pencu_cristian_constantin's profile

58 Messages

 • 

1.3K Points

Mon, May 9, 2016 6:47 PM

Photoshop: Adaptive Wide Angle clicking on angle pin window flickers

I have an irritating problem with
Adaptive Wide Angle filter. I have never had this problem before nor
other problems. Ps has been working OK until now.

The constraint
tool flickers my whole adaptive wide angle window back and forth to my
Ps working window behind, while I try to move the "change angle" pin /
dot. It does this to all my panorama raw files and to any other file. The problem isn't constant, sometimes it works, sometimes not. It has all started yesterday after I saved my work as a PSD file. I wanted to return to my smart object layer with adaptive wide angle to modify some of the lines again to fix my photo and suddenly my whole window started to flicker like in my video below.


I have tried to reset Ps preferences from Edit menu and reset Ps settings according to this video by J Kost https://www.youtube.com/watch?v=VXNrI6YKJIM&feature=youtu.be


It did not work. Nothing works :(


I
have contacted Chat support a moment ago where I was told to move the
Adobe Photoshop CC 2015 folder found in AppData/Roaming/Adobe to
desktop. The problem was solved for the moment but after 15 mins and
taking a small break and returning back to work at my panorama file, the
problem returned.

Please see video of the problem I recorded, it shows what it's happening.


Link: https://drive.google.com/file/d/0B7LHxfsVUaM1RVFfdGdkLXBWMTg/view?usp=sharing

 Anyone else encountered this problem before? Any solutions? Please help !


I am running Windows 7 Ultimate 64bit

I also have the latest updates for Photoshop.

Responses

Official Solution

Adobe Administrator

 • 

16K Messages

 • 

296.7K Points

5 y ago

Adobe Administrator

 • 

16K Messages

 • 

296.7K Points

5 y ago

would suspect a bad video driver.
Determine what video card you have and go *directly to the manufacturers website (nVidia or ATI/AMD)* and download the latest driver: http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-most-issues.html#UpdateDriver

Just doing Windows Update won't give you the latest and greatest drivers. You must go directly to your card manufacturers website to check for driver updates.

After you have the latest driver, Try restoring your preferences: http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-most-issues.html#Preferences

If doing both of those doesn't help, select Edit>Preferences>Performance... and uncheck “Use Graphics Processor" and restart Photoshop.

58 Messages

 • 

1.3K Points

5 y ago

Hello! Thank you for your fast reply, I will do these steps you mentioned and return with a reply as soon as I can. I am running an Nvidia GT 730 2GB DDR3, as I mentioned in my post the problem I have isn't constant, sometimes it happens after I open an already modified PSD file.
Please keep eyes on my post as I am very sad that I can't get this problem fixed. I just started creating my first panoramas now as I have a better PC and I stumble upon this problem :(

58 Messages

 • 

1.3K Points

5 y ago

I have updated to the latest Nvidia drivers for my card. GT 730. Restored Ps preferences once again and I've opened the panorama PSD file to test if it works. It worked just till I saved and opened a different PSD file then it started to do the same on any PSD file. I tried to reset the Ps preferences once again and it does nothing.
I even moved Adaptive Wide Angle.psp file to desktop and it doesn't fix it at all.
I disabled "Use Graphics Processor" restarted Ps and when I clicked on Adaptive Wide Angle I received a message that this function works only with the graphic card and I cannot use it without the graphics processor. So I must keep graphics processor checked in order to utilize this function.

I really can't find a solution and can't even figure out what makes this issue to return. It looks like it has moments when it works and moments when it doesn't.
Should I reinstall Ps or Creative Cloud? If so what steps should I follow for a clean uninstall / reinstall?
What else should I do :(

Adobe Administrator

 • 

16K Messages

 • 

296.7K Points

5 y ago

It may help if we could see your Photoshop System Info. Directions for sharing your system info from Photoshop: 

http://feedback.photoshop.com/photoshop_family/topics/photoshop_how_do_i_share_my_system_information

58 Messages

 • 

1.3K Points

5 y ago

Here it is. If you need any of the Adaptive Wide Angle.psp files or Settings file please tell me. I've removed my serial and PC user name from this Ps. Sys info file. I repeat, everything else works perfect except this problem with adaptive angle.

