MN

1 Message

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70 Points

Sun, Nov 1, 2020 12:33 PM

Closed

Photoshop CC: keyboard shortcuts not working

I have recently installed all Adobe products on a fresh company computer in Sweden. Photoshop gave me a lot of problems since the keyboard shortcuts weren't working. I tried all of your solutions and they were a waste of time. Finally, I found the problem on the Adobe Community forum: the problem was the Windows Region settings (Sweden). The keyboard has always been in English (Sweden) and I didn't change that. What worked was changing the Region to United States. 

https://community.adobe.com/t5/photoshop/ctrl-quot-key-quot-shortcuts-not-working-in-photoshop/td-p/10361045?page=1#sa_src=web-messaging 

The problem with this is that now all the websites and other apps will think I live in the United States. I have been using Adobe for years and the region settings were never a problem. You should really be aware of this bug and fix is ASAP. You have customers all over the world and we are paying the same, so please fix this on your upcoming updates. And be aware of this problem since all other solutions didn't work. 

Thank you,

Maria. 

1 Message

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60 Points

8 m ago

It is probably because an unknown English keyboard language. Change your keyboard language to a common english keyboard such as united states.