j_r_my_paul's profile

6 Messages

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120 Points

Fri, Jun 19, 2015 2:03 PM

Closed

Solved

Photoshop CC 2015: Pathfinder handling with keyboard keys (previously available)

Simple issue: you create a vector shape, and then another one in the same layer, and you want to subtract the latter from the first. There's a "mouse" way to do it (on the "Path operations" button on the top), and there used to be a "keyboard" way to do it, with the +/- keys on the numpad. I used it all the time, it was very handy.

Since Photoshop CC 2015, it doesn't exist anymore, and it's very annoying. Please, Adobe, put it back! Thanks!

Official Solution

42 Messages

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1.3K Points

6 y ago

Hi Jérémy,

This is a bug introduced during 2015 development. We're actively working on a fix. Thanks for letting us know.

Official Solution

Adobe Administrator

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16K Messages

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296.7K Points

6 y ago

This issue should be corrected in the Photoshop CC 2015.0.1 update which was released today. Details here: http://blogs.adobe.com/crawlspace/201...

Adobe Administrator

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3.5K Messages

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53K Points

6 y ago

Hi Jérémy,

What OS are you running on?  What language are you running in?  What language is your keyboard set to?

If I'm understanding your post, you want to be able to either take the union of two shapes or subtract one shape from another, correct?

I'm not having any problem when I use the + and - keys for this.  You are, however, the second person to complain that there's a problem here.  I'd like to help get to the bottom of this, particularly since I cannot reproduce the problem on either Windows or Mac here.

Thanks,
David

6 Messages

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120 Points

6 y ago

Hey guys,

Thanks for your reactivity! I'm running OS X Yosemite in English, with a French keyboard. And yes, the idea is union/subtract with the +/- keys of the numpad.

I'd be interested to see how it turns out. Please let me know!

Adobe Administrator

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3.5K Messages

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53K Points

Howdy Jérémy,

Could you humor me and try to set your keyboard to English and then see if you're still having this problem?

Also, could you try with the + and - keys on the main keyboard (immediately to the left of Backspace), rather than the + and - on the numeric keypad?

Thanks,
David

6 Messages

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120 Points

Hey David,
I'll try it as soon as I return to my Mac, count at least several hours though. I'll get back to you right here once I've tried that.
Thanks for the help, it's very appreciated.
By the way, if it helps, my Photoshop is in English as well.

6 Messages

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120 Points

6 y ago

So, I've tried it.

Keyboard in English:
+/- keys on the numpad changes the draw tool to add or subtract, but doesn't change the selected shape itself.

Both keyboards:
+/- keys, not on the numpad, don't work at all.

Adobe Administrator

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3.5K Messages

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53K Points

6 y ago

Howdy Jérémy,

I think I understand now.

The problem is that you're using a physically French keyboard which is still digitally set to be English.  At the English location of - and + (technically, =), in French, you have ) and -.  So Photoshop is doing the right thing -- it doesn't respond to ) and when you hit -, it stays -.  The numpad keys are the same across languages, so those always work.

To make the French keyboard behave like the English one, your + key is to the immediate left of the right Shift key and your - is to the immediate left of your Backspace key.

Does that make sense?

Thanks,
David

6 Messages

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120 Points

6 y ago

Hey David,

It does make sense, but I just want to use my Photoshop the way I did under CC 2014, when those numpad buttons worked nice with the exact same config. I wish the Adobe team could make that happen!

Thanks a lot for your time, though!

Adobe Administrator

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3.5K Messages

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53K Points

Hiya Jérémy,

Okay, maybe I didn't fully understand then...  Didn't you say that the numbpad + and - are working for both English and French?  Could you double-check, cuz that's specifically what I'm seeing on both Windows and Mac.

Thanks,
David

6 Messages

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120 Points

Oh, not at all actually! The numpad buttons were working just fine for union/subtract paths on CC 2014, which was great, and now the behavior has changed under CC 2015. Let me explain that exhaustively:

With Photoshop CC 2015, when you draw one rectangle, and then a second over it, and stay with the rectangle tool, when you hit + or - with the numpad (or with the regular +/- keys, but let's not worry about those), it'll change the tool option to union or subtract, but will NOT affect the second rectangle, still selected.

Now you have to go to the top bar, using the path operations button, and set it to subtract for example. THIS will affect the shape. It is behaving weirdly, like it's a bug, the shape is affected with the mouse actions but not with the keyboard keys, but they're supposed to do the exact same thing (at least it was the case under CC 2014).

I don't think it has something to do with keyboard languages. Sorry if I've been unclear, it's not easy to explain :P

Adobe Administrator

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3.5K Messages

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53K Points

Hi Jérémy,

I think I understand now.  

I just compared CC 2014 and CC 2015 on both Windows and Mac.  The functionality is unchanged, but the update of the icon in the Options Bar and the Properties panel lags -- it shows the last tool used rather than the current one.  This issue is logged.