Adobe Photoshop Version: 2015.1.2 20160113.r.355 2016/01/13:23:59:59 CL 1059143  x64
Operating System: Windows 7 64-bit
Version: 7 SP1
System architecture: Intel CPU Family:6, Model:12, Stepping:2 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 2693 MHz
Built-in memory: 16338 MB
Free memory: 13103 MB
Memory available to Photoshop: 14595 MB
Memory used by Photoshop: 69 %
Modifier Palette: Disabled.
Design Space: Disabled.
Artboards: Enabled.
3D Multitone Printing: Disabled.
Highbeam: Disabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
glgpu[0].GLVersion="3.0"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=2048
glgpu[0].GLName="NVIDIA GeForce GT 730"
glgpu[0].GLVendor="NVIDIA Corporation"
glgpu[0].GLVendorID=4318
glgpu[0].GLDriverVersion="10.18.13.6510"
glgpu[0].GLRectTextureSize=16384
glgpu[0].GLRenderer="GeForce GT 730/PCIe/SSE2"
glgpu[0].GLRendererID=3842
glgpu[0].HasGLNPOTSupport=1
glgpu[0].GLDriver="nvd3dumx.dll,nvwgf2umx.dll,nvwgf2umx.dll,nvd3dum,nvwgf2um,nvwgf2um"
glgpu[0].GLDriverDate="20160427000000.000000-000"
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
glgpu[0].glGetString[GL_SHADING_LANGUAGE_VERSION]="4.50 NVIDIA"
glgpu[0].glGetProgramivARB[GL_FRAGMENT_PROGRAM_ARB][GL_MAX_PROGRAM_INSTRUCTIONS_ARB]=[65536]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_UNITS]=[4]
glgpu[0].glGetIntegerv[GL_MAX_COMBINED_TEXTURE_IMAGE_UNITS]=[192]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_TEXTURE_IMAGE_UNITS]=[32]
glgpu[0].glGetIntegerv[GL_MAX_DRAW_BUFFERS]=[8]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_FRAGMENT_UNIFORM_COMPONENTS]=[4096]
glgpu[0].glGetIntegerv[GL_MAX_VARYING_FLOATS]=[124]
glgpu[0].glGetIntegerv[GL_MAX_VERTEX_ATTRIBS]=[16]
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_PROGRAM]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_ARB_FRAGMENT_SHADER]=1
glgpu[0].extension[AIF::OGL::GL_EXT_FRAMEBUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_RECTANGLE]=1
glgpu[0].extension[AIF::OGL::GL_ARB_TEXTURE_FLOAT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_OCCLUSION_QUERY]=1
glgpu[0].extension[AIF::OGL::GL_ARB_VERTEX_BUFFER_OBJECT]=1
glgpu[0].extension[AIF::OGL::GL_ARB_SHADER_TEXTURE_LOD]=1
clgpu[0].CLPlatformVersion="1.2"
clgpu[0].CLDeviceVersion="1.1 CUDA"
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB=2048
clgpu[0].CLName="GeForce GT 730"
clgpu[0].CLVendor="NVIDIA Corporation"
clgpu[0].CLVendorID=4318
clgpu[0].CLDriverVersion="365.10"
clgpu[0].CUDASupported=1
clgpu[0].CUDAVersion="8.0.0"
clgpu[0].CLBandwidth=1.34769e+010
clgpu[0].CLCompute=76.6933
License Type: Subscription
-
Application folder: D:\Adobe Creative Cloud Apps Install Location\Adobe Photoshop CC 2015\
Temporary file path: C:\Users\ - \AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
  C:\, 118.9G, 60.7G free
  D:\, 886.5G, 808.3G free
Required Plug-ins folder: D:\Adobe Creative Cloud Apps Install Location\Adobe Photoshop CC 2015\Required\Plug-Ins\
Primary Plug-ins folder: D:\Adobe Creative Cloud Apps Install Location\Adobe Photoshop CC 2015\Plug-ins\

