oliver_parker_7290739's profile

2 Messages

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130 Points

Fri, Jun 19, 2015 1:52 PM

Photoshop CC 2015: Select tool creating excess visual selections and copying itself when dragged

When using the select tool it creates smaller squares around the edge of the selection, then when you move the selection box it copies itself hundreds of times much in the way windows XP would when it crashed you dragged the window around.

Additionally could anyone let me know how to download a previous version of the software as I need to regain some after effects plugin functionality.

I am using a GTX 760 on windows 8.1, playing with the GPU settings in the preferences had now effect.

Thank you

Responses

Official Solution

Adobe Administrator

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16K Messages

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296.7K Points

6 y ago

We're working on an update to correct this issue.

In the meantime you can install and still use CC 2014 following these instructions: https://helpx.adobe.com/creative-clou...

8 Messages

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110 Points

downgrading is the solution? what a nightmare.

8 Messages

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110 Points

This issue has been ongoing for over a month. I have been a loyal customer for years and years and years (about 20), now you delete my comments which simply criticize the idea that a downgrade is not a solution? Sigh, where is the adobe i used to know and trust.

Official Solution

Adobe Administrator

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16K Messages

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296.7K Points

6 y ago

This issue should be corrected in the Photoshop CC 2015.0.1 update which was released today. Details here: http://blogs.adobe.com/crawlspace/201...

15.1K Messages

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195.8K Points

6 y ago

Which version of Photoshop are you using?
Have you updated your video card driver from Nvidia's website?

2 Messages

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130 Points

This problem came when I updated to CC 2015, it didn't happen on previous versions.

Just checked and my video card drivers are up to date.

1 Message

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60 Points

Same issue here too, I'm rolling back.

15.1K Messages

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195.8K Points

Go install the 2015.0.1 update that addresses this issue.

2 Messages

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90 Points

6 y ago

I'm getting this exact issue as well.

Win 7 64bit, Nvidia Geforce GTX 580.

5 Messages

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102 Points

6 y ago

I Will back to 2014

2 Messages

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90 Points

6 y ago

After turning on the graphics processor setting in Settings > Performance, it seems to disappear.

1 Message

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62 Points

thanks dude ... works for me!

2 Messages

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70 Points

6 y ago

I have similar issues, black lines all over the place when i move anything. I have had to turn off the "Use Graphics Processor" option because with it on my photoshop crashed when every time I tried to close everything and this is the temporary work around for this. The only thing that I can do to stop this from occurring is to move objects whilst using control + t. Unfortunatly this doesn't help with the black lines that occur when scrolling down the page.
2 images attached-
1st Shows what happens when scrolling
2nd Shows when moving an object down the page



15.1K Messages

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195.8K Points

What OS version are you using?
Have you tried updating the video card driver from the GPU maker's website?

2 Messages

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70 Points

I'm on Windows 8.1

Updated the driver, didn't help.

It only seems to happen on Art boards, pre-artboard PSDs function normally.

2 Messages

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70 Points

6 y ago

I have a very similar problem with GPU accel turned off. But photoshop crashes constantly with it on.

Didn't have any problems with 2014. GTX 670.

15.1K Messages

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195.8K Points

6 y ago

OK, we can reproduce this, always with GPU drawing off.

3 Messages

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82 Points

6 y ago

I am having this same issue.
My machine is a Dell Inspiron N4010 Laptop running 64 bit Windows 7.

I have tried unchecking "Use Graphics Processor." and then clicking OK. When I try to close the program, it crashes saying "Adobe Photoshop CC 2015 has stopped working"

Opening Photoshop again, I find that the box remains checked; none of the changed settings were saved.

Photoshop CC 2014 did not give me these issues on the same machine.

3 Messages

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82 Points

6 y ago

After using Windows Update to install several updates to my system, I was able to finally uncheck "Use Graphics Processor." Photoshop no longer crashed when exiting, however I am still having this issue.

Here is an animated GIF of the issue I recorded this morning.
http://i.imgur.com/tEYdcF3.gif

2 Messages

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80 Points

6 y ago

This reply was created from a merged topic originally titled Selection Tool Bug in Photoshop cc 2015.

This selection bug is maddening. When you select something, other selection lines popup. https://www.youtube.com/watch?v=0HDtb... If you zoom in and zoom out again it shows it right. Please help. Never did this before in previous CC. This is Windows 8.1 running on Mac through bootcamp. Intel iris 5200 video card. Latest drivers installed.

5 Messages

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124 Points

6 y ago

This reply was created from a merged topic originally titled Did Photoshop CC 2015 Break Itself? - Marquee, Artboards, Freezing.

Since the CC 2015 update, Photoshop has had several issues. First, it will freeze for indiscriminate amounts of time, seconds to minutes, and then pop back into action. This is basically unacceptable as I work in a time-limited production pipeline. Photoshop "marquee" selection tools and "Select all" leave out of place geometric dashed lines all over my canvas. It looks broken. Thirdly, "artboards" seem to be similarly broken, where the left and top edge of artboards are defined by a single black line, but the right and bottom lines are missing, and two vertical lines seem to cut through the vertical and horizontal middle of the artboard. Things were fine before, and now they're broken! Help! -- i7 5930K, 32GB DDR4, 500GB 6Gb/s SSD, 2 x GTX 980 SLI

13 Messages

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250 Points

6 y ago

This reply was created from a merged topic originally titled (Photoshop CC 2015) Unusual selection highlights when using marquee tool.



I get random variants of the above when making a selection with the rectangular marquee tool (but not the elliptical). Zooming "fixes" it, but it reoccurs with the next selection.

2 Messages

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80 Points

6 y ago

Same issue here. The "Use Graphics Processor" option under performance preferences is greyed out for me (and not selected) so I'm unable to see if this option would work-around the problem.

Running Windows 8.1 x64 on a dell studio xps notebook with 4GB ram and ATI Mobility Radeon HD 3670 video card.