSCloud.dll                                                   1.0.0.1   
   PSViews.dll   Adobe Photoshop 2021   22.0   
   ScCore.dll   ScCore 2019/07/29-10:07:31   82.2   82.2
   SVGRE.dll   SVGRE   79.623146   79.623146
   svml_dispmd.dll   Intel(R) C/C++/Fortran Compiler   Mainline   
   tbb.dll   Intel(R) Threading Building Blocks for Windows   2020, 2, 2020, 0311   
   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   2020, 2, 2020, 0311   
   TfFontMgr.dll   FontMgr   9.3.0.113   
   TfKernel.dll   Kernel   9.3.0.113   
   TFKGEOM.dll   Kernel Geom   9.3.0.113   
   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113   
   VulcanControl.dll   Vulcan Application Control Library   6.5.0.000   
   VulcanMessage5.dll   Vulcan Message Library   6.5.0.000   
   WinRTSupport.dll   Adobe Photoshop Windows RT Support   21.0.0.0   
   WRServices.dll   WRServices    Build 16.0.0.4539038   16.0.0.4539038
   wu3d.dll   U3D Writer   9.3.0.113   
   Unified Extensibility Platform  uxp-4.1.2.214


Required plugins:

   Accented Edges 22.0 - from the file “Filter Gallery.8bf”
   Adaptive Wide Angle 22.0 - from the file “Adaptive Wide Angle.8bf”
   Angled Strokes 22.0 - from the file “Filter Gallery.8bf”
   Average 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “Average.8bf”
   Bas Relief 22.0 - from the file “Filter Gallery.8bf”
   BMP 22.0 - from the file “Standard MultiPlugin.8bf”
   Camera Raw 13.0 - from the file “Camera Raw.8bi”
   Camera Raw Filter 13.0 - from the file “Camera Raw.8bi”
   Chalk && Charcoal 22.0 - from the file “Filter Gallery.8bf”
   Charcoal 22.0 - from the file “Filter Gallery.8bf”
   Chrome 22.0 - from the file “Filter Gallery.8bf”
   Cineon 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “Cineon.8bi”
   Clouds 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “Clouds.8bf”
   Color Halftone 22.0 - from the file “Standard MultiPlugin.8bf”
   Colored Pencil 22.0 - from the file “Filter Gallery.8bf”
   Conté Crayon 22.0 - from the file “Filter Gallery.8bf”
   Craquelure 22.0 - from the file “Filter Gallery.8bf”
   Crop and Straighten Photos 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “CropPhotosAuto.8li”
   Crop and Straighten Photos Filter 22.0 - from the file “Standard MultiPlugin.8bf”
   Crosshatch 22.0 - from the file “Filter Gallery.8bf”
   Crystallize 22.0 - from the file “Standard MultiPlugin.8bf”
   Cutout 22.0 - from the file “Filter Gallery.8bf”
   Dark Strokes 22.0 - from the file “Filter Gallery.8bf”
   De-Interlace 22.0 - from the file “Standard MultiPlugin.8bf”
   Dicom 22.0 - from the file “Dicom.8bi”
   Difference Clouds 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “Clouds.8bf”
   Diffuse Glow 22.0 - from the file “Filter Gallery.8bf”
   Displace 22.0 - from the file “Standard MultiPlugin.8bf”
   Dry Brush 22.0 - from the file “Filter Gallery.8bf”
   Eazel Acquire 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “EazelAcquire.8ba”
   Entropy 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
   Export Color Lookup Tables 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “Export3DLUT.8be”
   Extrude 22.0 - from the file “Standard MultiPlugin.8bf”
   FastCore Routines 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “FastCore.8bx”
   Fibers 22.0 - from the file “Standard MultiPlugin.8bf”
   Film Grain 22.0 - from the file “Filter Gallery.8bf”
   Filter Gallery 22.0 - from the file “Filter Gallery.8bf”
   Fresco 22.0 - from the file “Filter Gallery.8bf”
   Glass 22.0 - from the file “Filter Gallery.8bf”
   Glowing Edges 22.0 - from the file “Filter Gallery.8bf”
   Grain 22.0 - from the file “Filter Gallery.8bf”
   Graphic Pen 22.0 - from the file “Filter Gallery.8bf”
   Halftone Pattern 22.0 - from the file “Filter Gallery.8bf”
   Halide Bottlenecks 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “HalideBottlenecks.8bx”
   HDRMergeUI 22.0 - from the file “HDRMergeUI.8bf”
   HSB/HSL 22.0 - from the file “Standard MultiPlugin.8bf”
   IFF Format 22.0 - from the file “Standard MultiPlugin.8bf”
   IGES 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “U3D.8bi”
   Ink Outlines 22.0 - from the file “Filter Gallery.8bf”
   JPEG 2000 22.0 - from the file “JPEG2000.8bi”
   Kurtosis 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
   Lens Blur 22.0 - from the file “Lens Blur.8bf”
   Lens Correction 22.0 - from the file “Lens Correction.8bf”
   Lens Flare 22.0 - from the file “Standard MultiPlugin.8bf”
   Liquify 22.0 - from the file “Liquify.8bf”
   Matlab Operation 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “ChannelPort.8bf”