Installed components:
   A3DLIBS.dll   A3DLIB Dynamic Link Library   9.2.0.112  
   ACE.dll   ACE 2015/09/09-18:52:48   79.567158   79.567158
   AdbePM.dll   PatchMatch 0000/00/00-00:00:00   1.   1.
   AdobeLinguistic.dll   Adobe Linguisitc Library   9.0.0  
   AdobeOwl.dll   Adobe Owl   5.2.9  
   AdobePDFL.dll   PDFL 2015/09/12-01:10:45   79.156620   79.156620
   AdobePIP.dll   Adobe Product Improvement Program   7.3.1.70  
   AdobeSVGAGM.dll   AdobeSVGAGM   79.566705   79.566705
   AdobeXMP.dll   Adobe XMP Core 2015/09/10-01:10:20   79.158325   79.158325
   AdobeXMPFiles.dll   Adobe XMP Files 2015/09/10-01:10:20   79.158325   79.158325
   AdobeXMPScript.dll   Adobe XMP Script 2015/09/10-01:10:20   79.158325   79.158325
   adobe_caps.dll   Adobe CAPS   9,0,0,28  
   AGM.dll   AGM 2015/09/09-18:52:48   79.567158   79.567158
   ahclient.dll    AdobeHelp Dynamic Link Library   2.0.0.2  
   AIDE.dll   AIDE 2015/10/15-11:58:31   79.568000   79.568000
   amtlib.dll   AMTLib (64 Bit)   9.0.0.89BuildVersion: 9.0; BuildDate: Tue Aug 25 2015 7:30:38)   1.000000
   ARE.dll   ARE 2015/09/09-18:52:48   79.567158   79.567158
   AXE8SharedExpat.dll   AXE8SharedExpat 2015/03/13-23:40:54   79.562390   79.562390
   AXEDOMCore.dll   AXEDOMCore 2015/03/13-23:40:54   79.562390   79.562390
   Bib.dll   BIB 2015/09/09-18:52:48   79.567158   79.567158
   BIBUtils.dll   BIBUtils 2015/09/09-18:52:48   79.567158   79.567158
   boost_date_time.dll   photoshopdva   8.0.0  
   boost_signals.dll   photoshopdva   8.0.0  
   boost_system.dll   photoshopdva   8.0.0  
   boost_threads.dll   photoshopdva   8.0.0  
   cg.dll   NVIDIA Cg Runtime   3.0.00007  
   cgGL.dll   NVIDIA Cg Runtime   3.0.00007  
   CIT.dll   Adobe CIT   2.3.7.33275   2.3.7.33275
   CITThreading.dll   Adobe CITThreading   2.3.7.33275   2.3.7.33275
   CoolType.dll   CoolType 2015/09/09-18:52:48   79.567158   79.567158
   dnssd.dll   Bonjour   3,0,0,2  
   dvaaudiodevice.dll   photoshopdva   8.0.0  
   dvacore.dll   photoshopdva   8.0.0  
   dvamarshal.dll   photoshopdva   8.0.0  
   dvamediatypes.dll   photoshopdva   8.0.0  
   dvametadata.dll   photoshopdva   8.0.0  
   dvametadataapi.dll   photoshopdva   8.0.0  
   dvametadataui.dll   photoshopdva   8.0.0  
   dvaplayer.dll   photoshopdva   8.0.0  
   dvatransport.dll   photoshopdva   8.0.0  
   dvaui.dll   photoshopdva   8.0.0  
   dvaunittesting.dll   photoshopdva   8.0.0  
   dynamiclink.dll   photoshopdva   8.0.0  
   ExtendScript.dll   ExtendScript 2015/04/17-16:55:22   80.1017022   80.1017022
   icucnv40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  
   icudt40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  
   icuuc40.dll   International Components for Unicode 2014/10/31-16:52:45    Build gtlib_6.0.21339  
   igestep30.dll   IGES Reader   9.3.0.113  
   imslib.dll   IMSLib DLL   9.0.1.14  
   JP2KLib.dll   JP2KLib 2015/08/14-01:13:58   79.258941   79.258941
   libifcoremd.dll   Intel(r) Visual Fortran Compiler   10.0 (Update A)  
   libiomp5md.dll   Intel(R) OpenMP* Runtime Library   5.0  
   libmmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  
   LogSession.dll   LogSession   7.3.1.70  
   manta.dll   Manta   1.   1.
   mediacoreif.dll   photoshopdva   8.0.0  
   MPS.dll   MPS 2015/08/14-01:13:58   79.566687   79.566687
   pdfsettings.dll   Adobe PDFSettings   1.04  
   Photoshop.dll   Adobe Photoshop CC 2015   16.1.2  
   Plugin.dll   Adobe Photoshop CC 2015   16.1.2  
   PlugPlugExternalObject.dll   Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit)   6.1.0  
   PlugPlugOwl.dll   Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit)   6.1.0.164  
   PSArt.dll   Adobe Photoshop CC 2015   16.1.2  
   PSViews.dll   Adobe Photoshop CC 2015   16.1.2  
   SCCore.dll   ScCore 2015/04/17-16:55:22   80.1017022   80.1017022
   SVGRE.dll   SVGRE   79.566690   79.566690
   svml_dispmd.dll   Intel(r) C Compiler, Intel(r) C++ Compiler, Intel(r) Fortran Compiler   12.0  
   tbb.dll   Intel(R) Threading Building Blocks for Windows   4, 3, 2015, 0408  
   tbbmalloc.dll   Intel(R) Threading Building Blocks for Windows   4, 3, 2015, 0408  
   TfFontMgr.dll   FontMgr   9.3.0.113  
   TfKernel.dll   Kernel   9.3.0.113  
   TFKGEOM.dll   Kernel Geom   9.3.0.113  
   TFUGEOM.dll   Adobe, UGeom©   9.3.0.113  
   updaternotifications.dll   Adobe Updater Notifications Library   9.0.0.15 (BuildVersion: 1.0; BuildDate: BUILDDATETIME)   9.0.0.15
   VulcanControl.dll   Vulcan Application Control Library   5.2.0.35  
   VulcanMessage5.dll   Vulcan Message Library   5.2.0.35  
   WRServices.dll   WRServices Fri Jul 31 2015 07:50:10   Build 0.21834   0.21834
   wu3d.dll   U3D Writer   9.3.0.113  