Thanks,
David

2 Messages

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90 Points

6 y ago

I have the same, problem on Mac OS X Yosemite, french keyboard.
I use the +/- keys all the time and now this is terrible to not be able to change operations on shapes with them..
I don't want to change the language of my keyboard or my system, i just want to use a feature that was working perfectly fine before..
Thanks for fixing this quickly

117 Messages

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2.3K Points

6 y ago

I have this problem with Photoshop CC 2015 too. I'm using a Wacom Intuos 5 tablet on a Mac. I had to revert back to the 2014 version — yes, it's that crippling when you mask images all day long. The problem does not occur under Photoshop CC 2014, even with the Wacom tablet.

Adobe Administrator

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3.5K Messages

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53K Points

6 y ago

We're working on a fix for the Windows side, but cannot repro this on the Mac side.  I even tried with a French keyboard.

My first thought is that some other device or app is hijacking or derailing the shortcut.  Kris, I would suspect that there's an issue with the tablet.  If you can disable it and all the software with it, I've a feeling functionality will return.  It is a good step for trouble-shooting and there's SOMETHING else involved here as I cannot repro the bug on Mac, so there's an element missing.

Thanks,
David

117 Messages

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2.3K Points

I'm currently reinstalling Photoshop CC 2015, and I'll let you know what happens in a bit. In the meantime, remember that I've been using a Wacom tablet and an ordinary English keyboard with Photoshop for years without this issue. Nothing has changed except Photoshop.

117 Messages

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2.3K Points

Wacom driver was uninstalled with the Wacom Tablet Utility, and Photoshop CC 2015 reinstalled. There was no change. -/+ still do not work when the Arrow tool is selected.

I'd be happy to do a screenshare.

117 Messages

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2.3K Points

Adobe Administrator

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3.5K Messages

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53K Points

Sorry about that.  In my experience, broken shortcut keys are usually the result of some other app hijacking them.  Wacom tablets tend to be chief among the usual suspects.  There are a couple of side-car apps that they install which grab keys to enhance functionality, but have an issue "sharing" with other applications (not just PS).

Thanks,
David

Adobe Administrator

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3.5K Messages

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53K Points

6 y ago

I'm available to do a screenshare with anyone interested, in order to help troubleshoot the problem.  Just ping me back here and I'll set it up.

See also: http://feedback.photoshop.com/photoshop_family/topics/photoshop-cc-2015-set-operation-problem

Thanks,
David

117 Messages

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2.3K Points

David, when you try to recreate the problem on the Mac, do you specifically have the Arrow tool selected with an active path? For me, that's when the problem occurs — NOT when the Pen tool is selected.

42 Messages

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1.3K Points

David and I spoke on this point. Another key is to be operating with Shapes specifically, instead of, say, Paths. We know more about this issue than we'd like to, at this point :) Thanks for keeping us honest.

117 Messages

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2.3K Points

I'm not sure about shapes, but it definitely happens with regular paths.

42 Messages

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1.3K Points

Ah, ok. I'll have to double-check my work, then. Thanks for the update.

Adobe Administrator

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3.5K Messages

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53K Points

Yeah, I was looking at the paths version of this bug (Windows only), but I can now repro on Mac as well with shapes.  Working with Foster on this.  Thanks for all the info!

David

117 Messages

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2.3K Points

6 y ago

This reply was created from a merged topic originally titled Photoshop CC 2015 Bug: -/+ keys do not work with paths when Arrow tool is selecte....

I discovered another bug in the 2015 CC release of Photoshop (Mac version — not sure about Windows). When the arrow tool is used to select a path, the -/+ keys do not work to toggle between the Subtract Front Shape and Combine Shape boolean operations. They only work when the Pen tool is selected.

This has a serious impact on my work, since I mask images all day long with the Pen and Arrow tools, and I will not be able to efficiently use this version of Photoshop until it is fixed.

9 Messages

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172 Points

6 y ago

This reply was created from a merged topic originally titled Photoshop CC 2015: vector shape Set Operation keyboard shortcut Problem on Win 7.

After update from CC 2014 to 2015 The keyboard shortcuts to change the operation of a shape for combine and subtract (the + and - keys ) do not work anymore. This is strange since the intersect and exclude keys( * and / ) still work fine. To the best of my knowledge this is something that cannot be assigned in the keyboard and shortcuts dialog. I have been experiencing this problem on two separate machines running Windows 7. I use this all the time and it was one of the first things I noticed after install.

117 Messages

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2.3K Points

6 y ago

Thank you so much!

Adobe Administrator

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16K Messages

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296.7K Points

6 y ago

The remaining issues with shortcuts should be solved by the CC 2015.1 update that was released today: https://blogs.adobe.com/photoshop/201...