   Maximum 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
   Mean 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
   Measurement Core 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “MeasurementCore.8me”
   Median 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
   Mezzotint 22.0 - from the file “Standard MultiPlugin.8bf”
   Minimum 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
   MMXCore Routines 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “MMXCore.8bx”
   Mosaic Tiles 22.0 - from the file “Filter Gallery.8bf”
   Multiprocessor Support 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “MultiProcessor Support.8bx”
   Neon Glow 22.0 - from the file “Filter Gallery.8bf”
   Note Paper 22.0 - from the file “Filter Gallery.8bf”
   NTSC Colors 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “NTSC Colors.8bf”
   Ocean Ripple 22.0 - from the file “Filter Gallery.8bf”
   OpenEXR 22.0 - from the file “Standard MultiPlugin.8bf”
   Paint Daubs 22.0 - from the file “Filter Gallery.8bf”
   Palette Knife 22.0 - from the file “Filter Gallery.8bf”
   Patchwork 22.0 - from the file “Filter Gallery.8bf”
   Paths to Illustrator 22.0 - from the file “Standard MultiPlugin.8bf”
   PCX 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “PCX.8bi”
   Photocopy 22.0 - from the file “Filter Gallery.8bf”
   Picture Package Filter 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “ChannelPort.8bf”
   Pinch 22.0 - from the file “Standard MultiPlugin.8bf”
   Pixar 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “Pixar.8bi”
   Plaster 22.0 - from the file “Filter Gallery.8bf”
   Plastic Wrap 22.0 - from the file “Filter Gallery.8bf”
   Pointillize 22.0 - from the file “Standard MultiPlugin.8bf”
   Polar Coordinates 22.0 - from the file “Standard MultiPlugin.8bf”
   Portable Bit Map 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “PBM.8bi”
   Poster Edges 22.0 - from the file “Filter Gallery.8bf”
   PRC 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “U3D.8bi”
   Radial Blur 22.0 - from the file “Standard MultiPlugin.8bf”
   Radiance 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “Radiance.8bi”
   Range 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
   Render Color Lookup Grid 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “Export3DLUT.8be”
   Reticulation 22.0 - from the file “Filter Gallery.8bf”
   Ripple 22.0 - from the file “Standard MultiPlugin.8bf”
   Rough Pastels 22.0 - from the file “Filter Gallery.8bf”
   Save for Web 22.0 - from the file “Save for Web.8be”
   ScriptingSupport 22.0 - from the file “ScriptingSupport.8li”
   Shake Reduction 22.0 - from the file “Shake Reduction.8bf”
   Shear 22.0 - from the file “Standard MultiPlugin.8bf”
   Skewness 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
   Smart Blur 22.0 - from the file “Standard MultiPlugin.8bf”
   Smudge Stick 22.0 - from the file “Filter Gallery.8bf”
   Solarize 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “Solarize.8bf”
   Spaces 22.0 - from the file “Spaces.8li”
   Spatter 22.0 - from the file “Filter Gallery.8bf”
   Spherize 22.0 - from the file “Standard MultiPlugin.8bf”
   Sponge 22.0 - from the file “Filter Gallery.8bf”
   Sprayed Strokes 22.0 - from the file “Filter Gallery.8bf”
   Stained Glass 22.0 - from the file “Filter Gallery.8bf”
   Stamp 22.0 - from the file “Filter Gallery.8bf”
   Standard Deviation 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
   Sumi-e 22.0 - from the file “Filter Gallery.8bf”
   Summation 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
   Targa 22.0 - from the file “Standard MultiPlugin.8bf”
   Texturizer 22.0 - from the file “Filter Gallery.8bf”
   Tiles 22.0 - from the file “Standard MultiPlugin.8bf”
   Torn Edges 22.0 - from the file “Filter Gallery.8bf”
   Twirl 22.0 - from the file “Standard MultiPlugin.8bf”
   U3D 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “U3D.8bi”
   Underpainting 22.0 - from the file “Filter Gallery.8bf”
   Vanishing Point 22.0 - from the file “VanishingPoint.8bf”
   Variance 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “statistics.8ba”
   Water Paper 22.0 - from the file “Filter Gallery.8bf”
   Watercolor 22.0 - from the file “Filter Gallery.8bf”
   Wave 22.0 - from the file “Standard MultiPlugin.8bf”
   WIA Support 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “WIASupport.8li”
   Wind 22.0 - from the file “Standard MultiPlugin.8bf”
   Wireless Bitmap 22.0 (20201006.r.35 2020/10/06: 4587a1caa63) - from the file “WBMP.8bi”
   ZigZag 22.0 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