Required plug-ins:

   3D Studio 16.1.2 (2015.1.2 x001 x003)
   Accented Edges 16.1.2
   Adaptive Wide Angle 16.1.2
   Angled Strokes 16.1.2
   Average 16.1.2 (2015.1.2 x001 x003)
   Bas Relief 16.1.2
   BMP 16.1.2
   Camera Raw 9.5.1
   Camera Raw Filter 9.5.1
   Chalk & Charcoal 16.1.2
   Charcoal 16.1.2
   Chrome 16.1.2
   Cineon 16.1.2 (2015.1.2 x001 x003)
   Clouds 16.1.2 (2015.1.2 x001 x003)
   Collada 16.1.2 (2015.1.2 x001 x003)
   Color Halftone 16.1.2
   Colored Pencil 16.1.2
   CompuServe GIF 16.1.2
   Conté Crayon 16.1.2
   Craquelure 16.1.2
   Crop and Straighten Photos 16.1.2 (2015.1.2 x001 x003)
   Crop and Straighten Photos Filter 16.1.2
   Crosshatch 16.1.2
   Crystallize 16.1.2
   Cutout 16.1.2
   Dark Strokes 16.1.2
   De-Interlace 16.1.2
   Dicom 16.1.2
   Difference Clouds 16.1.2 (2015.1.2 x001 x003)
   Diffuse Glow 16.1.2
   Displace 16.1.2
   Dry Brush 16.1.2
   Eazel Acquire 16.1.2 (2015.1.2 x001 x003)
   Entropy 16.1.2 (2015.1.2 x001 x003)
   Export Color Lookup Tables NO VERSION
   Extrude 16.1.2
   FastCore Routines 16.1.2 (2015.1.2 x001 x003)
   Fibers 16.1.2
   Film Grain 16.1.2
   Filter Gallery 16.1.2
   Flash 3D 16.1.2 (2015.1.2 x001 x003)
   Fresco 16.1.2
   Glass 16.1.2
   Glowing Edges 16.1.2
   Google Earth 4 16.1.2 (2015.1.2 x001 x003)
   Grain 16.1.2
   Graphic Pen 16.1.2
   Halftone Pattern 16.1.2
   HDRMergeUI 16.1.2
   HSB/HSL 16.1.2
   IFF Format 16.1.2
   IGES 16.1.2 (2015.1.2 x001 x003)
   Ink Outlines 16.1.2
   JPEG 2000 16.1.2
   Kurtosis 16.1.2 (2015.1.2 x001 x003)
   Lens Blur 16.1.2
   Lens Correction 16.1.2
   Lens Flare 16.1.2
   Liquify 16.1.2
   Matlab Operation 16.1.2 (2015.1.2 x001 x003)
   Maximum 16.1.2 (2015.1.2 x001 x003)
   Mean 16.1.2 (2015.1.2 x001 x003)
   Measurement Core 16.1.2 (2015.1.2 x001 x003)
   Median 16.1.2 (2015.1.2 x001 x003)
   Mezzotint 16.1.2
   Minimum 16.1.2 (2015.1.2 x001 x003)
   MMXCore Routines 16.1.2 (2015.1.2 x001 x003)
   Mosaic Tiles 16.1.2
   Multiprocessor Support 16.1.2 (2015.1.2 x001 x003)
   Neon Glow 16.1.2
   Note Paper 16.1.2
   NTSC Colors 16.1.2 (2015.1.2 x001 x003)
   Ocean Ripple 16.1.2
   OpenEXR 16.1.2
   Paint Daubs 16.1.2
   Palette Knife 16.1.2
   Patchwork 16.1.2
   Paths to Illustrator 16.1.2
   PCX 16.1.2 (2015.1.2 x001 x003)
   Photocopy 16.1.2
   Photoshop 3D Engine 16.1.2 (2015.1.2 x001 x003)
   Photoshop Touch 14.0
   Picture Package Filter 16.1.2 (2015.1.2 x001 x003)
   Pinch 16.1.2
   Pixar 16.1.2 (2015.1.2 x001 x003)
   Plaster 16.1.2
   Plastic Wrap 16.1.2
   PLY 16.1.2 (2015.1.2 x001 x003)
   PNG 16.1.2
   Pointillize 16.1.2
   Polar Coordinates 16.1.2
   Portable Bit Map 16.1.2 (2015.1.2 x001 x003)
   Poster Edges 16.1.2
   PRC 16.1.2 (2015.1.2 x001 x003)
   Radial Blur 16.1.2
   Radiance 16.1.2 (2015.1.2 x001 x003)
   Range 16.1.2 (2015.1.2 x001 x003)
   Render Color Lookup Grid NO VERSION
   Reticulation 16.1.2
   Ripple 16.1.2
   Rough Pastels 16.1.2
   Save for Web 16.1.2
   ScriptingSupport 16.1.2
   Shake Reduction 16.1.2
   Shear 16.1.2
   Skewness 16.1.2 (2015.1.2 x001 x003)
   Smart Blur 16.1.2
   Smudge Stick 16.1.2
   Solarize 16.1.2 (2015.1.2 x001 x003)
   Spaces 16.1.2
   Spatter 16.1.2
   Spherize 16.1.2
   Sponge 16.1.2
   Sprayed Strokes 16.1.2
   Stained Glass 16.1.2
   Stamp 16.1.2
   Standard Deviation 16.1.2 (2015.1.2 x001 x003)
   STL 16.1.2 (2015.1.2 x001 x003)
   Sumi-e 16.1.2
   Summation 16.1.2 (2015.1.2 x001 x003)
   Targa 16.1.2
   Texturizer 16.1.2
   Tiles 16.1.2
   Torn Edges 16.1.2
   Twirl 16.1.2
   U3D 16.1.2 (2015.1.2 x001 x003)
   Underpainting 16.1.2
   Vanishing Point 16.1.2
   Variance 16.1.2 (2015.1.2 x001 x003)
   Virtual Reality Modeling Language | VRML 16.1.2 (2015.1.2 x001 x003)
   Water Paper 16.1.2
   Watercolor 16.1.2
   Wave 16.1.2
   Wavefront|OBJ 16.1.2 (2015.1.2 x001 x003)
   WIA Support 16.1.2 (2015.1.2 x001 x003)
   Wind 16.1.2
   Wireless Bitmap 16.1.2 (2015.1.2 x001 x003)
   ZigZag 16.1.2

