adam_c84pw85mutfda's profile

1 Message

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70 Points

Tue, Dec 6, 2016 2:38 PM

Photoshop CC 2017: When converting a grayscale image to a bitmap image, if any amount of the image is selected conversion fails and a program error

Mac OS 10.12.1 running Photoshop 2017.0.0. When trying to convert a grayscale image to a bitmap image, if any amount of the image is selected conversion fails and a program error alert appears.

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Official Solution

Adobe Administrator

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780 Messages

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16.7K Points

4 y ago

This issue is fixed in the Photoshop CC 2017.1 update

Please update Photoshop by clicking "Update" in the Creative Cloud desktop application next to Photoshop. 

Adobe Administrator

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16K Messages

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296.7K Points

5 y ago

Hi Adam, I can reproduce this issue with "Pattern Dither" and an output above 300dpi. The workaround is to deselect and then do the conversion. I'll log a bug for the eng team.