   com.adobe.ccx.start (L) 3.7.0.128 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-3.7.0\"
CDO: 1.76.9
        CmdN: 1.5.14
        CDP: 1.100.15
   com.adobe.unifiedpanel (L) 1.0.5.4 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.unifiedpanel\"

   com.adobe.ccx.timeline (P) 2.6.27.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.ccx.timeline\"

   com.adobe.nfp.gallery (P) 1.2.99.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.nfp.gallery\"

   com.adobe.photoshop.exportAs (P) 5.1.2.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.exportAs\"

   com.adobe.photoshop.personalization (L) 1.0.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.personalization\"

   com.adobe.pluginspanel (P) 1.0.50.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.pluginspanel\"


Extensions:

   Libraries  1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\index.html”
   New Document  3.4.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-3.4.0\fnft.html?v=3.4.0.16”
   com.adobe.inapp.typekit.purchase  1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\purchaseTypekit.html”
   Home  2.14.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.14.0\index.html?v=2.14.0.22”
   com.adobe.stock.panel.licensing-embedded  1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\extensions\stock-panel-licensing\index.html”
   com.adobe.capture.extension  1.0.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.DesignLibraryPanel.html\extensions\capture\capture.html”
   Adobe Color Themes  6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”
   Export As  4.8.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
   Export As  4.8.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”

Installed TWAIN devices: NONE

Adobe Administrator

 • 

16K Messages

 • 

296.7K Points

Nothing stands out from system info. Your card is plenty powerful and the driver looks up to date. Can you please submit a crash report with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html 

(edited)

Sr. Product Manager, Adobe Digital Imaging

5 Messages

 • 

100 Points

How do i generate the crash report? I was not given the option when PS crashes.

Adobe Administrator

 • 

16K Messages

 • 

296.7K Points

There are instructions on this page. See the note for the scenario where you don't see the Crash Reporter dialog appear:

https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html 

If Photoshop is freezing and you need for force quit, that won't generate a useful crash report - and we'll have to look at different troubleshooting steps.

Sr. Product Manager, Adobe Digital Imaging

5 Messages

 • 

100 Points

Open Start
Search for "Command Prompt" and launch it
Enter the following command:REG ADD HKEY_CURRENT_USER\Software\Adobe\CommonFiles\CRLog /v "Never Ask" /t REG_SZ /d 0
Press the Enter key
If asked “Value Never Ask exists, overwrite(Yes/No)?" choose Yes

I am unable to do that. 

2 Messages

 • 

70 Points

1 y ago

Mac users. This worked for me. I uninstalled Photoshop 2021. Then I shutdown my mac. I waited 30 seconds then restarted it. I then reinstalled PS. Also I changed my profile to sRGB IEC61966-2.1. It worked. Good Luck!

5 Messages

 • 

100 Points

1 y ago

Pc users. i tried @bfd1953  method and it works as well.. I am running my color profile at ProPhoto RGB though. 

3 Messages

 • 

126 Points

1 y ago

I don't know why anyone is surprised, Just the usual Adobe update garbage, Clean OS Install, 21.2.4 working perfectly, Install Photoshop 22 clean, open small jpg, select Neural filters, Panel appears 5 seconds later Photoshop crash.

Tried solutions below, no luck.

I'd wait for 22.1 or 22.2 before trying to use the new features.

2 Messages

 • 

70 Points

Photoshop 22.2.0 on 2020 iMac 11.2.1 - Neural filter doesn't load, just perpetual loading...