Optional and third party plug-ins: NONE


Plug-ins that failed to load: NONE

Extensions:

   Recent Files  1.2.0
      C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CCX_START_EXTENSION_1_2_0_903\index.html
   Libraries  2.3.1048
      C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_2_3_1048\index.html
   Start  1.2.0
      C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\CCX_START_EXTENSION_1_2_0_903\index.html
   Adobe Color Themes  6.1.0
      D:\Adobe Creative Cloud Apps Install Location\Adobe Photoshop CC 2015\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html
   Export As  2.4.0
      D:\Adobe Creative Cloud Apps Install Location\Adobe Photoshop CC 2015\Required\CEP\extensions\com.adobe.webpa.crema\PSPanel\dialog.html
   Device Preview  1.1.3
      D:\Adobe Creative Cloud Apps Install Location\Adobe Photoshop CC 2015\Required\CEP\extensions\com.adobe.preview\PSPanel\panel.html
   Share on Behance  3.0.0
      D:\Adobe Creative Cloud Apps Install Location\Adobe Photoshop CC 2015\Required\CEP\extensions\com.adobe.behance.shareonbehance.html\index.html
   com.adobe.preview.loader  1.1.3
      D:\Adobe Creative Cloud Apps Install Location\Adobe Photoshop CC 2015\Required\CEP\extensions\com.adobe.preview\PSLoader\loader.html
   Export As  2.4.0
      D:\Adobe Creative Cloud Apps Install Location\Adobe Photoshop CC 2015\Required\CEP\extensions\com.adobe.webpa.crema\PSPanel\dialog.html

Installed TWAIN devices: NONE

Adobe Administrator

 • 

16K Messages

 • 

296.7K Points

5 y ago

I'm seeing if we have a similar set up with GT730 to try and repro.

The other thing to try is to go to Preferences > Performance and click on "Advanced Settings" and switch to "Basic" and restart PS to see if the problem goes away. If that doesn't work, do the same thing and select "Normal" and restart PS to see if the problem goes away.

58 Messages

 • 

1.3K Points

5 y ago

Hello!
Today, I've turned on my PC in the morning, opened one of my 1GB PSD panorama files and my Ps. adaptive wide angle function worked out of the blue.
Not sure if the problem is totally gone as I said it happens randomly but it didn't show up during the afternoon either.
Afterwards, I tested both *Basic and *Normal settings at graphic card performance pref. just in case, the flickering window on mouse click didn't show up again so far and I returned the setting to *Advanced as it was the default active setting.
I will work again tomorrow on some more files to see if the problem returns. Please give me a few days to check out if the problem returns and I'll let you know.
Thank you very much for your support so far, Jeffery Tranberry! Much appreciated, as I don't have anyone to help me here in my country with Photoshop problems. I'll return with a message in max 2 days and report back if the problem returns or not.

PS: In case you want to test the exact graphic card I am using, check these links to see the model and brand: http://www.gainward.com.tw/main/vgapro.php?id=958&lang=en
http://www.gainward.com.tw/main/product/vga/pro/p00958/p00958_datasheet_11556e6710c4b7fc.pdf?s=212

You can see one of the panoramas where I was trying to fix the buildings straight lines here: https://www.flickr.com/gp/111312897@N08/6Wdd1U

Thank you,
Cristian.

58 Messages

 • 

1.3K Points

5 y ago

Problem has returned, just opened another PSD file to work on.
I tested both Basic and Normal graphic card settings once again to no success.
Still can't figure out what creates this bug. On Adobe site it is stated that 700 series graphic cards are supported, how come I get this bug if it is supported?!

"Adobe tested laptop and desktop versions of the following cards. Be sure to download the latest driver for your specific model (laptop and desktop versions have slightly different names.)

  • nVidia GeForce: 400, 500, 600, 700 series"
At least I finally finished working on 2 of my PSD files.
Any other tips? What else should I try to fix this problem? :(

Adobe Administrator

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16K Messages

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296.7K Points

5 y ago

Hi Cristian - I think we can repro here.

It's as if the entire filter dialog disappears except for the cursor when the mouse click is down and your adjusting. The filter dialog returns when you let up on your mouse. Is this what you are seeing?

58 Messages

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1.3K Points

5 y ago

Hello! Happy to hear from you !
Yes! That's almost the same. I explain again with my own words: I click on the dot to switch the angle, the filter menu / (dialog) together with the photo disappears for a second and you can see the behind standard Photoshop workspace then the filter reappears. It happens only on mouse click
You explained well but the dialog returns instantly not when I release mouse, I can film this bug again if needed just to be sure.

In the video I've posted on my first post, I click multiple times the adjusting angle dot to show you the filter window flickering. That's the bug, correct ! You reproduced it well!

The filter dialog returns even if I don't release the mouse button. Filter dialog just disappears and returns quickly only when I click with my mouse on the angle adjustment dot cursor. When I release and click again to adjust, happens again and so forth.

Problem is that it doesn't happen everytime! :(

EDIT filmed again, as I said it happens only on mouse cursor click, the filter dialog returns quickly after I click on the dot not after I release mouse button. Look: https://drive.google.com/file/d/0B7LHxfsVUaM1RjZoQzltV2xKU28/view?usp=sharing

Adobe Administrator

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16K Messages

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296.7K Points

5 y ago

Ok. Yeah. I think we're talking the same language. I've logged a report for our engineers to investigate.

58 Messages

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1.3K Points

5 y ago

Understood ! Thank you very much for your help and patience with me.
Also, sorry for repeating myself in the last message, I was very tired and it was over midnight. I have GMT+2 timezone here where I live.

I will wait for the investigation and for a final answer / fix.

All the best,
Cristian.

58 Messages

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1.3K Points

5 y ago

It's been two weeks, do you have by any chance new information on this matter?
Thanks!

58 Messages

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1.3K Points

5 y ago

Hello ! It's been around three months since we last talked about this, do you have any updates on this problem? There has been an update to Photoshop but it didn't fix this problem.